IT Support Specialist

3 weeks ago

Hauppauge, United States Flexible IT Full time
Why Flexible IT?
At Flexible IT, we believe that our success is tied to the growth and fulfillment of the people who work here. As an IT Support Specialist, you'll have plenty of opportunities to develop your technical skills and a clear career path for professional growth.

Career Growth Opportunities
We are committed to nurturing your potential, fostering your passions, and helping you build a fulfilling career. Your career is not just about the work you do - it's about the person you become.

Your goals matter to us: Your aspirations are important to us. We are here to listen, guide, and help you achieve your goals. You'll receive regular feedback, performance evaluations, and a roadmap for advancement.

Your growth is our priority: We provide training, workshops, and mentoring to help grow your technical skills.

Compensation and Benefits:
Flexible work environment
Health insurance
Paid time off
Retirement savings plan
Relevant Certification Reimbursement

What you will do:
Configure and support on-premises hardware and software
Configure and support cloud-based hardware and software
Answer clients' technical questions
Keep clients informed about the progress and status of their service requests
Troubleshoot technical problems
Change configurations, settings, and permissions to fix computer issues
Install software and hardware drivers and update existing ones as needed

You will Bring these Qualifications
Technical Support Experience: 3-5 Years (Preferred)
Bachelor's degree: (Preferred)
Experience working with Azure
Experience working with Microsoft 365
Experience working with HP Devices: (Preferred)
Ability to communicate effectively
Ability to prioritize multiple tasks effectively
Ability to work in a fast-paced environment
Ability to work independently and in a team environment
Understanding of computer systems and networks
Knowledge of security and data privacy principles

Who We Are
Flexible IT is a leading Microsoft Gold Certified managed services provider in Long Island. Our company is driven by a team of skilled individuals who understand technology's vital role in business. Our people are fueled by a passion for technology and a desire to find more efficient ways of doing things, we love to help people use technology to improve their business.

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