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IT Help Desk Specialist

4 months ago

Hauppauge, United States Flexible IT Full time

**Why Flexible IT?**
At Flexible IT, we believe that our success is tied to the growth and fulfillment of the people who work here. As an **IT Help Desk Specialist,** you'll have plenty of opportunities to develop your technical skills and a clear career path for professional growth.

**Career Growth Opportunities**
We are committed to nurturing your potential, fostering your passions, and helping you build a fulfilling career. Your career is not just about the work you do - it's about the person you become.

**Your goals matter to us**:Your aspirations are important to us. We are here to listen, guide, and help you achieve your goals. You'll receive regular feedback, performance evaluations, and a roadmap for advancement.

**Your growth is our priority**:We provide training, workshops, and mentoring to help grow your technical skills.

**Compensation and Benefits**:

- Flexible work environment
- Health insurance
- Paid time off
- Retirement savings plan
- Relevant Certification Reimbursement

**What you will do**:

- Configure and support on-premises hardware and software
- Configure and support cloud-based hardware and software
- Answer clients' technical questions
- Keep clients informed about the progress and status of their service requests
- Troubleshoot technical problems
- Change configurations, settings, and permissions to fix computer issues
- Install software and hardware drivers and update existing ones as needed

**You will Bring these Qualifications**
- Technical Support Experience: 3-5 Years (preferred)
- Bachelor's degree: (preferred)
- Experience working with Azure
- Experience working with Microsoft 365
- Experience working with HP Devices: (preferred)
- Ability to communicate effectively
- Ability to prioritize multiple tasks effectively
- Ability to work in a fast-paced environment
- Ability to work independently and in a team environment
- Understanding of computer systems and networks
- Knowledge of security and data privacy principles
- Must be able to lift and carry 25 lbs.

**Who We Are**
Flexible IT is a leading Microsoft Gold Certified managed services provider in Long Island. Our company is driven by a team of skilled individuals who understand technology's vital role in business. Our people are fueled by a passion for technology and a desire to find more efficient ways of doing things, we love to help people use technology to improve their business.

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