Office Services Associate

2 weeks ago

Milwaukee, United States Forrest Solutions Full time

Join Our Team as an Law Firm Office Services Associate at Forrest Solutions


Job Summary:

Forrest Solutions is seeking an Office Services Associate to play a crucial role in maintaining the efficiency and professionalism of our office operations. Reporting to the Lead Office Services Associate, this position encompasses a diverse range of responsibilities, ensuring the smooth functioning of our workplace.


Essential Job Functions:

Day to Day Account Management:

  • Serve as the primary liaison between clients and Forrest Solutions, fostering positive relationships and addressing client needs promptly.
  • Oversee operational requirements, ensuring a professional and organized office environment.

Process & Procedures:

  • Collaborate with clients to define policies and procedures, monitor Key Performance Indicators (KPIs), and implement process improvements.

Client Experience/Satisfaction:

  • Foster enduring client relationships and ensure high levels of customer satisfaction through effective issue resolution and quality assurance.

Facilities:

  • Execute interoffice moves, contribute to facilities maintenance, and ensure optimal space utilization.

Mail:

  • Facilitate mail services, including sorting, distribution, and processing of outgoing mail.

Meeting Support:

  • Maintain oversight of meeting rooms to ensure smooth operations.

Print:

  • Perform print services, including copying, quality control, and maintenance of printing equipment.

Training:

  • Participate in training programs to enhance skills and knowledge.

Position Requirements:

  • High school diploma or equivalent, college degree preferred.
  • Minimum 1 year of experience.
  • Proficiency in Microsoft Office products.
  • Team player with a positive attitude and strong communication skills.

Competencies:

  • Client-first mentality.
  • Accuracy and attention to detail.
  • Ability to multitask and work under pressure.
  • Good verbal and written communication skills.
  • Adaptability and flexibility.


Shift: M-F 8am-5:45pm


**Must have at least 1 year of experience working in a law firm setting**


Join Us:

If you're ready to take on a dynamic role where you can contribute to a positive office environment and build lasting client relationships, apply now to join Forrest Solutions as an Office Services Associate

Forrest Solutions is an equal opportunity employer committed to diversity and inclusion in the workplace.

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