Front Office Associate Float

1 month ago

Milwaukee, United States RAYUS Radiology Full time
Job Summary

There is a $500 sign-on bonus for this position RAYUS Radiology, formerly Center for Diagnostic Imaging, is looking for aFloat Front Office Associate to join our team. As a Float Front Office Associate, you will be the first point of contact for patients and referring professionals -- answering phones, cheerfully greeting and registering patients, scheduling patient procedures, and acting a liaison between medical technologists and patients waiting for exams.You'll be part of a team providing a wide range of screening, diagnostic and interventional procedures with compassion and integrity to ensure the highest quality, access, service and value to our patients, referring providers and partners. You will play an important part in that process by actively listening to patients' needs, and showing empathy to every patient you speak with.

This position is fulltime with shifts varying from 6:30am-10:30pm Monday-Friday, includes up to 3 weekend day shifts per year.In this role you will travel to multiple locations in the market, and be eligible for a shift differential and mileage.

Essential Duties:

(65%) Registration

  • Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and copays
  • Answers phones and handles calls in an efficient and friendly manner
  • Fields calls appropriately for center associates
  • Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information
  • Follows-up on any unread exams
  • Maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up
  • Orders office supplies as needed
  • Maintains supply of patient information sheets
  • Pushes imaging via electronic interfaces
  • Completes confirmation calls and provides preparation instructions to patients
  • Faxes reports, billing information, and medical release forms as requested
(25%) Scheduling Insurance
  • Schedules patients and enters orders
  • Maintains an up-to-date and accurate database on all current and potential referring physicians
  • Accurately maintains patient records within radiology information system (RIS)
  • Assists with arranging interpreter services, transportation and hotel accommodations for patients when appropriate
  • Maintains accurate pending-scheduling list
  • Checks all exams for pre-certification with patient's insurance company
  • Handles release of information requests for patients, referring offices, other medical facilities, attorneys insurance companies following company guidelines
  • Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(10%) Performs other duties as assigned

Requirements

Required:
  • High school diploma or equivalent
  • Microsoft Office Suite experience
  • 1-2 years customer service experience
  • Proficient with using computer systems and typing
  • Valid driver's license and proof of current insurance
Preferred:
  • 1-2 years medical front office experience
  • Medical terminology and office background
  • Bilingual


RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services—all to provide the highest level of patient care possible.

We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services

RAYUS Radiologyis an EO Employer/Vets/Disabled.

#LI-JH1

  • Front Office Associate Float

    3 weeks ago

    Milwaukee, United States RAYUS Radiology Full time

    There is a $500 sign-on bonus for this position! RAYUS Radiology, formerly Center for Diagnostic Imaging, is looking for a Float Front Office Associate to join our team. As a Float Front Office Associate, you will be the first point of contact for patients and referring professionals -- answering phones, cheerfully greeting and registering patients,...

  • Front Office Associate Float

    1 month ago

    Milwaukee, United States Center for Diagnostic Imaging Full time

    There is a $500 sign-on bonus for this position! RAYUS Radiology, formerly Center for Diagnostic Imaging, is looking for a Float Front Office Associate to join our team. As a Float Front Office Associate, you will be the first point of contact for patients and referring professionals -- answering phones, cheerfully greeting and registering patients,...

  • Front Office Associate Float

    1 month ago

    Milwaukee, United States CDI Corporation Full time

    There is a $500 sign-on bonus for this position! RAYUS Radiology, formerly Center for Diagnostic Imaging, is looking for a Float Front Office Associate to join our team. As a Float Front Office Associate, you will be the first point of contact for patients and referring professionals -- answering phones, cheerfully greeting and registering patients,...

  • Front Office Associate Float

    2 weeks ago

    Milwaukee, United States Center for Diagnostic Imaging Full time

    There is a $500 sign-on bonus for this position! RAYUS Radiology, formerly Center for Diagnostic Imaging, is looking for a Float Front Office Associate to join our team. As a Float Front Office Associate, you will be the first point of contact for patients and referring professionals -- answering phones, cheerfully greeting and registering patients,...

  • Front Office Associate Float

    4 weeks ago

    Milwaukee, United States CDI Corporation Full time

    There is a $500 sign-on bonus for this position! RAYUS Radiology, formerly Center for Diagnostic Imaging, is looking for a Float Front Office Associate to join our team. As a Float Front Office Associate, you will be the first point of contact for patients and referring professionals -- answering phones, cheerfully greeting and registering patients,...

  • Front Office Associate Float

    4 weeks ago

    Milwaukee, United States RAYUS Radiology Full time

    There is a $500 sign-on bonus for this position! RAYUS Radiology, formerly Center for Diagnostic Imaging, is looking for a Float Front Office Associate to join our team. As a Float Front Office Associate, you will be the first point of contact for patients and referring professionals -- answering phones, cheerfully greeting and registering patients,...

  • Front Office Associate Float

    3 weeks ago

    Milwaukee, United States RAYUS Radiology Full time

    There is a $500 sign-on bonus for this position! RAYUS Radiology, formerly Center for Diagnostic Imaging, is looking for a Float Front Office Associate to join our team. As a Float Front Office Associate, you will be the first point of contact for patients and referring professionals -- answering phones, cheerfully greeting and registering patients,...

  • Front Office Associate Float

    2 weeks ago

    Milwaukee, United States RAYUS Radiology Full time

    There is a $500 sign-on bonus for this position! RAYUS Radiology, formerly Center for Diagnostic Imaging, is looking for a Float Front Office Associate to join our team. As a Float Front Office Associate, you will be the first point of contact for patients and referring professionals -- answering phones, cheerfully greeting and registering patients,...

  • Front Office Associate Float

    1 month ago

    Milwaukee, United States RAYUS Radiology Full time

    Job SummaryThere is a $500 sign-on bonus for this position! RAYUS Radiology, formerly Center for Diagnostic Imaging, is looking for aFloat Front Office Associate to join our team. As a Float Front Office Associate, you will be the first point of contact for patients and referring professionals -- answering phones, cheerfully greeting and registering...

  • Front Office Associate Float

    3 weeks ago

    Milwaukee, United States RAYUS Radiology Full time

    Job SummaryThere is a $500 sign-on bonus for this position! RAYUS Radiology, formerly Center for Diagnostic Imaging, is looking for aFloat Front Office Associate to join our team. As a Float Front Office Associate, you will be the first point of contact for patients and referring professionals -- answering phones, cheerfully greeting and registering...

  • Front Office Associate

    2 weeks ago

    Milwaukee, United States CareerBuilder Full time

    JOB REQUIREMENTS: RAYUS Radiology, formerly Center for Diagnostic Imaging, is looking for a Float Front Office Associate to join our team. As a Float Front Office Associate, you will be the first point of contact for patients and referring professionals -- answering phones, cheerfully greeting and registering patients, scheduling patient procedures, and...

  • Assistant Front Office Manager

    2 weeks ago

    Milwaukee, United States Chesapeake Payroll Services, LLC Full time

    Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. - Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling...

  • Director of Front Office, The Pfister Hotel

    3 weeks ago

    Milwaukee, United States Pfister Hotel Full time

    **Description** **Director of Front Office** Are you a dynamic leader with a passion for hospitality? Join us as the Director of Front Office and be at the forefront of the action! Oversee the Front Desk, Night Audit, and Concierge operations with finesse. We're all about profitability, cost control, and maintaining exceptional quality standards to ensure...

  • Front Office Secretary

    2 weeks ago

    Milwaukee, United States Redbird Full time

    **Job Title: Front Office Secretary** **Company: Redbird** **Location: Milwaukee, WI** Are you an organized and proactive individual with excellent administrative skills? Redbird, a reputable company in Milwaukee, is seeking a dedicated Front Office Secretary to join our team. As a Front Office Secretary at Redbird, you will play a crucial role in...

  • Front Office Staff

    4 weeks ago

    Milwaukee, United States Redbird Full time

    **Job Title: Front Office Staff** **Company: Redbird** **Location: Milwaukee, WI** Are you a detail-oriented individual with exceptional organizational and communication skills? Redbird, a prestigious company in Milwaukee, is seeking dedicated individuals to join our team as Front Office Staff. As a member of our Front Office team, you will be the first...

  • Front Desk Associate

    4 weeks ago

    Milwaukee, United States Redbird Full time

    **Job Title: Front Desk Associate** **Company: Redbird** **Location: Milwaukee, WI** Are you a friendly and organized individual with a passion for providing exceptional customer service? Redbird, a reputable company in Milwaukee, is seeking dedicated individuals to join our team as Front Desk Associates. As a Front Desk Associate at Redbird, you will be...

  • Front Office Supervisior-3

    1 month ago

    Milwaukee, United States Sonesta International Hotels Full time

    Job Description Summary The Front Desk Supervisor (FDS) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is the lead Front Desk support for the Operations Manager. The main focus of the role is the training, supervising, and...

  • Front Office Supervisior-3

    2 months ago

    Milwaukee, United States Sonesta International Hotels Corporation Full time

    The Front Desk Supervisor (FDS) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is the lead Front Desk support for Operations Manager, Office, Guest Service, Hotel, Front Desk, Business Services

  • Front of House Associate

    4 weeks ago

    Milwaukee, United States Redbird Full time

    **Job Title: Front of House Associate** **Company: Redbird** **Location: Milwaukee, WI** Are you a customer-focused individual with a flair for hospitality? Redbird, a renowned company in Milwaukee, is seeking dedicated individuals to join our team as Front of House Associates. As a Front of House Associate at Redbird, you will play a crucial role in...

  • Front of House Associate

    1 month ago

    Milwaukee, United States Milwaukee Classic Pizza Full time

    Job DescriptionJob Description-- Now Hiring: Front Counter Associate for Milwaukee Classic Pizza! --Are you on the lookout for an exciting job opportunity? Join our team at Milwaukee Classic, where we serve up delicious pizzas alongside a range of mouthwatering appetizers, sandwiches, and more!Position: Front Counter AssociateLocation: 3929 S Howell...