Product Analyst

2 weeks ago


Greenwood Village, United States Apex Systems Full time

Apex Systems is looking for a Product Analyst to join a growing client in Greenwood Village, CO.


Onsite Requirement: 3 days a week onsite


Experience Required:

  • 5-7+ years of Product Manager/Owner and Data Analysis experience
  • Strong analytical skills with the ability to analyze data
  • 1+ years of experience with Wi-Fi technologies
  • Customer Experience or Quality of experience (QoE) experience to measure how well a customer experiences a product or service
  • Prior experience building products and writing requirements
  • Experience using Tableau, HeavyAI, or similar tools to pull and analyze data
  • Experience with SQL
  • Experience identifying and solving problems related to customer data
  • Excellent communication skills
  • Strong presentation skills and experience with PowerPoint
  • Go-getter personality
  • Python experience would be a plus


Day to day responsibilities:

  • Use Quality of Experience concepts to analyze Wi-Fi related metrics to ascertain volumes of customers with less-than-ideal experiences.
  • Analyze population findings, perform data analysis, present solutions and ideas to leadership, and address current challenges and ways to solve them.
  • Use and work with different Microsoft applications such as Word and Excel, and be proficient with most data visualization software’s such as Tableau, HeavyAI, or other like software.
  • Extract data from databases and data warehouses for reporting and to facilitate sharing between multiple data systems.
  • Collaborate with a team of cross-departmental managers and are expected to be able to demonstrate excellent leadership capabilities.
  • Chair meetings discussing organizational data and bring applicable stakeholders in to gain alignment on path forward to addressing issues affecting customer Quality of Experience.
  • Develop a project plan and drives project milestones.
  • Establishes effective communication plan with project team and key stakeholders.
  • Provides day-to-day direction to project resources. Ensures effective change management occurs throughout the course of the project.
  • Responsible for preparation of documentation, status reports, and captured data on a weekly and monthly basis to leadership.
  • Role requires excellent oral and written communications, interpersonal, negotiation, project planning, judgment, leadership, decision-making, analysis, and problem-solving skills.
  • Naturally demonstrate superior creative thinking and decision-making abilities consistently in their work.
  • Work within a diverse, global workforce that is consumer oriented and data driven.


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