Technical Writer

2 weeks ago

Des Moines, United States Rose International Full time

Required Security Operations Center Technical Writer to provide technical writing support, standardization of documentation, and business support across the Client. The Business Consultant will initially focus on the development, consolidation, and standardization of the following artifacts for incident responders:

Computer Security Incident Response Plan (CSIRP).

Client Incident Playbooks.

Standardization of Incident Reports.

RACI (Responsible, Accountable, Consulted, and Informed) grids per playbook.

Website guidance for workforce members reporting security incidents to the Client.

The Technical Writer will assist in the definition and measurement of Client Service Level Agreements (SLA), Memorandum of Understanding (MOU), Memorandum of Agreement (MOA), and other formal documentation to support the Client. Integrate Key Performance Indicators (KPI) and develop status reporting for stakeholder consumption.

Provide business analysis, process analysis, and project coordination services. Develop business cases, business impact statements, and integrate security prioritization metrics to drive business decisions.

Provide information security function task tracking, develop resource estimates, and provide priority schedules. Coordinate with service suppliers to ensure deliverables are clearly defined, priorities are identified, tracked, and reported to meet the functions needs.

Analyze business processes, procedures, and organization structure in order to identify problems and determine solutions. Elicit requirements from stakeholders, analyze the requirements, document, and create functional specifications as required.

SOC Technical Writer Required Skills:

Excellent organizational skills with a focus on accuracy, detail, and follow-through; punctual and meets deadlines; effectively prioritizes tasks to mRequired4Years

Proven ability to work with diverse audiences and translate technical information into non-technical information.Required4Years

Excellent writing and composition skills including grammar; punctuation and spelling; ability to organize; express and communicate ideas clearly.Required4Years

Knowledge of project management, conflict resolution, and incident escalation.Required4Years

Ability to work effectively with customers to solve business challenges while balancing the need for confidentiality, integrity, and availability.Required4Years

Ability to resolve issues in a variety of complex situations which require complex judgments and solutions based on sophisticated analytical thought.Required4Years

Ability to solve complex problems, convey both oral and written instruction, and handle multiple task interruptions while providing services in a profRequired4Years

Must be an individual of high integrity and be a model of unwavering integrity to others.Required4Years

Commitment to fostering a diverse working environment.Required4Years

Ability to work independently, as part of a team of peers, and also to support and contribute to a multidisciplinary team environment.Required4Years

Candidate Requirements:

Excellent organizational skills with a focus on accuracy, detail, and follow-through; punctual and meets deadlines; effectively prioritizes tasks to meet expectations.

Proven ability to work with diverse audiences and translate technical information into non-technical information.

Excellent writing and composition skills including grammar; punctuation and spelling; ability to organize; express and communicate ideas clearly in writing.

Knowledge of project management, conflict resolution, and incident escalation preferred.

Ability to work effectively with customers to solve business challenges while balancing the need for confidentiality, integrity, and availability.

Ability to resolve issues in a variety of complex situations which require complex judgments and solutions based on sophisticated analytical thought.

Ability to solve complex problems, convey both oral and written instruction, and handle multiple task interruptions while providing services in a professional and courteous manner.

Must be an individual of high integrity and be a model of unwavering integrity to others.

Commitment to fostering a diverse working environment.

Ability to work independently, as part of a team of peers, and also to support and contribute to a multidisciplinary team environment.

  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**

Benefits:

For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

  • Technical Writer

    1 week ago

    Des Moines, Iowa, United States Experis Full time

    Job Title: Technical WriterWe are seeking a skilled Technical Writer to join our team at Experis. As a Technical Writer, you will play a crucial role in creating high-quality documentation that supports our clients' business needs.Job Summary:The ideal candidate will have excellent writing and organizational skills, with the ability to translate complex...

  • Technical Writer

    1 week ago

    Des Moines, Iowa, United States Rishabh RPO Full time

    Job DescriptionJob Title: Technical WriterJob Summary:We are seeking a highly skilled Technical Writer to join our team at Rishabh RPO. The successful candidate will be responsible for creating high-quality technical documentation, user manuals, and guides to support our clients' products and services.Key Responsibilities:Develop and maintain technical...

  • Technical Writer

    2 weeks ago

    Des Moines, United States Experis Full time

    Our client, a leading organization in the security industry, is seeking a Technical Writer to join their team. As a Technical Writer, you will be part of the Business Consultant team supporting the State of Iowa’s Office of the Chief Information Officer (OCIO), Security Operations Center (SOC). The ideal candidate will have excellent organizational skills,...

  • Technical Writer Specialist

    7 days ago

    Des Moines, Iowa, United States Ateeca Inc Full time

    Job Title: Technical WriterWe are seeking a skilled Technical Writer to join our team at Ateeca Inc. as a Business Consultant. The successful candidate will provide technical writing support, standardization of documentation, and business support across the Security Operations Center (SOC).Key Responsibilities:Develop, consolidate, and standardize...

  • Technical Writer

    1 week ago

    Des Moines, United States Ateeca Inc Full time

    The purpose of this position is to provide technical writing support, standardization of documentation, and business support across the SOC (Security Operations Center). Security Operations Center Technical Writer needed. The Business Consultant supports the State of Iowa’s Office of the Chief Information Officer (OCIO), Security Operations Center (SOC)....

  • Technical Writer

    1 week ago

    Des Moines, United States Ateeca Inc Full time

    The purpose of this position is to provide technical writing support, standardization of documentation, and business support across the SOC (Security Operations Center). Security Operations Center Technical Writer needed. The Business Consultant supports the State of Iowa’s Office of the Chief Information Officer (OCIO), Security Operations Center (SOC)....

  • Technical Writer

    6 days ago

    Des Moines, United States HighCloud Solutions Full time

    Title Technical Writer Location Des Moines IA (Remote) Duration 12 Months Interview Type Web Cam Interview Only Job Type C2CW2 Job Description The purpose of this position is to provide technical writing support standardization of doentation and business support across the SOC (Security Operations Center). Security Operations...

  • Technical Writer II

    2 weeks ago

    Des Plaines, Illinois, United States Blue Star Partners LLC Full time

    {"h1": "Technical Writer II at Blue Star Partners LLC", "p": "We are seeking a skilled Technical Writer II to join our team at Blue Star Partners LLC. As a Technical Writer II, you will be responsible for creating high-quality technical documentation for a wide range of uses. Your expertise in writing and editing technical content will be essential in...

  • Technical Writer

    7 days ago

    Des Moines, United States Codeworks IT Careers Full time

    Position: Security Operations Center Technical Writer Location: Des Moines, Iowa – remote but local candidates preferredDuration: one year with likelihood for extensions Job Summary: The Business Consultant supports the the Chief Information Officer (OCIO), Security Operations Center (SOC). The purpose of this position is to provide technical writing...

  • Technical Writer

    6 days ago

    Des Moines, United States Codeworks IT Careers Full time

    Position: Security Operations Center Technical Writer Location: Des Moines, Iowa – remote but local candidates preferredDuration: one year with likelihood for extensions Job Summary: The Business Consultant supports the the Chief Information Officer (OCIO), Security Operations Center (SOC). The purpose of this position is to provide technical writing...

  • Technical Content Specialist

    1 week ago

    Des Moines, Iowa, United States Ateeca Inc Full time

    Job Title: Technical WriterAteeca Inc is seeking a skilled Technical Writer to provide technical writing support, standardize documentation, and offer business support across the Security Operations Center (SOC).Key Responsibilities:Develop, consolidate, and standardize technical documentation, including Computer Security Incident Response Plans (CSIRP), SOC...

  • Corporate Service Writer

    2 weeks ago

    Des Moines, Iowa, United States Seneca Tank Full time

    Job Title: Corporate Service WriterThe Engineering Technician will be responsible for designing, specifying, and quoting mobile fluid power systems, as well as other service packages for Seneca Tank Dealerships. This role will work closely with vendors, technical experts, Seneca Tank dealerships, and new production to develop and implement mobile fluid power...

  • SOC Technical Writer

    1 week ago

    Des Moines, Iowa, United States DKMRBH Inc Full time

    Job DescriptionThe State of Iowa's Office of the Chief Information Officer (OCIO), Security Operations Center (SOC) is seeking a highly skilled Business Consultant to provide technical writing support, standardization of documentation, and business support across the SOC.The Business Consultant will focus on the development, consolidation, and...

  • Corporate Service Writer

    1 month ago

    Des Moines, United States Seneca Tank Full time

    The Engineering Technician will be responsible for designing, specifying and quoting mobile fluid power systems along with other service packages for Seneca Tank Dealerships. In addition, this role will work closely with vendors, technical experts, Seneca Tank dealerships and new production to develop and implement mobile fluid power system improvements and...

  • Diesel Service Technician

    1 week ago

    Des Moines, Iowa, United States Sanco Thermo King Full time

    Job OverviewSancto Thermo King is seeking a skilled Diesel Service Technician to join our team. As a key member of our service team, you will be responsible for troubleshooting, maintaining, and repairing refrigeration units and auxiliary power units.Key Responsibilities:Troubleshoot and repair refrigeration units and APU'sDiagnose and repair all...

  • Corporate Service Writer

    4 weeks ago

    Des Moines, Iowa, United States Seneca Tank Full time

    Job SummaryThe Engineering Technician will be responsible for designing, specifying, and quoting mobile fluid power systems, as well as other service packages for Seneca Tank Dealerships. This role will work closely with vendors, technical experts, Seneca Tank dealerships, and new production to develop and implement mobile fluid power system improvements and...

  • Motion Graphics Specialist

    2 weeks ago

    West Des Moines, Iowa, United States ITA Group Inc Full time

    Job OverviewThe Motion Graphics Designer & Video Editor is a key role at ITA Group Inc, responsible for developing engaging video and animation content for internal and external clients.This position requires a creative and technical individual who can collaborate with cross-functional teams to bring innovative ideas to life.Key ResponsibilitiesDevelop...

  • Policy and Procedure Specialist

    2 days ago

    Des Plaines, Illinois, United States Wintrust Financial Full time

    Policy and Procedure WriterWintrust Financial is seeking a skilled Policy and Procedure Writer to join our Corporate Operations team. As a Policy and Procedure Writer, you will play a critical role in creating and maintaining policies and procedures that support our business operations.Key Responsibilities:Create and maintain policies and procedures for all...

  • Service Manager

    2 weeks ago

    Des Moines, United States Bridgestone Americas Full time

    Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service...