Technical Writer

2 weeks ago

Des Moines, United States Experis Full time

Our client, a leading organization in the security industry, is seeking a Technical Writer to join their team. As a Technical Writer, you will be part of the Business Consultant team supporting the State of Iowa’s Office of the Chief Information Officer (OCIO), Security Operations Center (SOC). The ideal candidate will have excellent organizational skills, the ability to translate technical information into non-technical information, and a commitment to fostering a diverse working environment.

Job Title: Technical Writer

Location: Des Moines, Iowa (Remote)

Pay Range: $30 per hour

What's the Job?

  • Provide technical writing support, standardization of documentation, and business support across the SOC
  • Develop, consolidate, and standardize incident response artifacts
  • Assist in the definition and measurement of SOC Service Level Agreements (SLA), Memorandum of Understanding (MOU), Memorandum of Agreement (MOA), and other formal documentation to support the SOC
  • Provide business analysis, process analysis, and project coordination services
  • Analyze business processes, procedures, and organization structure in order to identify problems and determine solutions

What's Needed?

  • Excellent organizational skills with a focus on accuracy, detail, and follow-through; punctual and meets deadlines; effectively prioritizes tasks to meet expectations
  • Proven ability to work with diverse audiences and translate technical information into non-technical information
  • Excellent writing and composition skills including grammar; punctuation and spelling; ability to organize; express and communicate ideas clearly in writing
  • Knowledge of project management, conflict resolution, and incident escalation preferred
  • Ability to work effectively with customers to solve business challenges while balancing the need for confidentiality, integrity, and availability

What's in it for me?

  • Opportunity to work with a leading organization in the security industry
  • Competitive pay rate of $30 per hour
  • Remote work option available
  • Opportunity to work with a diverse team of professionals
  • Potential for long-term employment

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you

About ManpowerGroup, Parent Company of:  Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

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