Customer Service Specialist
1 month ago
About Safra National Bank of New York
Safra National Bank of New York ("Safra National") is a nationally chartered U.S. Bank supervised by the Office of the Comptroller of the Currency and member of the Federal Reserve and the Federal Deposit Insurance Corporation (“FDIC”). Headquartered in New York, with a branch in Florida and representative offices in Brazil, Chile, Mexico and Panama, Safra National is a leading private bank with a devoted team of relationship managers serving many sophisticated U.S. and international high net worth clients.
About the Role
Safra National Bank is seeking an excellent Customer Services Specialist who will be responsible for serving internal and external clients through different channels and contact points.
Responsibilities
- Support client channels and contact points: phone (0800+Int), email, virtual chat system, WhatsApp/TXT-SMS, fax, letters.
- Track incoming requests on the ticketing system and resolve, route, and escalate as needed.
- Maintain procedures and reference guides on how to troubleshoot and assist clients.
- Ensure new employees are properly trained in all systems and procedures.
Qualifications
BA/BS degree required
Required Skills
- Excellent customer service skills and friendly demeanor to ensure positive experience for the client and internal account officers.
- Ability to work weekdays and some weekends.
- Thorough knowledge of banking and banking products.
- The ability to multi-task and demonstrate excellent problem-solving skills.
- Fluency in Spanish or Portuguese.
Safra National Bank of New York is an Equal Employment Opportunity
-
Customer Service Specialist
4 weeks ago
Aventura, United States Safra National Bank Full timeAbout Safra National Bank of New York Safra National Bank of New York ("Safra National") is a nationally chartered U.S. Bank supervised by the Office of the Comptroller of the Currency and member of the Federal Reserve and the Federal Deposit Insurance Corporation (“FDIC”). Headquartered in New York, with a branch in Florida and representative offices in...
-
Customer Service Specialist
4 weeks ago
aventura, United States Safra National Bank Full timeAbout Safra National Bank of New YorkSafra National Bank of New York ("Safra National") is a nationally chartered U.S. Bank supervised by the Office of the Comptroller of the Currency and member of the Federal Reserve and the Federal Deposit Insurance Corporation (“FDIC”). Headquartered in New York, with a branch in Florida and representative offices in...
-
Customer Service Representative
3 weeks ago
Aventura, Florida, United States Safra National Bank Full timeAbout Safra National BankSafra National Bank is a leading private bank with a strong presence in the US and internationally. We are seeking a skilled Customer Service Specialist to join our team.Key ResponsibilitiesProvide exceptional customer service through various channels, including phone, email, and virtual chat.Resolve client inquiries and issues in a...
-
Sanitation Specialist
3 weeks ago
Aventura, Florida, United States Harvard Maintenance Full timeAt Harvard Maintenance, we're committed to delivering exceptional cleaning services. As a Sanitation Specialist, you'll play a vital role in maintaining a tidy and hygienic environment.### Job SummaryWe're seeking a reliable and detail-oriented Sanitation Specialist to join our team. In this position, you'll be responsible for ensuring the cleanliness and...
-
Customer Service Associate
3 weeks ago
Aventura, Florida, United States Reunion Ktchn Bar Full timeAbout the Role:At Reunion Ktchn Bar, we are seeking a highly motivated and customer-focused Support Staff member to join our team. As a key member of our front-of-house team, you will play a crucial role in ensuring our customers receive exceptional service and have a memorable dining experience.Key Responsibilities:Assist servers in delivering exceptional...
-
Customer Service Representative
4 weeks ago
Aventura, Florida, United States PNC Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at PNC. As a key member of our Retail Branch organization, you will provide exceptional customer service, accurately perform high-volume customer banking transactions, and educate customers on new technology and banking product referral opportunities.Key...
-
Customer Service Representative
3 weeks ago
Aventura, Florida, United States PNC Full timeJob DescriptionAt PNC, we're committed to delivering exceptional customer experiences. As a Full Time Teller, you'll play a key role in providing personalized service, processing transactions, and educating customers on new technologies. This position is based in Aventura, Florida, at our retail banking branch.Key ResponsibilitiesDeliver a unique customer...
-
Customer Experience Specialist
3 weeks ago
Aventura, Florida, United States Walgreens Full timeCustomer ExperienceDeliver a distinctive and delightful customer experience by registering sales on assigned cash registers, providing courteous, fair, friendly, and efficient checkout service. Engage customers and patients by greeting them and offering assistance with products and services.OperationsProvide customers with courteous, friendly, fast, and...
-
Janitorial Services Specialist
4 weeks ago
Aventura, Florida, United States PV AND J ENTERPRISES INC DBA Terminal Cleaning Solutions Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Janitorial Services Specialist to join our team at PV AND J ENTERPRISES INC DBA Terminal Cleaning Solutions. As a key member of our facilities maintenance team, you will be responsible for maintaining the cleanliness and safety of our building. Your duties will include vacuuming, mopping,...
-
Food Service Associate
4 weeks ago
Aventura, Florida, United States 1155 - Dave's Hot Chicken - Aventura Full timeJob OverviewWe are seeking a highly motivated and detail-oriented Food Preparation Specialist to join our team at Dave's Hot Chicken. As a key member of our kitchen staff, you will be responsible for preparing and serving our signature hot chicken dishes to our customers.Key ResponsibilitiesPrepare ingredients according to recipes and maintain a clean and...
-
Direct Marketing Specialist
4 weeks ago
Aventura, Florida, United States Landmark Companies Full timeJob Title: Direct Marketing SpecialistAbout the Role:We are seeking a highly skilled Direct Marketing Specialist to join our team at Landmark Companies. As a key member of our marketing team, you will be responsible for developing and executing marketing campaigns to drive engagement and growth in the real estate industry.Key Responsibilities:Develop and...
-
Restaurant Team Member
3 weeks ago
Aventura, Florida, United States Dave's Hot Chicken Full timeRestaurant Team Member Job Description**Job Summary:**We are seeking a highly motivated and detail-oriented Restaurant Team Member to join our team at Dave's Hot Chicken. As a Restaurant Team Member, you will be responsible for ensuring exceptional customer service, maintaining a clean and organized restaurant environment, and supporting our kitchen staff in...
-
Insurance Support Specialist
4 weeks ago
Aventura, Florida, United States AVENTURA INSURANCE GROUP INC Full timeJob OverviewAt AVENTURA INSURANCE GROUP INC, we are seeking a skilled Insurance Support Specialist to provide exceptional customer service and support to our individual and corporate clients. The ideal candidate will possess excellent communication skills, patience, and the ability to navigate complex insurance processes.Key ResponsibilitiesProvide timely...
-
Pokémon Card Auction Specialist
4 weeks ago
Aventura, Florida, United States GG HOBBY CARD Full timeJob OverviewWe are seeking a highly skilled and energetic individual to join our team as a Pokémon Card Auction Specialist at GG Hobby Card.The successful candidate will be responsible for selling Pokémon cards through live auctions on the Whatnot App, engaging with customers on live streams, and showcasing their knowledge of Vintage and Modern Pokémon...
-
Customer Service Representative
4 weeks ago
Aventura, Florida, United States Yamelys Santana - State Farm Agent Full timeJob Summary:As a Customer Service Representative - State Farm Agent Team Member with Yamelys Santana - State Farm Agent, you will be responsible for generating exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will...
-
Customer Service Representative
4 weeks ago
Aventura, United States Yamelys Santana - State Farm Agent Full timeBenefits: 401(k) matching Bonus based on performance Signing bonus ROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Yamelys Santana - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail,...
-
Dog Training Specialist
4 weeks ago
Aventura, Florida, United States Dog Training Aventura Inc Full timeJob OpportunityWe are seeking a highly motivated and experienced individual to join our team as a Dog Training Specialist at Dog Training Aventura Inc. As a key member of our team, you will be responsible for delivering exceptional dog training services to our clients.Key Responsibilities:Implement training programs to meet client needs and...
-
Sushi Preparation Specialist
4 weeks ago
Aventura, Florida, United States Kr Investments Group Llc Full timeJob SummaryWe are seeking a highly motivated Sushi Preparation Specialist to join our team at Kr Investments Group Llc. The successful candidate will assist our Sushi Chef with daily tasks to maintain a fast-paced Sushi Bar environment.Key Responsibilities:Prepare sushi rice and all necessary ingredients to provide high-quality sushi to customers.Assist with...
-
Direct Marketing Specialist
4 weeks ago
Aventura, Florida, United States Landmark Companies Full timeJob Title: Direct Marketing Specialist - Real EstateAbout the Role:We are seeking a highly skilled Direct Marketing Specialist to join our team at Landmark Companies. As a key member of our marketing team, you will be responsible for developing and executing marketing campaigns to drive engagement and conversion across various digital platforms.Key...
-
Client Support Specialist
1 week ago
Aventura, United States Grant Cardone Enterprises Full timeAbout the Company: Grant Cardone Enterprises (GCE) is the world leader in education, consulting, and management for small businesses around the world. Founded by renowned business expert, Grant Cardone, Grant Cardone Enterprise has helped small businesses grow and scale for over 30 years. Cardones strategies are taught through online programs, workshops,...