Analyst, Warranty Recovery

1 week ago

Ann Arbor, United States XPO Full time

What you’ll need to succeed as an Analyst, Warranty Recovery at XPO

Minimum qualifications:

  • Bachelor’s degree or equivalent related work or military experience
  • 1 year of experience filing warranty claims, pulling data, developing reports and utilizing Microsoft Excel for data capturing and reporting purposes
  • Excellent verbal and written communication skills and strong customer-facing skills
  • Proficient with Windows OS and Microsoft Office programs such as MS Project, Word, Excel and PowerPoint
  • Experience in warranty activities across a medium to large enterprise environment

Preferred qualifications:

  • Bachelor’s degree in supply chain, logistics, or business administration 
  • 3 years of relevant experience
  • Experience with asset management systems
  • Experience with Cetaris

About the Analyst, Warranty Recovery Job

Pay, benefits and more:

  • Competitive compensation package  
  • Full health insurance benefits available on day one  
  • Life and disability insurance  
  • Earn up to 15 days of PTO over your first year   
  • 10 paid company holidays  
  • 401(k) option with company match  
  • Education assistance  
  • Opportunity to participate in a company incentive plan 

What you’ll do on a typical day:

  • Maintain accurate records for all warranty activities including power units, trailers, forklifts, hostlers, handhelds, part number lines and fleet maintenance
  • Prepare regular reports on warranty data
  • Assist in mitigating risk due to out-of-warranty mechanical failures
  • Develop, test and analyze data to improve equipment reliability and decrease mechanical issues
  • Review and analyze claims as well as daily submission of warranty claims
  • Analyze work order data and file claims

#LI-Hybrid

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. 

Review XPO's candidate privacy statement here.

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