User Experience Research Lead

2 weeks ago


New York, United States RightTalents LLC Full time

Title: User Experience Research Lead

Client: NYC Agency

Location: Brooklyn, NY (Hybrid)

Duration: 6 Months

Working hours per day: 7hrs.


MANDATORY SKILLS:

  • Expertise conducting unbiased generative research through competitive analysis, heuristic reviews, user interviews, stakeholder interviews, diary and field studies
  • Expertise with testing methodologies to define and test a user problem such as task analysis, prototype testing, card sorting etc.
  • Expertise conducting unbiased usability testing, A/B and multivariate testing analysing results with statistically sound methodologies
  • Experience recruiting users that align with required demographic and behavioural profiles
  • Nurture a culture of exploring creative solutions that prioritize the best digital experience for New Yorkers that is informed by strategy, user evidence, analytics and competitive research
  • Demonstrate high design standards and inclusion to build a diverse, high-performing team, and actively reach out to diverse communities of digital talent to source prospective candidates
  • Inspire City partners and colleagues to anchor their work in human-centered design, user research methodologies and evidence-based solutioning

DESIRABLE SKILLS:

  • 10+ years of experience conducting user research through all product design phases
  • Strong analytical skills with ability to interpret and identify valid patterns and trends
  • Understanding of statistical principles to evaluate data
  • Experience working in cross-disciplinary teams of product, engineer and data experts to deliver products and services that improve user's experience and organizational goals, on time
  • Expertise in driving user research from planning to conducting research with users with an extensive knowledge of research methodologies
  • Strong communication skills with the ability to articulate design concepts and strategies in plain language to partners and cross-functional team
  • Exemplifies diversity, equity and inclusion work in design practice and past projects


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