User Experience Researcher

2 weeks ago


New York, United States MARS Group Full time

**JOB DESCRIPTION**
- Interface with product, design, and development teams to raise awareness of user needs, pain points, and behaviors
- Understand stakeholder research needs and identify the right research methodologies to address them
- Fully execute research projects from initial kick off, to fielding/interviewing, to sharing findings as a primary researcher
- Develop UX Research artifacts including proposals, moderator’s guides, and results summaries
- Synthesize research findings elegantly and efficiently
- Identify unmet research opportunities that can add value and efficiently execute them
- Recruit and maintain lists of targeted research participants from internal and external sources
- Serve as a source of user knowledge for the organization
- 2+ years of experience conducting formal research
- Practical knowledge of qualitative and quantitative research techniques like contextual inquiry, usability testing, competitive benchmarking, interviews, focus groups, and surveys
- An obsession with understanding how to make amazing experiences for human beings
- Experience with Qualtrics, SurveyMonkey, or other survey platforms
- Willingness to challenge the status quo when it comes to addressing the needs of users
- Enthusiasm in ambiguity and uncertainty
- Comfort operating autonomously

**Job Type**: Contract

Pay: $33.76 - $65.00 per hour

Application Question(s):

- Location
- Experience:

- UX: 1 year (preferred)
- Qualtrics, SurveyMonkey: 1 year (preferred)
- OptimalSort, UserZoom: 1 year (preferred)

Work Location: In person



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