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Membership Program Coordinator

3 months ago

Glendale, United States Russell Tobin & Associates Full time



What are we looking for in our Membership Program Coordinator?

A global entertainment company is looking to hire a Membership Program Coordinator

Contract: 6 Months

Location: ONSITE, Glendale, CA

Pay: $40-58/ hourly

The Membership Program Coordinator will be responsible for developing innovative loyalty/benefits strategy, negotiating new member benefits, developing and executing category-level and partner-specific strategies, and managing and growing both internal and external partner relationships in support of the organizational vision and strategy.

Responsibilities

  • Benefits Portfolio: Support the portfolio of membership benefits, discounts and offers experience for Gold Members. Assist in managing and developing internal and external partnerships to grow best-in-class benefits offering.

  • Partner Sweepstakes & Contests: Support member sweepstakes programs from inception to execution, including prize procurement and legal/rules drafting working closely with Marketing team on sweepstakes promotion.

  • Partner Implementation and Management: Support post contract implementation of member benefits and day-to-day support of key member benefit partnerships.

  • Benefit Tracking and Utilization: Manage, track and analyze member benefit activations and utilization on an ongoing basis utilizing various redemption tracking procedures to understand success metrics for (acquisition/retention/member satisfaction) and partner (conversion & revenue).

Requirements

  •  3-5 years of successful benefit/promotion/perks development experience in a subscription or loyalty-based program.
  • Critical thinker with strong relationship management, communication, and presentation skills.
  • Excellent quantitative skills, particularly using Microsoft Excel.
  • Excellent negotiation skills and an understanding of contractual agreements.
  • Excellent written and verbal communication skills.
  • Exceptional interpersonal skills.
  • Strong organizational skills. Comfortable juggling multiple tasks/deadlines simultaneously.
  • Self-motivator with good judgment and strong focus on details who thinks strategically.
  • Able to work successfully both independently and collaboratively in a team environment.

Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization.

We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies.

We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.

#CB

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