Loan Documentation Specialist
3 weeks ago
Loan Document Specialist
Remote – Greater Chicago Area
Large Fortune 500 Bank
Responsibilities:
Process paid documents in accordance with financial institutions/customer’s guidelines.
Collect state-specific documentation relating to insurance, real estate, title policies, and UCCs.
Forward collateral releases and paid notices to appropriate parties.
Utilize the internal document repository system and Microsoft Excel daily.
Respond in a professional and timely manner to communication from customers, title companies, vehicle dealerships, other financial institutions, etc.
Perform research to satisfy customer or third-party requests and follow up on incomplete documentation.
Follow up on return mail items from recording offices.
Other duties as assigned.
Qualifications:
High school diploma or GED required
Experience with consumer, commercial, or residential mortgage documentation
Skills:
Strong typing skills required
Good PC proficiency including Microsoft Office (Word, Excel)
Strong team player with a willingness to help others
Good analytical and problem-solving skills
Good investigation skills
Good prioritization skills
Good organizational skills
Good written and oral communication skills
Strong customer service skills and relationship management skills
Ability to multi-task in a fast-paced environment
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