Customer Services Representative

2 weeks ago


Houston, United States loottheshop Full time
Job DescriptionJob Description

Customer Services Representative, is responsible for engaging with customers on behalf of their company. Their duties include answering phone calls or emails from consumers to respond to questions, participating in meetings with the customer service team to discover new communication tactics and maintaining expert knowledge about company products or services to best assist patrons.

 

We are seeking a Customer Services Representative to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • • Providing introductory information to prospective and new customers
    • Ensuring that consumers are satisfied with products or services by handling complaints and inquiries
    • Following up with clients or customers by phone or email to check that they’re still satisfied with their purchases
    • Letting patrons know about additional products or services that might benefit them
    • Determining the quickest, most effective ways to answer a client’s or customer’s questions
    • Escalating queries and concerns, when necessary
    • Troubleshooting common issues with products or services
    • Working with a team of CSRs and other departments to find appropriate solutions to problems

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills


  • Houston, United States Carlton Staffing Services Full time

    We’re hiring a Customer Service Representative for our Houston, TX client! We are looking for experienced, reliable, hard-working employees who can interview immediately! DESCRIPTION OF YOUR DREAM JOB: - Job Title: Customer Service Representative - Location: Northwest Houston - Pay: $20-$23 - Hours: M-F 7:30am - 4:30pm - Duration: Temp to Hire -...


  • Houston, United States Clayton Services Full time

    Job DescriptionJob DescriptionClayton Services is searching for a Bilingual Customer Service/Call Center Representative to join a thriving company in North Houston. The Bilingual Customer Service/Call Center Representative will be responsible for being the liaison between the company's current and potential customers to resolve issues, complaints, and...


  • Houston, United States Clayton Services Full time

    Clayton Services is searching for a Bilingual Customer Service/Call Center Representative to join a thriving company in North Houston. The Bilingual Customer Service/Call Center Representative will be responsible for being the liaison between the company's current and potential customers to resolve issues, complaints, and inquiries. Job Type:...


  • Houston, United States AMG Marketing Full time

    Our Customer Service Representatives help the local neighborhoods by offering services and enrollments from our energy based clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences. Whether it's getting answers quickly, consulting on...


  • Houston, United States MJC Staffing, LLC Full time

    Job DescriptionJob DescriptionSUMMARY: Our Customer Service Representative positions act as a liaison between McDaniel Metals, LLC, and our customers. This position must professionally handle all order requests and detailed account inquiries. COMPANY OVERVIEW: PRIMARY RESPONSIBILITIES: MDM specializes in fabricating aftermarket HVAC components using sheet...


  • Houston, United States TMD Staffing Full time

    Manage orders for a customer base primarily consisting of those with multiple and small dock shipments (LTL), full truck loads (FTL) and small package shipments (Fed-Ex Ground, UPS, etc.). Managing small parcel shipments (>50 lbs), domestic and inter Customer Service Representative, Customer Service, Staffing, Representative, Retail


  • Houston, United States Connect Staffing Full time

    Job DescriptionJob DescriptionMUST HAVE AT LEAST ONE YEAR OF CUSTOMER SERVICE EXPERIENCEConnect Staffing is looking for a dedicated Customer Service Representative for a supplier company in Northwest Houston!Schedule: Monday - Friday 8:00am - 5:00pmCustomer Service Representative Requirements:Must have at least one year of customer service experience.Must be...


  • Houston, United States Texas Car Title & Payday Loan Services, Inc Full time

    Start your career in the consumer finance industry with an industry leader. We give you the skills and experience needed to begin a solid professional career in the Title, Payday and Signature Loan industry. The role of Customer Service Representative is the first point of contact for our customers. Our Customer Service Representatives learn all aspects of...


  • Houston, United States TPI Staffing, Inc Full time

    Job DescriptionJob DescriptionCustomer Service Representative - 17 openings!!Temp to HirePay: $20.00 - $24.00 per hourIn – Office, 77095 areaShift Schedule: Monday - Friday 10:30 AM - 7:00 PMSaturday - Sunday 8:00 AM - 4:30 PMWill work a Saturday or Sunday and be off another day of the week Do you enjoy interior decorating? This is a great Opportunity to...


  • Houston, United States Builder's Choice, Inc. Full time

    Description: We are a premier building supply company seeking a Customer Service Representative to join our team. The Customer Service Representative will perform a variety of tasks in support of operations. **Key Targets and Responsibilities** This position is responsible for providing exceptional customer service to our field operations by compiling and...


  • Houston, United States Staff My Agency Full time

    Steven Sipes - State Farm Agency, located in Houston, TX is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. Insurance experience is not required. We will train the right person with the right skill set. Must be able to obtain proper insurance licensing. If you have a talent for customer care and...


  • Houston, United States Quest Trust Company Full time

    **Customer Service Representative** Front Desk Houston, Texas Minimum Experience **Entry-level** Compensation **$15-20/hr DOE** About Quest Trust Company What We Offer You: Our mission is to deliver unparalleled work experience with a culture that values excellence, ambition, teamwork, and a positive atmosphere. We provide you with lots of education and...


  • Houston, United States Million Air Full time

    Job DescriptionJob DescriptionDo you enjoy working in a fast-paced environment where no two days are the same? Want to work in the aviation services industry with private jets? Is the customer #1 in you? Interested in a complete benefits package including medical, dental, vision, and paid time off, along with competitive pay? Then you will love being a...


  • Houston, United States Primary Arms Full time

    Job DescriptionJob Description*This is not a remote position*Reports ToCustomer Service Manager Job Overview The Customer Service Representative is responsible for performing customer service related tasks on a professional level and works closely with the Customer Service Supervisors, Assistant Manager, and Manager. This position predominantly carries out...


  • Houston, United States Spectrum Brands Full time

    **Customer Service Representative** Job Title Customer Service Representative Job # US14762 Requisition Type Regular Function Manufacturing State/Province Texas City Houston Region Posting Start Date Jun-15-2021 **Division Information** The Hardware and Home Improvement (HHI) business of Spectrum Brands is a major manufacturer and supplier of residential...


  • Houston Heights, United States AMG Marketing, inc Full time

    Job DescriptionJob DescriptionOur Customer Service Representatives help the local neighborhoods by offering services and enrollments from our energy based clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences. Whether it's...


  • Houston, United States EcoShield Pest Solutions Full time

    Overview: The Shield Co. Management / EcoShield Pest Solutions is one of the fastest growing pest control companies in the country! Simply stated, we provide comprehensive solutions for pest-free living, but our purpose is to spread happiness. We accomplish that by delivering above and beyond experiences, not only to our customers but also to our employees,...


  • Houston, United States Tesla Full time

    Tesla, Inc. - Vehicle Service [Auto Service Technician] As a Customer Service Representative at Tesla, Inc., you'll: Be the Liaison between Customer Claim Specialists and the Body Shop; Be responsible for customer communication and expectation; Ensure rental coordination and hand off; Provide vehicle status updates; Perform material and supplies reordering;...


  • Houston, United States Texas Quality Plumbing Full time

    Job DescriptionJob DescriptionTexas Quality Plumbing is calling all customer service professionals who are interested in a full-time Customer Service Representative job in the Houston, TX area to apply to join our amazing office team!WHY YOU SHOULD JOIN OUR TEAMWe are a thriving company in a competitive industry that invests in our team and offers real...


  • Houston, United States New Era Innovations Full time

    Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction with our products and services. **Duties**: - Handle inbound and outbound calls from customers,...