Customer Service Representative

2 weeks ago


Houston, United States Quest Trust Company Full time

**Customer Service Representative**

Front Desk Houston, Texas Minimum Experience **Entry-level** Compensation **$15-20/hr DOE** About Quest Trust Company

What We Offer You:

Our mission is to deliver unparalleled work experience with a culture that values excellence, ambition, teamwork, and a positive atmosphere. We provide you with lots of education and training, and consistent mentorship. We believe in cultivating a philosophy that fosters innovation, integrity, hospitality, and growth. By maintaining that ambitious sense of purpose, it allows us to engage competitively in any market.

* Excellent growth and advancement opportunities

* Health Insurance (available after 60 days of full-time employment)

* 6 Paid Holidays

* 48 hours of personal time each year

* 401(k) plan enrollment after one year of service

* 10 paid vacation days after one year of service

* 15 paid vacation days after five years of service

* Free snacks and drinks for staff

* Quarterly team building activities and much more

What You Will Do:

Customer Service Representatives in our Front Desk department are the first to interact with our customers and clients and provide them with world famous customer service to ensure excellent service standards. Customer Services Representatives respond efficiently to client inquiries, direct calls to the appropriate departments and maintain high customer satisfaction. Customer Service Representatives must be able to work well in a fast-paced environment and possess excellent verbal and written communication skills. Interpersonal and collaboration skills are necessary.

This is an entry-level position with 12 weeks (or less) of customer service skills training. Once you understand our Self-Directed IRAs, our customer service model and fully follow our philosophy, you will be eligible to apply for internal positions.

Four positions available in Houston and Austin office Pay: $15-20/hr DOE

* Exhibit strong customer services skills while managing substantial amounts of inbound and outbound calls

* Answer, screen, and forward incoming phone calls

* Comply with procedures, rules, and regulations

* Maintain a positive, empathetic, and professional attitude toward customers and clients

* Acknowledge and respond promptly to customer and client inquiries

* Resolve customer and client complaints when needed

* Take and relay messages; check voicemails

* Process incoming faxes and emails

* Communicate and coordinate with colleagues as necessary

* Manage and develop client relationships and deliver world famous customer service

* Verify all documentation requirements are met and accurately input data into databases, spreadsheets, or Salesforce

* Participate in and comply with all required firm and regulatory continuing education provided by Quest Trust Company

* Participate in special projects and other tasks as assigned

What You Will Need:

* High School Diploma required

* College Degree preferred

* Professional appearance

* Salesforce platform or comparable CRM preferred

* Time management skills with the ability to organize and prioritize

* Must be able to work well in a team environment

* Willingness to grow and accept new challenges

* Regular and reliable attendance is an essential function of this position

* Excellent customer service

* Must be adaptable

* Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel)

* Type minimum 55-60 WPM () (Attach screen shot of results to resume)

Location Houston, Texas Minimum Experience Entry-level Compensation $15-20/hr DOE



  • Houston, United States Morgan Pro Service, LLC Full time

    Job DescriptionJob DescriptionCustomer Service Representative- Service DispatcherAre you a fun, upbeat, and perky person even BEFORE you have your daily intake of caffeine? Are you a hard-working, dedicated, and knowledgeable person who's ready to join an amazing team and grow within a company?Yes, you say?! Excellent! Then let me tell you about our...


  • Houston, United States AMG Marketing Full time

    Our Customer Service Representatives help the local neighborhoods by offering services and enrollments from our energy based clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences. Whether it's getting answers quickly, consulting on...


  • Houston, United States AMG Marketing, inc Full time

    Job DescriptionJob DescriptionOur Customer Service Representatives help the local neighborhoods by offering services and enrollments from our energy based clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences. Whether it's...


  • Houston, United States Favors HOTSHOT Delivery Full time

    Se habla español ** We are looking for a customer-oriented service representative. A customer service representative, or CSR, will provide service information and resolve any emerging problems that our customer accounts might face with deliveries. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately...


  • Houston, United States MJC Staffing, LLC Full time

    Job DescriptionJob DescriptionSUMMARY: Our Customer Service Representative positions act as a liaison between McDaniel Metals, LLC, and our customers. This position must professionally handle all order requests and detailed account inquiries. COMPANY OVERVIEW: PRIMARY RESPONSIBILITIES: MDM specializes in fabricating aftermarket HVAC components using sheet...


  • Houston, United States Texas Pride Disposal Solutions LLC Full time

    Job DescriptionJob DescriptionCustomer Service Representative Job DescriptionThe Customer Service Representative's main duties are answering incoming calls regarding service issues, setting up accounts, taking payments and educating customers about our products and services. The ideal candidate will possess a high level of customer service skills along...


  • Houston, United States TMD Staffing Full time

    Manage orders for a customer base primarily consisting of those with multiple and small dock shipments (LTL), full truck loads (FTL) and small package shipments (Fed-Ex Ground, UPS, etc.). Managing small parcel shipments (>50 lbs), domestic and inter Customer Service Representative, Customer Service, Staffing, Representative, Retail


  • Houston, United States Carlton Staffing Services Full time

    We’re hiring a Customer Service Representative for our Houston, TX client! We are looking for experienced, reliable, hard-working employees who can interview immediately! DESCRIPTION OF YOUR DREAM JOB: - Job Title: Customer Service Representative - Location: Northwest Houston - Pay: $20-$23 - Hours: M-F 7:30am - 4:30pm - Duration: Temp to Hire -...


  • Houston, United States Connect Staffing Full time

    Job DescriptionJob DescriptionMUST HAVE AT LEAST ONE YEAR OF CUSTOMER SERVICE EXPERIENCEConnect Staffing is looking for a dedicated Customer Service Representative for a supplier company in Northwest Houston!Schedule: Monday - Friday 8:00am - 5:00pmCustomer Service Representative Requirements:Must have at least one year of customer service experience.Must be...


  • Houston, United States TPI Staffing, Inc Full time

    Job DescriptionJob DescriptionCustomer Service Representative - 17 openings!!Temp to HirePay: $20.00 - $24.00 per hourIn – Office, 77095 areaShift Schedule: Monday - Friday 10:30 AM - 7:00 PMSaturday - Sunday 8:00 AM - 4:30 PMWill work a Saturday or Sunday and be off another day of the week Do you enjoy interior decorating? This is a great Opportunity to...


  • Houston, United States TPI Staffing Group Full time

    Customer Service Representative - 17 openings!!Temp to HirePay: $20.00 - $24.00 per hourIn - Office, 77095 areaShift Schedule: Monday - Friday 10:30 AM - 7:00 PM Saturday - Sunday 8:00 AM - 4:30 PM Will work a Saturday or Sunday and be off another day of the week Do you enjoy interior decorating? This is a great Opportunity to get experience in the...


  • Houston, United States Builder's Choice, Inc. Full time

    Description: We are a premier building supply company seeking a Customer Service Representative to join our team. The Customer Service Representative will perform a variety of tasks in support of operations. **Key Targets and Responsibilities** This position is responsible for providing exceptional customer service to our field operations by compiling and...


  • Houston, United States M2S Management Full time

    Welcome to a world where every interaction matters, and every customer is valued, and every employee is appreciated. M2S Management is a holding company that has expanded into offerings in customer acquisitions, sales and management firm providing cutting-edge business solutions for our clients. Your efforts will directly impact the satisfaction and loyalty...


  • Houston, United States Floral Image Houston Full time

    **Job Title: Customer Service Representative** **Position Type: 1099 Contract** **Salary: $5.00 per unit refreshed** **Dept/ Location: Customer Service, Houston and surronding areas, TX** **Reports to: Owner**  - **Core Focus**_ Floral Image Houston, a leading service provider of lifelike flower arrangements and plant displays, seeks a highly...


  • Houston, United States Staff My Agency Full time

    Steven Sipes - State Farm Agency, located in Houston, TX is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. Insurance experience is not required. We will train the right person with the right skill set. Must be able to obtain proper insurance licensing. If you have a talent for customer care and...


  • Houston, United States LPC Personnel Full time

    We are seeking several Call Center Representatives to join our team for a busy call center! The Call Center Representative is responsible for providing excellent customer service to our customers by answering their questions, resolving their issues, and helping them achieve their goals. The ideal candidate will have a strong understanding of customer...


  • Houston, United States Million Air Full time

    Job DescriptionJob DescriptionDo you enjoy working in a fast-paced environment where no two days are the same? Want to work in the aviation services industry with private jets? Is the customer #1 in you? Interested in a complete benefits package including medical, dental, vision, and paid time off, along with competitive pay? Then you will love being a...


  • Houston, United States Primary Arms Full time

    Job DescriptionJob Description*This is not a remote position*Reports ToCustomer Service Manager Job Overview The Customer Service Representative is responsible for performing customer service related tasks on a professional level and works closely with the Customer Service Supervisors, Assistant Manager, and Manager. This position predominantly carries out...


  • Houston, United States Rockwater Energy Solutions Full time

    Customer Service Representative in Houston, TX at Rockwater Energy Solutions **Location:** **Experience:** Not Specified **Job Description** ***Rockwater Energy Solutions is an affiliate of Select Energy Services.*** **CUSTOMER SERVICE REPRESENTATIVE** **Job Details** **Entity:** Rockwater **Full Time / Part Time:** Full Time **FLSA Classification:**...


  • Houston, United States Spectrum Brands Full time

    **Customer Service Representative** Job Title Customer Service Representative Job # US14762 Requisition Type Regular Function Manufacturing State/Province Texas City Houston Region Posting Start Date Jun-15-2021 **Division Information** The Hardware and Home Improvement (HHI) business of Spectrum Brands is a major manufacturer and supplier of residential...