Technical Support Specialist
2 weeks ago
Technical Support Specialists are responsible for assisting customers with technical issues or questions relating to computer hardware or software devices. Their duties include taking phone calls from customers or communicating with them through messaging platforms, helping customers diagnose technical issues over the phone.
Responsibilities include:
- Accept client interfacing calls and an active queue participant for inbound interaction calls.
- Answer basic "how to" questions and provide troubleshooting for (Passwords, Outlook, Office Suites, Printers, Hardware, Chrome/Edge, Network Drive issues, Virtual Machines).
- Experience with Maas360, RSA tokens, Citrix, Webex, Pulse is a plus
- Collaborate with other employees across the department to provide support.
- Follow the established knowledge articles (KBs) to troubleshoot issues.
- Participate in continuous learning, both on the job as well as guided curriculum.
- customer technical support cases through phone and email submission
Technical Experience – 2+ Years help desk experience or CompTIA A+ certification.
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HVAC Technical Support Specialist
4 weeks ago
Minneapolis, United States Auer Steel & Heating Supply Full timeJob DescriptionJob DescriptionThis is your opportunity to join Auer team! Auer Steel & Heating Supply Co. is a wholesale distributor of HVAC equipment and supplies. Known for our customer service and quality products, Auer Steel has been operating since 1940.WHY JOIN AUER STEEL?Competitive Pay Based on ExperienceComprehensive Benefits Package for Full-time...
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Remote Technical Support Engineer
4 weeks ago
Minneapolis, United States Bühler Full timeTasks Provide troubleshooting and resolution of software and hardware issues reported by customers Deliver high quality and remote customer support in a contact center format, using a global ticketing system, for various products and applications across Buhler business units Complete task management in ticketing system/service cloud and initiate...
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Desktop Support Specialist
2 weeks ago
Minneapolis, United States COFORGE Marketing Full timeWe are looking for a Desktop Support Specialist with the following skills:Job Description:Associates Degree or bachelor's degree in Information Technology or equivalent work experience.2+ years prior deskside support experience.Hands on support with the setup and configuration of hardware.Experience with Desktop Break/Fix.Experience with MS Windows...
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Desktop Support Specialist
4 days ago
Minneapolis, United States COFORGE Marketing Full timeWe are looking for a Desktop Support Specialist with the following skills: Job Description :Associates Degree or bachelor's degree in Information Technology or equivalent work experience .2+ years prior deskside support experience .Hands on support with the setup and configuration of hardware .Experience with Desktop Break/Fix .Experience with MS Windows...
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Desktop Support Specialist
2 weeks ago
Minneapolis, United States Coforge Full timeWe are looking for a Desktop Support Specialist with the following skills:Job Description:Associates Degree or bachelor’s degree in Information Technology or equivalent work experience.2+ years prior deskside support experience.Hands on support with the setup and configuration of hardware.Experience with Desktop Break/Fix.Experience with MS Windows...
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Training & Technical Support
3 days ago
Minneapolis, United States Design Air Ltd. Full timeThe Training & Technical Support Advisor supports HVAC contractors and internal staff with troubleshooting technical issues. Additionally, the Training & Technical Support Advisor trains internal staff and customers and supports the warranty process. What You'll Do Provide support to customers through technical competence and analysis Effectively and...
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Community Support Specialist
2 weeks ago
Minneapolis, United States Pinnacle Services Full timePinnacle Services is looking for people to join our team working one on one with persons served in their homes and out in the community, a Community Support Specialist. As a Community Support Specialist, you will be helping persons served work towards individually identified goals that promote independence. The job duties of a Community Support Specialist...
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Community Support Specialist
1 week ago
Minneapolis, United States Pinnacle Services Full timeDescription: Pinnacle Services is looking for people to join our team working one on one with persons served in their homes and out in the community, a Community Support Specialist. As a Community Support Specialist, you will be helping persons served work towards individually identified goals that promote independence. The job duties of a Community Support...
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Accounting Support Specialist
4 days ago
Minneapolis, United States Insight Global Full timePosition: Accounting Support SpecialistLocation: Hybrid, Alpharetta, GA (3 Days On Site, 2 Remote)$22-$24 Hourly Based On ExperienceLooking to HIRE RIGHT AWAY!!7 Month Contract Plus Possible ExtensionMust Haves:3+ Years of Customer Service, Administrative Assistant, Accounting Clerk or Similar roleStrong Attention to DetailOrganized, reliable, & meet...
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Minneapolis, Minnesota, United States AECOM Full timeJob Description We are accepting resumes for various technical specialist positions to perform the tasks listed above in the Project Overview. Technical Specialists may include: Architect, Civil Engineer, Coastal Engineer, Electrical Engineer, Environmental Engineer, Geologist, Health Scientist, Hydraulic Engineer, Hydrologist, Industrial Hygienist,...
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Community Support Specialist
4 weeks ago
Minneapolis, United States Placement Partners MN, Inc Full timeJob DescriptionJob DescriptionCaseload #1 InformationOne Female client, AG is looking for a day support staff. AG resides in Shakopee, MN.AG's schedule is flexible and hopes to meet with staff in person for about 15 hours per week. AG enjoys shopping, roller skating, going to the movies, listening to music, and going out to eat. AG would like to work on...
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Computer Support Specialist
3 days ago
Minneapolis, United States Techlink Systems Full timeJob DescriptionJob DescriptionJob Title: Computer Support Specialist -StandardLocation: Minneapolis, MN (onsite)Pay rate: $ 25.24 an hourBenefits: Medical, Dental, and Vision coverageContract Duration: 6 months (possibility of being permanent/extension)Work Hours: 8 AM - 5 PM Qualifications:A minimum of 2+ years of experience in broadcast operations,...
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Computer Support Specialist
4 days ago
Minneapolis, United States TekWissen LLC Full timeJob DescriptionJob DescriptionOverview: TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a media and entertainment company that develops, produces, and markets entertainment, news, and information. It owns and operates a portfolio of news and entertainment television networks, a motion...
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Senior Customer Support Specialist
1 month ago
Minneapolis, United States Outsell Corporation Full timeJob DescriptionJob DescriptionWHO WE AREOutsell is a leading customer engagement platform that listens, predicts and engages with customers at scale, delivering measurable improvements in sales, profitability and customer loyalty. We are based out of Minneapolis, MN with extensions of our team located throughout the US. Our culture at Outsell is constantly...
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Family Support Specialist I
4 weeks ago
Minneapolis, United States Urban Strategies, Inc. Full timeJob DescriptionJob DescriptionTITLE: Family Support Specialist I REPORT TO: Senior Project Manager STATUS: Full TimeBACKGROUND: For nearly 40 years, Urban Strategies, Inc. has assisted residents and community stakeholders to design and implement a wide range of transformative projects in distressed U.S. communities. Our goal is to ensure that our all of...
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Family Support Specialist I
2 weeks ago
Minneapolis, United States Urban Strategies, Inc. Full timeJob DescriptionJob DescriptionTITLE: Family Support Specialist I REPORT TO: Senior Project Manager STATUS: Full TimeBACKGROUND: For nearly 40 years, Urban Strategies, Inc. has assisted residents and community stakeholders to design and implement a wide range of transformative projects in distressed U.S. communities. Our goal is to ensure that our all of...
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Technical Product Specialist
7 days ago
Minneapolis, United States Brainerd Lakes Economic Development Corporation Full timeJob DescriptionJob DescriptionMajor GoalResponsible for pre- and post-sale technical support of products working directly with OEM customers, distributors, and sales representatives in domestic and international markets. Acts as the customer facing technical expert and problem solver. Will often have the first contact with prospective customers and is...
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Technical Product Specialist
2 weeks ago
Minneapolis, United States Brainerd Lakes Economic Development Corporation Full timeJob DescriptionJob DescriptionMajor GoalResponsible for pre- and post-sale technical support of products working directly with OEM customers, distributors, and sales representatives in domestic and international markets. Acts as the customer facing technical expert and problem solver. Will often have the first contact with prospective customers and is...
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Computer Support Specialist
6 hours ago
Minneapolis, United States TekWissen ® Full timePosition: Computer Support Specialist -Standard Location: Minneapolis, MN, 55413 Duration: 6+ Months Job Type: Contract Work Type: Onsite Pay Rate: $25-25/ Hourly/ W2Overview: TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a media and entertainment company that develops, produces,...
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IT Support Specialist
3 days ago
Minneapolis, United States Priority Envelope Full timeJob DescriptionJob DescriptionPosition Summary:Responsible for the support of the organization's computer and communications environment. Ensures that the network is available to all system users and resolves data communications problems. Supports both the Manufacturing and Office environment phone system, security system, computing system, software, and...