Account Manager

4 weeks ago

Fort Wayne, United States Circle Logistics, Inc Full time

Are you looking for a change of pace? Do you want the opportunity to grow your earning potential and develop a book of business? Break away from the mundane day to day cycle of work in your job and join Circle to build a successful CAREER We offer you a competitive base salary with uncapped commission plans that allow you to continually grow your earning potential throughout your career. We have an engaging work environment where every day is different and your success is rewarded. Why settle for a standard job with capped earning potential, when the sky can be the limit for you??? Review the opportunity below and apply online. You can also reach out directly to our recruiting team with any questions at circlerecruitingteam@circledelivers.com.


As an Account Manager, you will represent Circle Logistics and serve as the main point of contact for our existing customers. This involves overseeing relationships with multiple clients who utilize 3PL services. An account manager acts as a liaison between the client and the provider, ensuring effective communication and coordination of activities. They typically work closely with both parties to develop solutions tailored to meet each customer's unique needs and ensure smooth execution of logistics operations. You will maintain and grow existing accounts by bringing solutions to customers’ freight-related issues, providing outstanding customer service, and ensuring on-time delivery. This role is responsible for nurturing long-term relationships and growing existing clientele.


Duties/Responsibilities:

  • Maintain and grow existing accounts by managing customer day to day requirements
  • Analyze customers’ needs and offer personalized solutions
  • Match customer demand with quotes for their freight-related inquiries
  • Build strategies that will result in increased sales and stronger partnerships
  • Solve complex problems and be the main contact for all your accounts’ communications
  • Collaborate with your team on pricing strategy and account implementation plans
  • Consistently executing daily business (accepting/rejecting load tenders, lane bidding, update customers about shipment status, etc.)
  • Manage any issues that come up in the normal operation of freight movement
  • Establish relationships with day-to-day contacts

​

Skills/Abilities:

  • Excellent written and verbal communication skills
  • Ability to thrive in a fast-paced working environment and multitask
  • Superb time management and organizational skills
  • Extraordinary attention to detail and teamwork skills
  • Excellent problem-solving and time management skills.
  • Willingness to be available after hours and weekends if needed
  • Professional demeanor


Education and Experience:

  • Bachelor's degree preferred
  • 3 Plus years of freight brokerage or account management experience preferred


Benefits:

  • On-site training and career development
  • Paid holidays and paid time off
  • Insurance benefits including but not limited to: Health, vision, dental, life, and disability

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