Executive Secretaries and Administrative Assistants
3 weeks ago
Job Title: Executive Secretaries and Administrative Assistants
Location: Rochester, NY
Duration: 24 months contract
Job Description:
· Assist regional offices with finding someone to assist in resolving issues.
· Work with regional support staff with basic office support duties (as described above)
· Ensure regional offices are notified of changes in meetings and case addendums.
Responsibilities:
· Answers and distributes phone calls to appropriate areas.
· Responds to routine program-related telephone and email inquiries.
· Screens and directs incoming calls.
· Responds to questions regarding Nursing Home Complaints. Redirects caller when applicable.
· Input and retrieve information within multiple computer programs including ASPEN Central Office (ACO) and ASPEN Complaint Tracking System (ACTS).
· Formats and prepares a variety of correspondence, reports, proposals, and other written material.
· Opens, logs, and distributes mail daily.
· Responds to program general questions and redirect callers as necessary.
Schedules meetings and conference calls:
· reserve meeting rooms.
· set up conference call login information.
· monitor meeting invitation acceptances and rejections; and
· re-schedule meetings and conference calls as necessary.
Experience:
· 1+ years of experience in administrative support within medical, healthcare, or in a hospital.
Skills:
· photocopying
· scanning
· faxing
· assembling informational packets
· filing
· distributing information; and
· assist with conferences and other events as requested.
· Performs minor document editing and proofreading.
· Sets up and maintains project-related hard copy and electronic files including database input and updates.
· Liaison between IT and the Nursing Home Complaint Program related to reporting issues.
Education:
Minimum qualifications:
· Excellent working knowledge of Microsoft Office, specifically Word and Excel.
· The ability to work on a team and handle multiple, shifting priorities.
· Good organizational skills.
· Ability to correspond with the public, healthcare professionals as well as other agencies.
· Familiarity working in electronic databases including previous experience working with the Automated Survey Processing System (ASPEN).
Preferred qualifications include:
· Excellent organization skills and attention to detail.
· Previous work experience in healthcare and/or business office and the ability to quickly adapt to the Long-Term Care computer programs.
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