Executive Secretaries and Administrative Assistants

3 weeks ago


Rochester, United States US Tech Solutions, Inc. Full time

Job Title: Executive Secretaries and Administrative Assistants

Location: Rochester, NY

Duration: 24 months contract

Job Description:

· Assist regional offices with finding someone to assist in resolving issues.

· Work with regional support staff with basic office support duties (as described above)

· Ensure regional offices are notified of changes in meetings and case addendums.

Responsibilities:

· Answers and distributes phone calls to appropriate areas.

· Responds to routine program-related telephone and email inquiries.

· Screens and directs incoming calls.

· Responds to questions regarding Nursing Home Complaints. Redirects caller when applicable.

· Input and retrieve information within multiple computer programs including ASPEN Central Office (ACO) and ASPEN Complaint Tracking System (ACTS).

· Formats and prepares a variety of correspondence, reports, proposals, and other written material.

· Opens, logs, and distributes mail daily.

· Responds to program general questions and redirect callers as necessary.

Schedules meetings and conference calls:

· reserve meeting rooms.

· set up conference call login information.

· monitor meeting invitation acceptances and rejections; and

· re-schedule meetings and conference calls as necessary.

Experience:

· 1+ years of experience in administrative support within medical, healthcare, or in a hospital.

Skills:

· photocopying

· scanning

· faxing

· assembling informational packets

· filing

· distributing information; and

· assist with conferences and other events as requested.

· Performs minor document editing and proofreading.

· Sets up and maintains project-related hard copy and electronic files including database input and updates.

· Liaison between IT and the Nursing Home Complaint Program related to reporting issues.

Education:

Minimum qualifications:

· Excellent working knowledge of Microsoft Office, specifically Word and Excel.

· The ability to work on a team and handle multiple, shifting priorities.

· Good organizational skills.

· Ability to correspond with the public, healthcare professionals as well as other agencies.

· Familiarity working in electronic databases including previous experience working with the Automated Survey Processing System (ASPEN).

Preferred qualifications include:

· Excellent organization skills and attention to detail.

· Previous work experience in healthcare and/or business office and the ability to quickly adapt to the Long-Term Care computer programs.




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