Telephony Data Manager
Found in: Appcast US C2 - 3 weeks ago
Join our dynamic team as we embark on an exciting Cloud Telephony Project We're on the lookout for a meticulous and dedicated Data Manager to spearhead our integration efforts with Microsoft Teams and Avaya telephony solutions. This role is crucial for ensuring seamless transitions and efficient data management throughout the migration process.
What's in it for you? As a valued member of our team, you'll have the opportunity to:
- Collaborate closely with our Telecom experts and project management team to gather and update crucial user and telephone extension data.
- Utilize your expertise in data management to maintain and enhance our online database, ensuring accuracy and accessibility.
- Support departmental migrations by managing data true-up processes and conducting cross-verification to guarantee smooth transitions.
- Take the lead in preparing and delivering training sessions for database users and department leads.
To succeed in this role, you'll need:
- A Bachelor's degree in Data Management, Computer Science, Information Technology, Business, or a related field.
- Proven experience in data management, with a knack for data collection, validation, and reporting.
- Expertise in Microsoft Excel, including advanced formula usage, pivot tables, and data visualization tools.
- Familiarity with Microsoft Teams and Avaya telephony solutions is a big plus
- Strong communication and collaboration skills, along with the ability to juggle multiple tasks and deadlines.
- A detail-oriented mindset, ensuring accuracy in all aspects of data management.
- Proficiency in data management software and tools, with a talent for creating clear and comprehensive documentation.
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