Data Manager
1 month ago
ESI is seeking a dedicated and meticulous Data Manager to support our Cloud Telephony
Project, specifically focusing on integrating and migrating staff to the Microsoft Teams and Avaya
telephony solutions. This role is pivotal in ensuring accurate, organized, and timely management of
user and telephone extension data to support department migrations and other related data needs. The successful candidate will be the cornerstone for collecting, validating, and managing departmental level data in alignment with the site migrations. You will collaborate closely with the telecom team, project management team, and other key personnel to gather and update user, telephone extension, and associated data for departments and migration sites.
Duties & Responsibilities
• Work with database and front-end developers to enhance and maintain an online database for
organizing user and extension data.
• Manage requests for database exports and reports.
• Support the Telecom team and departments in the data true-up process to ensure accurate data
alignment before migrating users to their assigned telephony solution.
• Work with project team members to cross-verify data and correct any discrepancies.
• Assist the Telecom team in preparing and submitting final reports to vendors in preparation for
site migrations.
• Serve as the primary point of contact for managing the online database, developing all
associated documentation and training materials for database users.
• Schedule and conduct training sessions for database users and department migration leads
Qualifications
Bachelor’s degree in Data Management, Computer Science, Information Technology,
Business, or a related field.
• Proven experience in data management, with a focus on data collection, validation, and
reporting.
• Expert skills in Microsoft Excel, including the use of advanced formulas, pivot tables, and data
visualization tools to manage and analyze complex datasets.
• Experience with Microsoft Teams and Avaya telephony solutions is highly advantageous.
• Understanding of database technologies, data modeling, and SQL.
• Excellent communication and collaboration skills, capable of working effectively with various
stakeholders.
• Strong analytical, organizational, and problem-solving abilities.
• Detail-oriented with a focus on accuracy and the ability to manage multiple tasks and
deadlines.
• Proficiency in data management software and tools.
• Capable of creating clear and comprehensive documentation and training materials for nontechnical users.
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