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Linux/Unix Support Engineer
4 months ago
firstPRO is hiring an IT Support Engineer for our client located in Fort Washington, PA. This is a direct hire opportunity and is 100% onsite during training and moves to 3 days onsite after ramp up period.
Responsibilities
- Provide comprehensive support for the implementation, troubleshooting, and maintenance of IT systems.
- Efficiently manage the IT system infrastructure, overseeing all processes associated with these systems.
- Offer hands-on support to IT systems, ensuring smooth day-to-day operations, monitoring, and effective problem resolution for implementations.
- Take charge of the ticketing system, actively participating in the resolution process.
- Demonstrate expertise in Oracle and Microsoft SQL Server Databases.
- Exhibit proficiency in LINUX/UNIX/APACHE/TOMCAT Environments.
- Ability to work in cloud environments.
- Collaborate effectively with team members, contributing to overall team success.
- Apply critical thinking skills to analyze problems and proactively remediate issues in both internal and customer IT environments.
Requirements
- Possess a college degree in a computer or business-related field.
- Bring a minimum of 3 years of System Admin experience to the role.
- Have a solid background with 2+ years of experience in LINUX/UNIX/APACHE/TOMCAT environments.
- Showcase knowledge of Oracle and/or SQL databases.
- Familiarity with AWS and Azure Cloud Environments
- Demonstrate familiarity with Helpdesk concepts and processes.
- Be prepared to work flexible hours, including extended work schedules, meet tight deadlines, and manage conflicting priorities.
- Willingness to travel occasionally.