Data Science Manager

Found in: Appcast US C2 - 6 days ago

Franklin, United States Zeektek Full time

Job Description


Overview

As the Principal Data Scientist, you lead our Data Services department, employing cutting-edge analytical tools and techniques to derive actionable insights for our Chief Technology Officer and other executives. Your role involves delving into complex data related to donors, listeners, demographics, and various interactions, utilizing data mining, modeling, machine learning, and predictive analytics to uncover valuable insights. You'll then distill these findings into clear, understandable reports and presentations, catering to diverse audiences across the organization.


Collaborating with other departments, you'll identify key performance indicators and develop dashboards, charts, and reports to aid decision-making processes. Your expertise allows you to independently devise plans and achieve goals, demonstrating creativity and flexibility. With a strong focus on customer service, you'll ensure the delivery of accurate and timely reports while also contributing to broader organizational initiatives. Join us in driving data-driven decision-making and making a meaningful impact across our ministry.

Here’s just some of what you will be doing daily…

  • Engage COO on DS & I issues, trends, and proposals for strategic initiatives and delivery.
  • Collaborate closely with other departments such as OPSthree (PMO, BPI, Planning), New Media , Business Intelligence, and other departments.
  • Oversee strategic planning and implementation for Data Science and Insight, with a focus on DS & I goals, timelines, budgets, communication, results tracking, and celebration.
  • Assess DS & I performance against both annual goals and plans. Provide strategic recommendations based on operational analysis, research, and projections, cost identification and allocation, and resource analysis. Ensure tools and systems are in place to provide critical operational and project information to the President/CEO and others, and make actionable recommendations on both strategic goals and operational constraints.
  • Provide leadership for the DS & I function and DS & I Team, ensuring ministry wide collaboration and communication, facilitating appropriate resolution of issues and competing priorities. Ensure alignment of DS & I Initiatives with Ministry objectives
  • Study complex data related to donors, listeners, demographics and psychographics, giving, pledging, website usage, streaming media, social media, contacts, and any other available data, using data mining, data modeling, machine learning and predictive analytics and other techniques, seeking out useful, actionable information, both positive and negative, reporting findings to management.
  • Present complex information in simple clear nontechnical terms both in writing and verbally to groups ranging from staff to management.
  • Coordinate the work of Data Scientists, Analysts, Data Warehouse Architects and Developers.
  • Work with other departments to analyze internal customer needs to identify key performance indicators (KPIs).
  • Produce dashboards, charts, graphs, and reports to assist management in decision making.
  • Work with staff to properly code data on input to produce more detailed, accurate and meaningful output results.
  • Independently develop plans and accomplish goals relying on extensive experience and judgment. A wide degree of creativity and latitude is expected.
  • Provide outstanding customer service, producing accurate, clear, concise, understandable reports in a timely manner.
  • Complete other administrative and analytical duties as assigned by the Chief Operations Officer and participate in appropriate regional and national travel as required.

We are looking for a very specific skill set and business acumen. Here's some experience we are seeking:

  • Master’s Degree, or combination of education/training with relevant experience
  • Minimum 10 years’ experience in Management/Leadership
  • Deep working knowledge in one or more of the core areas listed below and knowledgeable across all XX related disciplines including:
  • Minimum 10 years of experience in statistical analysis and utilizing data analysis tools
  • Strong computer skills; advanced knowledge of Microsoft Office products (Word, Excel, PowerPoint, Outlook), Microsoft SQL Server database services, integration services, analysis services and reporting services, SharePoint, PerformancePoint, Power View, Tableau, Hadoop, R.
  • A collaborative and flexible style, with strong service mentality. Need to be seen as a team player
  • Strong written and verbal communication and presentation skills
  • Demonstrated commitment to the social sector with a passion for our mission and values
  • A collaborative and flexible style, with strong service mentality. Need to be seen as a team player
  • Excellent interpersonal skills with the ability to develop sincere business/ministry relationships
  • Strong written and verbal communication and presentation skills
  • Demonstrated commitment to the social sector with a passion for our mission and values



Need someone who can define enterprise metrics, KPI’s, assess business risks internal and external and highlight key strengths and weaknesses in our business. Very high visibility, needs to be able to work with Sr. Leadership and potentially board members. Not looking for someone to write reports, looking for someone who finds the right metrics/KPI’s and drives the development of the dashboard

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