ServiceNow Configurators

Found in: Appcast US C2 - 2 weeks ago

Plano, United States AppLab Systems, Inc Full time

Title: ServiceNow Configurator

Location: Onsite(Plano, TX)


Job Description: We are looking for a skilled ServiceNow Configurator to join our team and play a key role in configuring and customizing ServiceNow solutions to meet the needs of our organization and clients. As a ServiceNow Configurator, you will collaborate with stakeholders to gather requirements, design solutions, and implement configurations within the ServiceNow platform.

Key Responsibilities:

  • Work closely with stakeholders to understand business requirements and translate them into ServiceNow configurations and customizations.
  • Configure ServiceNow modules, including Incident Management, Change Management, Service Catalog, and CMDB, to support IT service management processes.
  • Design and implement workflows, business rules, UI policies, and client scripts to automate and streamline business processes within the ServiceNow platform.
  • Collaborate with developers and administrators to ensure the integrity and stability of ServiceNow configurations and customizations.
  • Perform testing and validation of configured solutions to ensure they meet quality standards and user requirements.
  • Provide ongoing support and maintenance for ServiceNow configurations, troubleshooting issues and implementing enhancements as needed.

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