Operations Manager

4 weeks ago

New Orleans, United States Riverway Business Services Full time

Essential Responsibilities and Duties:


• Accountable for all aspects of operations at the terminal.

• Ensure all operational, safety, security, environmental and business procedures/standards, policies are being adhered to with terminal operations.

• Maintaining operational

• Manage four Team Leaders each with 14 personnel on Du Pont rotating shift schedule.

• Engage with all operational teams to drive safety and performance objectives.

• Closely monitor and track operational performance on tons being handled.

• Ability to adapt and implement necessary changes where needed.

• Create and provide daily shift work orders for the Operations Department

• Managing mobile equipment allocation in accordance with maintenance schedules and operational needs.

• Implementing change processes with all direct reports, and other applicable managers at the terminal.

• Conduct Root cause analysis investigations into incidents. Communicate findings to all direct reports and terminal management.

• Work with Logistics Manager to efficiently plan product placement in coordination with vessel loading schedules.

• Oversee operational hiring and termination process in coordination with H/R.

• Manage operational contractors and their schedules when employed on site.

• Ensure correct time entry, manage time entry of the Operations Department in ADP.

• Manage the annual and weekly expense forecast process for operations department.

• Ensure that dispatchers are closely aligned with operational schedule and orders for the efficient movement of barges and vessels at the terminal.

• Create and manage training schedules with team leads for all applicable operational staff at the facility.

• Ensure that all operational staff are signed off and in compliance with ESV equipment verification.

• Set operational goals and objectives for terminal operations

• Ensure human resource policies and issues are consistently applied within company expectations.

• Track and Communicate the KPI results (key performance indicators) at terminal.

• Create Operations job aids and update as needed.

• Other directives as assigned by terminal management.


Education, Knowledge, Experience, Skills and Abilities Required:


• Bachelor’s Degree preferable and a minimum of 5 years’ experience in marine terminal or mining management (coal and petcoke experience preferred).

• Minimum 5 years’ experience managing or oversight responsibility of safety programs.

• Ability to handle issues quickly, safely and effectively in a stressful operating environment.

• Self- starter with strong leadership, communications, analytical, decision making and problem-solving skills.

• Superb organizational skills, with the demonstrated ability to create and implement efficient organizational systems

• Willingness to learn through “hands on” training which may be physical at times.

• Flexible team player with an opportunistic mindset.

• Valid driver’s license and TWIC or ability to obtain a TWIC required.

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