Director of Operations
2 weeks ago
Touro Synagogue is a mission and values driven organization built on
a vision of reform Jewish values actualized to inspire present and future generations . Touro’s mission is to create a haven for individual, family, and communal connection to Reform Judaism and to each other. This is grounded in the organization’s enduring history and guided by our innovative spirit and ever-evolving expression of Jewish faith, hope, possibility, meaning, and impact within our walls and beyond.
Our Core Values:
All that the organization does is based on its core values of
transformative prayer, expansive thought, fearless engagement, and love.
Director of Operations:
Touro is seeking a Director of Operations who will work closely with the Executive Director to manage a broad range of Synagogue operations, with emphasis on events, congregant relations, facilities, finance, IT and security. The successful candidate is an operations and management expert, and a systems thinker motivated to assume a key leadership role in advancing Touro’s mission. Reporting to the Executive Director, the Director of Operations oversees day-to-day operations as described below, with a 21st Century approach to managing faith-based organizations.
Responsibilities:
Develop and direct Shulcloud database processes for maximum effective support of programming, development and communications.
Oversee and manage congregational calendar.
Act as the point person for membership status and account information updates (can be delegated/managed).
New member onboarding (can be delegated/managed)
Manage, coordinate and support all events held at Touro Synagogue:
Assist in envisioning, planning and implementing High Holy Days, Jewish holidays, Shabbat, cycle-of-life events and programs (i.e. Sukkot, Chanukah, Purim, etc.).
Coordinate all administrative and logistical arrangements for congregational events, including cycle-of-life events, programs and fundraisers. Primary point of contact for congregants and outside inquiries for cycle of life events.
Ensure events are staffed effectively, logistics are in place, procedures properly followed and there is ongoing communication with clergy and member families.
Attend major events (Holidays, Annual Fundraiser, Shabbat Dinner setups, Jazz Fest Shabbat, Mardi Gras parade days and other major events as they arise) ensuring smooth execution and post-event wrap-up.
Manage/schedule assistant events coordinator for coverage of regular weekend and weeknight events (B’nei Mitzvahs, special luncheons, community meetings, etc.).
Oversee procurement of food and beverage and supplies.
Work closely with the Communications Coordinator to publicize all events and assess communications needs.
Ensure all food safety and sanitation policies are followed.
Oversee administrative and logistical processes for rentals of Touro Synagogue facilities, including vendor management, timelines, collection of fees and interfacing with clergy and guests.
Develop/oversee inventory management (via Shulcloud or other).
Facility Operations
Ensure compliance with facility policies, security and safety protocols.
Organize, schedule and oversee synagogue security details.
Complement security team roles during major events.
Oversee custodial, maintenance, grounds, building operations and mechanical systems to ensure an organized, clean, safe environment.
Schedule and manage facilities staff.
Regularly inspect synagogue premises for areas of concern and supervise preventative maintenance.
Organize and maintain maintenance and custodial records and track and schedule maintenance improvement plans for the building and equipment.
Assist and oversee coordination with outside vendors and contracted professionals.
Oversee building and maintenance supply procurement.
Manage relationships with tenants to meet their needs.
IT
Oversee contractors, vendors, troubleshooting and procurement.
Assist with implementation of advanced technology to modernize general and administrative processes.
Finance
Assist with day-to-day regular financial operations in conjunction with the Executive Director.
Produce monthly financial reports and collaborate with the Executive Director on analysis.
Assist with oversight on regular payments to vendors.
Special Projects As Needed
Schedule
Monday – Friday business hours, and major events as assigned.
Experience/Skills:
Skills:
Experience with Salesforce or Similar CRM Software; Data-Management; Quantitative Analysis; People Management, Finance, Process Management, Event Execution; Understanding of HR; Leadership; Strong Communication; Creativity; Multi-tasking; Collaboration; Passionate About Working With People; Event Planning; Self-Starting; Proactive; Problem-Solving; Well-Organized.
Qualifications:
Experience:
BS required, MBA preferred.
Sustained Management Experience:
A minimum of 5+ years of successful operations experience in at least one of the following: a faith-based organization, a business, an association and/or a not-for-profit organization.
Stakeholder Management:
Able to build and sustain relationships with diverse constituencies.
Financial Acumen:
Understands financial management and accounting principles and ensures that fiscal controls and procedures are adhered to.
Data management:
Quantitative analytical skills.
Planning and Project Management Skills:
Ability to prioritize, make decisions quickly and exercise initiative and sound judgment.
Communication:
Strong written and oral communications skills.
Process Management:
Organized and able to put clear and efficient processes in place.
Commitment:
Ability to work evenings and weekend hours as needed for Friday services and large events.
Faith:
Appreciation of faith-based organizations but not required to be Jewish. Familiarity with Jewish ritual, holiday and life-cycle traditions preferred.
Cultural Fit:
100% values aligned.
Positive attitude and ability to multi-task and solve problems independently and efficiently.
Curious, a desire to continually learn and grow.
Confident, discrete and professional.
Strong work ethic and team player.
Genuinely cares about our people and treats them with warmth and love.
Compensation is commensurate with experience and will likely fall within the salary band of $60K to $70K.
Interested candidates should email:
kjostes@tourosynagogue.com
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