Senior Configuration Management Analyst

7 days ago


O'Fallon, United States Rose International Full time

•**Only qualified Senior Configuration Management Analyst candidates located near the O'Fallon, MO area to be considered due to the position requiring an onsite presence***

Qualifications:

Extensive experience configuring production environments

Successful track record contributing subject matter expertise to influence configuration project activities

Established ability resolve complex or unusual customer configuration inquiries

Experience communicating technical concepts to senior team members

Able to run Oracle DML scripts

Familiar with Linux server

Competent reading technical documents

Read/understand basic C#, Java, Python, PHP (basic level of any, there is not programming)

Senior Configuration Management Analyst Responsibilities:

Responsible for customized production configurations for existing and new customers

Accountable for integrating new products into the global implementation framework

Provides internal partners with technical expertise on implementation plans and release requirements

Configures production environments to integrate technical knowledge and functional relationships of all systems, products and services

Addresses and resolves complex or unusual customer inquiries and issues escalated by more junior resources

Serves as a subject matter expert on implementation and configuration project activities and provides technical guidance to assist with troubleshooting efforts

Interprets and translates customer requests into parameter values across Company internal systems to ensure compliance with Company’s processing standards, specifications and rules

Contributes to process improvement efforts and initiatives to enhance the customer experience

Leverages technical expertise to explain technical concepts to senior team members

Provides training or explanations to extended team, internal Company teams and potentially customers on Company processing, products and services.

Leads medium-sized projects/initiatives as an individual contributor with knowledge of Company's products/services and implementation standards

May act as vertical lead to provide mentorship and guidance for the more junior colleagues within a particular focus area

Benefits:

For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).



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