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Senior Configuration Management Specialist
2 months ago
Rose International is seeking a highly skilled Senior Configuration Management Analyst to join our team. As a key member of our organization, you will be responsible for configuring production environments, integrating new products into our global implementation framework, and providing technical expertise to internal partners.
Key Responsibilities- Configure production environments to integrate technical knowledge and functional relationships of all systems, products, and services.
- Provide internal partners with technical expertise on implementation plans and release requirements.
- Address and resolve complex or unusual customer inquiries and issues escalated by more junior resources.
- Serve as a subject matter expert on implementation and configuration project activities and provide technical guidance to assist with troubleshooting efforts.
- Interpret and translate customer requests into parameter values across Company internal systems to ensure compliance with Company's processing standards, specifications, and rules.
- Contribute to process improvement efforts and initiatives to enhance the customer experience.
- Lead medium-sized projects/initiatives as an individual contributor with knowledge of Company's products/services and implementation standards.
- Extensive experience configuring production environments.
- Successful track record contributing subject matter expertise to influence configuration project activities.
- Established ability to resolve complex or unusual customer configuration inquiries.
- Experience communicating technical concepts to senior team members.
- Able to run Oracle DML scripts.
- Familiar with Linux server.
- Competent reading technical documents.
- Read/understand basic C#, Java, Python, PHP (basic level of any, there is not programming).
Rose International offers a competitive compensation package, including a minimum hourly rate of $58.00 and a maximum hourly rate of $62.00. We are an Equal Opportunity Employer and welcome applications from qualified candidates.
