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Sr Configuration Management Analyst
2 months ago
Need USC/GC on W2
Job Title: Senior Configuration Management Analyst
Location: O’Fallon, MO (Hybrid)
Duration: 12 Months
Position Type: Contract on W2
Overview
• Responsible for customized production configurations for existing and new customers.
• Accountable for integrating new products into the global implementation framework.
• Provides internal partners with technical expertise on implementation plans and release requirements.
• Configures production environments to integrate technical knowledge and functional relationships of all systems, products and services.
• Addresses and resolves complex or unusual customer inquiries and issues escalated by more junior resources.
• Serves as a subject matter expert on implementation and configuration project activities and provides technical guidance to assist with troubleshooting efforts.
• Interprets and translates customer requests into parameter values across Client internal systems to ensure compliance with Client’s processing standards, specifications and rules.
• Contributes to process improvement efforts and initiatives to enhance the customer experience
• Leverages technical expertise to explain technical concepts to senior team members.
• Provides training or explanations to extended team, internal teams and potentially customers on processing, products and services.
• Leads medium-sized projects/initiatives as an individual contributor with knowledge of products/services and implementation standards.
• May act as vertical lead to provide mentorship and guidance for the more junior colleagues within a particular focus area.
All About You
• Extensive experience configuring production environments.
• Successful track record contributing subject matter expertise to influence configuration project activities.
• Established ability resolve complex or unusual customer configuration inquiries.
• Experience communicating technical concepts to senior team members".
Required Technical Skills
Able to run Oracle DML scripts
Familiar with Linux server
Competent reading technical documents (read the doc, know where a value comes form/needs to go to complete their work).
Desired/Nice to have skills
Able to read/understand basic C#, java, python, php (basic level of any, there is not programming).
