Information Technology Service Management UNIX Consultant
1 month ago
JOB TITLE: IT Service Management Analyst, Unix/Linux Support
LENGTH: 6+ months – several years
RATE: $50-54/hr W2
LOCATION: Mainly Remote but based in Atlanta (some onsite meetings)
JOB SUMMARY:
This position is responsible for organizing and managing the day to day work for the Linux OS team, including, but not limited to monitoring work queues and assigning incidents and work requests; approving change requests; assigning resources to projects; managing OS patching process, schedule, and communication to customers; managing and updating team SharePoint Site; primary (day time) business hours contact for the team; life-cycle management/support renewals for Dell Servers and Red Hat subscriptions; managing and providing evidence for internal and external audits; Linux home directory creation and Security Webware (AD) group creation; disabling Unix access where appropriate; and other required activities to support the Unix/Linux analysts to ensure the team meets team and organization goals, such as generating reports from different systems as needed.
JOB REQUIREMENTS:
- Hands-on experience working with Red Hat Linux OS 7, 8 & 9 to complete routine and basic sysadmin tasks, such as: running scripts; user account and group creation and maintenance; password management; filesystem creation; basic troubleshooting (top, vmstat, nslookup, ping, etc.)
- Working knowledge of Active Directory, authentication mechanisms (LDAP/Kerberos, SSSD), SUDO, NFS, Samba, DNS & DHCP
- Experience starting and stopping services on Red Hat Linux servers
- Experience using Red Hat Satellite, Red Hat Ansible and VMWare vCenter preferred
- Proficient with Microsoft Excel, including VLOOKUP and PivotTables
- Experience working with other technical teams, including DBAs and application support teams, understanding the technical needs of each
- Familiarity of other technologies and the ability to communicate with technical analysts and customers to determine issues and needs
- Experience and knowledge utilizing IT incident and change management tools such as Remedy
- Ability to effectively organize tasks, manage multiple priorities/details, meet schedules, and deliver on customer commitments
- Must be highly organized to succeed in this position
- Must have the ability to pay extreme attention to detail and analyze information from multiple sources to determine best course of action
- Ability to effectively organize tasks, manage multiple priorities/details, meet schedules, and deliver on customer commitments
- High level of demonstrated self-initiative and self-learning
- Ability to communicate, work with, and influence others, including all levels of management, vendors, other internal groups and external groups
- Ability to build relationships and work in a team atmosphere as well as work independently, prioritizing major tasks by overall impact to the company, team, or project
- Ability to provide and accept feedback
- Strong analytical and troubleshooting skills, with the ability to think outside the “box”
- Understanding of rules and regulations that govern the use of technology, such as NERC CIP, Sarbanes-Oxley and internal policies
- Professional oral and written communication skills
- Understanding of how activities impact functional budget
MAJOR JOB RESPONSIBILITIES:
- Ensure installation and maintenance of Linux servers and operating systems follow company standards, meet project timelines, follow documented processes and change procedures, and meet customer expectations.
- Responsible for assigning all Unix/Linux incidents and APART Work Requests, including making sure each is worked and resolved within established SLAs
- Ensure all Unix/Linux change requests meet documented Change Control criteria
- Provide support to Unix/Linux admins, customers, and other areas both within and outside of IT (including understanding processes of other teams to help guide customers to the right place for requests/issues)
- Provide life-cycle management for servers and system software
- Process Unix/Linux User Group Requests
- Ensure Unix/Linux inventory is accurate and up to date, including proper accounting information for billing.
- Work routine incidents on behalf of the technical analysts, including server retirements, home directory creation, heartbeat failures, filesystem space issues, etc.
- Work with Internal and External Auditors to complete audit evidence gathering and answer questions or coordinate appropriate team members/manager to answer questions
- Routine data collection and reporting from several systems including APART, Remedy and Satellite
- Fully participate in departmental initiatives and technology projects
- Communicate progress, problems, and best practices to management, team leads, and team members.
EDUCATION/EXPERIENCE
- BS/BA in Computer Science or MIS is preferred; ten (10+) years of relevant and broad technical experience/background is an acceptable substitute.
- Prior experience as a customer liaison or team leader for a technical operational team is preferred
The compensation range for this position is $50 to $54/hr W2
(dependent on factors including but not limited to client requirements, experience, statutory considerations, and location).
*Note: Disclosure as required by the Equal Pay for Equal Work Act (CO), NYC Pay Transparency Law, and sb5761 (WA)
Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.
For immediate consideration, please forward your resume to dwicks@synergishr.com
If you require assistance or an accommodation in the application or employment process, please contact us at dwicks@synergishr.com.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at ww.synergishr.com.
-
Atlanta, Georgia, United States Synergis Full timeJob Summary:This position is responsible for organizing and managing the day-to-day work for the Linux OS team, including monitoring work queues and assigning incidents and work requests, approving change requests, assigning resources to projects, managing OS patching process, schedule, and communication to customers, managing and updating team SharePoint...
-
atlanta, United States Synergis Full timeJOB TITLE: IT Service Management Analyst, Unix/Linux Support LENGTH: 6+ months – several yearsRATE: $50-54/hr W2LOCATION: Mainly Remote but based in Atlanta (some onsite meetings) JOB SUMMARY: This position is responsible for organizing and managing the day to day work for the Linux OS team, including, but not limited to monitoring work queues and...
-
atlanta, United States Synergis Full timeJOB TITLE: IT Service Management Analyst, Unix/Linux Support LENGTH: 6+ months – several yearsRATE: $50-54/hr W2LOCATION: Mainly Remote but based in Atlanta (some onsite meetings) JOB SUMMARY: This position is responsible for organizing and managing the day to day work for the Linux OS team, including, but not limited to monitoring work queues and...
-
Atlanta, GA, United States Synergis Full timeJOB TITLE: IT Service Management Analyst, Unix/Linux SupportLENGTH: 6+ months – several yearsRATE: $50-54/hr W2LOCATION: Mainly Remote but based in Atlanta (some onsite meetings)JOB SUMMARY: This position is responsible for organizing and managing the day to day work for the Linux OS team, including, but not limited to monitoring work queues and assigning...
-
Atlanta, GA, United States Synergis Full timeJOB TITLE: IT Service Management Analyst, Unix/Linux Support LENGTH: 6+ months – several yearsRATE: $50-54/hr W2LOCATION: Mainly Remote but based in Atlanta (some onsite meetings) JOB SUMMARY: This position is responsible for organizing and managing the day to day work for the Linux OS team, including, but not limited to monitoring work queues and...
-
Unix Consultant IT Service Management
4 weeks ago
Atlanta, Georgia, United States Synergis Full timeJob Title: Unix Consultant IT Service ManagementJob Summary:This position is responsible for organizing and managing the day-to-day work for the Linux OS team, including monitoring work queues and assigning incidents and work requests, approving change requests, assigning resources to projects, managing OS patching process, schedule, and communication to...
-
UNIX Support Engineer
4 weeks ago
Atlanta, Georgia, United States Regions Bank Full timeJob Title: UNIX Support EngineerJob Summary:We are seeking a highly skilled UNIX Support Engineer to join our team at Regions Bank. As a UNIX Support Engineer, you will be responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements.Key...
-
Linux/Unix Systems Administrator
4 weeks ago
Atlanta, Georgia, United States Loginsoft Full timeJob SummaryThe Linux/Unix Systems Administrator will be responsible for the facilitation of detection, triage, correction, escalation, and documentation of major and critical events. This role will also ensure that Service Level Targets are met when managing incidents and service requests, trending recurring events and incidents to initiate problem...
-
Director of Information Technology
3 weeks ago
Atlanta, United States Atlanta Legal Aid Society Full timeAtlanta Legal Aid Society (“Legal Aid”) seeks a Director of Information Technology. Founded in 1924, our non-profit law firm represents low-income people in a variety of civil legal matters including family, housing, consumer, public benefits, education and health law in a five-county service area (Clayton, Cobb, DeKalb, Fulton, and Gwinnett Counties)....
-
Director of Information Technology
3 weeks ago
Atlanta, United States Atlanta Legal Aid Society Full timeAtlanta Legal Aid Society (“Legal Aid”) seeks a Director of Information Technology. Founded in 1924, our non-profit law firm represents low-income people in a variety of civil legal matters including family, housing, consumer, public benefits, education and health law in a five-county service area (Clayton, Cobb, DeKalb, Fulton, and Gwinnett Counties)....
-
Director of Information Technology
2 weeks ago
Atlanta, United States Atlanta Legal Aid Society Full timeAtlanta Legal Aid Society (Legal Aid) seeks a Director of Information Technology. Founded in 1924, our non-profit law firm represents low-income people in a variety of civil legal matters including family, housing, consumer, public benefits, education and health law in a five-county service area (Clayton, Cobb, DeKalb, Fulton, and Gwinnett Counties). Our...
-
Director of Information Technology
1 month ago
Atlanta, United States Atlanta Legal Aid Society Full time $105,000Atlanta Legal Aid Society (“Legal Aid”) seeks a Director of Information Technology. Founded in 1924, our non-profit law firm represents low-income people in a variety of civil legal matters including family, housing, consumer, public benefits, education and health law in a five-county service area (Clayton, Cobb, DeKalb, Fulton, and Gwinnett Counties)....
-
Information Technology Manager
1 month ago
Atlanta, Georgia, United States Emory HealthcareEmory University Full timeJob Summary:Emory University seeks a highly skilled Information Technology Manager to oversee and manage IT operations in a specific area. The ideal candidate will have a strong background in project management, lead or supervisory experience, and a bachelor's degree in a related field.Key Responsibilities:Manage and supervise staff and operations in an IT...
-
Technology Transformation Senior Consultant
1 month ago
atlanta, United States The Hackett Group Inc. Full timeThe Hackett Group (NASDAQ: HCKT) is an intellectual property-based strategic consultancy and leading enterprise benchmarking firm to global companies, offering digital transformation including implementation of leading enterprise cloud applications, workflow automation and analytics that enable digital world class performance. Hackett’s Strategy & Business...
-
Technology Transformation Senior Consultant
1 month ago
atlanta, United States The Hackett Group Inc. Full timeThe Hackett Group (NASDAQ: HCKT) is an intellectual property-based strategic consultancy and leading enterprise benchmarking firm to global companies, offering digital transformation including implementation of leading enterprise cloud applications, workflow automation and analytics that enable digital world class performance. Hackett’s Strategy & Business...
-
Technology Transformation Senior Consultant
2 months ago
Atlanta, United States The Hackett Group Inc. Full timeThe Hackett Group (NASDAQ: HCKT) is an intellectual property-based strategic consultancy and leading enterprise benchmarking firm to global companies, offering digital transformation including implementation of leading enterprise cloud applications, workflow automation and analytics that enable digital world class performance. Hackett’s Strategy & Business...
-
Information Technology Operations Manager
4 weeks ago
Atlanta, Georgia, United States Emory HealthcareEmory University Full timeWe are seeking a highly skilled Information Technology Operations Manager to join our team at Emory University. This role will be responsible for managing and supervising staff and operations in an Information Technology (IT) area.The successful candidate will advise management on issues within a specific IT area to ensure compliance and uniform systems...
-
Information Technology
1 day ago
Atlanta, United States ACL Digital Full timeThis role is responsible for overseeing the business operations functions of the City of Atlanta's information technology (IT) department. Duties at this level include but are not limited to assisting the department's Chief of Staff and leadership with planning and executing professional tasks in the areas of strategic IT workforce planning, operational...
-
SAS Consultant
1 month ago
Atlanta, United States Collabera Full timeDescription Home Search Jobs Job Description SAS Consultant Contract: Atlanta, Georgia, US Salary: $60.00 Per Hour Job Code: 354999 End Date: 2024-11-15 Days Left: 29 days, 3 hours left Apply Title: SAS Consultant Location: Atlanta, GA - 30303 Duration: 06-12 months (with possible extension Experience with: SAS Tools (SAS EG, SAS UNIX, SAS Macro...
-
SAS Consultant
1 week ago
Atlanta, United States Collabera Full timeDescription Home Search Jobs Job Description SAS Consultant Contract: Atlanta, Georgia, US Salary: $60.00 Per Hour Job Code: 354999 End Date: 2024-11-15 Days Left: 2 hours left Apply Title: SAS Consultant Location: Atlanta, GA - 30303 Duration: 06-12 months (with possible extension Experience with: SAS Tools (SAS EG, SAS UNIX, SAS Macro development)...
