Payment Specialist

Found in: Appcast US C2 - 2 weeks ago


Dublin, United States HJW Executive Search LLC Full time

My firm is working with a growing financial organization who is looking for a Payment Operations Specialist will have a deep working knowledge of credit and debit card services, payment card network rules relating to chargebacks, and familiarity with Regulation E and best practices

What you will be doing:

  • Conduct analysis and process dispute claims in accordance with network operating rules and federal regulations.
  • Serve as subject matter expert for the chargeback OR ACH lifecycle
  • Interact with our Merchants and Partners for possible fraudulent activity.
  • Analyze disputed transactions to determine the appropriate response and documentation requirements.
  • Educate clientele and team members on processing guidelines and security measures.
  • Ensure chargeback information and documentation are sent to the card brands without error.

Experience and Requirements:

  • Merchant and/or payment experience in the financial, ISO or agent environment.
  • Regulation E

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