Director of Customer Service

3 weeks ago


City of Industry, United States Hoxton Circle Full time

In search of a Director of Customer Service for a luxury wholesale company. The ideal candidate will have experience creating a top notch customer service experience program, training, executing and tracking the program. The role with oversee customer service and also work very closely with sales, marketing and claims.


Role: Director of Customer Service

Salary:$170-$180k + discretionary bonus

Location: City of Industry, CA 91745


Must Haves:

  • College degree in related field and at least 5 years experience in wholesale/retail environment
  • Experience in cross functional excellence; working with sales, marketing, claims
  • Experience creating, implementing and tracking a customer service experience


Responsibilities

· Create and implement customer service program

· Develop training program and manage productivity

· Work with marketing to gather customer feedback

· At least five years of management experience in a wholesale/retail environment is required.


Hoxton Circle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.



  • City of Industry, United States Hoxton Circle Full time

    In search of a Director of Customer Service for a luxury wholesale company. The ideal candidate will have experience creating a top notch customer service experience program, training, executing and tracking the program. The role with oversee customer service and also work very closely with sales, marketing and claims.Role: Director of Customer...


  • City of Industry, United States Eulogia Warehouse Service Inc Full time

    Job DescriptionJob DescriptionAbout Us: Eulogia Warehouse Service Inc is a dynamic and rapidly expanding 3PL warehouse specializing in fashion apparel. We pride ourselves on providing exceptional logistics solutions tailored to the needs of our clients. As we continue to expand, we are seeking a motivated and detail-oriented individual to join our team as a...


  • City of Industry, United States VORTEX INDUSTRIES, LLC. Full time

    Job DescriptionJob DescriptionDescription:Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door installation & repair company, is seeking a dedicated and customer-focused individual to join our team as Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for...


  • City of Industry, United States Newegg Full time

    Answers incoming customer calls over the phone and/or via email and social media regarding billing issues, product problems, service questions, and general client concerns. Responsible for maintaining a high level of professionalism with clients and Customer Service, Customer Service Representative, Representative, Operations, Retail, Skills


  • City of Industry, United States Ardmore Home Design Full time

    Job DescriptionJob DescriptionAbout the CompanyArdmore Home Design (AHD), founded in 2008, is a privately-owned, fast-paced, entrepreneurial company where we value people with strong skills to make our products and processes better every day. We design, sell and distribute luxury home décor to interior designers as well as boutique/luxury retailers...


  • City of Industry, United States BTI Full time

    Job DescriptionJob DescriptionCustomer Service AssociateWe are looking for a customer service associate to join our team! In this role, you will be the primary point of contact for our customers, handling phone inquiries, processing orders, and resolving any issues that may arise.Responsibilities:Answer customer phone calls regarding orders, products, and...


  • City of Industry, United States CEMCO, LLC Full time

    Job DescriptionJob DescriptionSUMMARYProvide support to internal and outside sales of company products in an efficient and courteous manner, ensuring proper recording and processing of sales, focusing on special accounts and delivering a more sophisticated level of customer service.ESSENTIAL DUTIES AND RESPONSIBILITIESTo perform this job successfully, an...

  • Customer Service Lead

    3 weeks ago


    City of Industry, United States EFP Staffing Full time

    Job DescriptionJob DescriptionBig food company looking for a customer service lead.  Must have lead experience, computer literate and able to multitask under pressure. Monday to Friday 8am to 5pm or 7am to 4pmCompany DescriptionGreat work environment.Company DescriptionGreat work environment.


  • City of Industry, United States iBUYPOWER Full time

    Job DescriptionJob DescriptionDescription iBUYPOWER is looking for a Customer Service Assistant to join our ASD Team. They are responsible for supporting the Customer Service and Technical Support staff with various requests and needs, such as locating and retrieving orders for the staff to process cancellations or make changes, updating logs, transferring...


  • City of Industry, United States iBUYPOWER Full time

    Job DescriptionJob DescriptionDescription iBUYPOWER is looking for a Customer Service Assistant to join our ASD Team. They are responsible for supporting the Customer Service and Technical Support staff with various requests and needs, such as locating and retrieving orders for the staff to process cancellations or make changes, updating logs, transferring...


  • City of Industry, United States NFI Full time

    NFI - 14505 PROCTOR AVE [Customer Service Representative] As a Distribution Customer Service Representative at NFI, you'll: Carry out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints; Process and input all customer orders; Produce all related paperwork and necessary information required...


  • City of Industry, United States BLISS Car Wash Full time $16 - $18

    BLISS Car WashCustomer Service Representative - $500 Sign on BonusBase $16.00 - $18.00 hourly base pay, plus commission and incentives.Benefits:$500 Sign on Bonus.Hourly plus commission and incentives.Flexible working hours.Medical, Dental, Vision, Critical Illness & Accident Insurance Plans.401k with Employer Matching.FREE weekly car washes.We offer the...


  • City of Industry, United States BLISS Car Wash Full time $16 - $18

    BLISS Car Wash:Customer Service Representative - $500 Sign on BonusBase $16.00 - $18.00 hourly base pay, plus commission and incentives.Benefits:$500 Sign-on Bonus.Hourly plus commission and incentives.Flexible working hours.Medical, Dental, Vision, Critical Illness & Accident Insurance Plans.401k with Employer Matching.FREE weekly car washes.We offer the...


  • City of Industry, United States BLISS Car Wash Full time $16 - $18

    BLISS Car Wash:Customer Service Representative - $500 Sign on BonusBase $16.00 - $18.00 hourly base pay, plus commission and incentives.Benefits:$500 Sign-on Bonus.Hourly plus commission and incentives.Flexible working hours.Medical, Dental, Vision, Critical Illness & Accident Insurance Plans.401k with Employer Matching.FREE weekly car washes.We offer the...


  • City of Industry, United States Snak King Corp Full time

    Job DescriptionJob DescriptionPosition:          Director of EngineeringReports To:     Chief Operating OfficeLocation:         City of Industry, CASnak-King, LLC is a leading manufacturer of sweet and salty snacks, dedicated to creating delicious, innovative, and high-quality snack products.  With a rich history spanning over three...


  • City of Industry, United States Snak King Corp Full time

    Job DescriptionJob DescriptionPosition:          Director of EngineeringReports To:     Chief Operating OfficeLocation:         City of Industry, CASnak-King, LLC is a leading manufacturer of sweet and salty snacks, dedicated to creating delicious, innovative, and high-quality snack products.  With a rich history spanning over three...


  • City of Industry, United States iBUYPOWER Full time

    Job DescriptionJob DescriptionDescriptioniBUYPOWER is an exciting and innovative company specializing in high-end custom-built personal computers for all markets, including the gaming industry, retail brick-and-mortar and e-commerce, business-to-business, educational, and government sectors. The Technical Customer Service agent will provide professional PC...


  • City of Industry, United States iBUYPOWER Full time

    Job DescriptionJob DescriptionDescriptioniBUYPOWER is an exciting and innovative company specializing in high-end custom-built personal computers for all markets, including the gaming industry, retail brick-and-mortar and e-commerce, business-to-business, educational, and government sectors. The Technical Customer Service agent will provide professional PC...

  • Service Advisor

    2 weeks ago


    City of Industry, United States Maserati of Puente Hills Full time

    The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.  Service Advisor Compensation and Benefits: Competitive Pay Flexible Working Hours Health Insurance PTO & Sick Leave 401(K) Service...

  • Service Advisor

    3 days ago


    City of Industry, United States Maserati of Puente Hills Full time

    The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.  Service Advisor Compensation and Benefits: Competitive Pay Flexible Working Hours Health Insurance PTO & Sick Leave 401(K) Service...