Customer Service Assistant

1 week ago


City of Industry, United States iBUYPOWER Full time
Job DescriptionJob DescriptionDescription iBUYPOWER is looking for a Customer Service Assistant to join our ASD Team. They are responsible for supporting the Customer Service and Technical Support staff with various requests and needs, such as locating and retrieving orders for the staff to process cancellations or make changes, updating logs, transferring paperwork and orders to various departments. The candidate should be detail-oriented, organized, hard-working, have willingness to learn, have good communication skills, and self-motivated to provide effective support in a fast pace environment.
Key Responsibilities
  • Provide administrative support to the company via CSS, Tech, and other departments as necessary
  • Communicate information clearly to department representatives when it comes to issues with sales orders/RMAs
  • Process sales orders, order cancellations, and RMAs for the CSS and Tech departments
  • Monitor and update CSS department logs to keep the department informed
  • Retrieve orders from the warehouse for processing of order changes and cancellations
  • Update data for reports in support of the company
  • Data entry of orders, performance metrics, and tracking records
  • Aid departments in creating a training timeline/program to ensure smooth transition for new employees
  • File and follow-up on shipping claims for shipped products
  • Maintain inventory control/transfers for repair parts and assist in quarterly inventory counts, as assigned
  • Other administrative duties as necessary

Qualifications
  • Good administrative and office skills
  • Good interpersonal and verbal and written communication skills
  • Must have demonstrated problem solving and organizational skills
  • Ability to manage multiple tasks in a fast-paced, deadline-driven environment
  • Ability to work independently with limited supervision
  • Ability to work overtime as needed
  • Proficient in Microsoft Office and Google Drive
  • Warehouse and office experience is a plus
  • Experience with shipping via FedEx, UPS, USPS, and Freight carriers a plus
  • Willingness and ability to work remotely, as needed
  • Must be a good team player with a positive attitude and a willingness to learn

Benefits
  • Medical, Dental, Vision Insurance
  • PCP & Specialist Office Visit Reimbursements
  • Basic Life Insurance
  • PTO & Sick Leave Days
  • Paid Holidays
  • Day Off to Celebrate Your Birthday
  • 401K & Employer Match


  • City of Industry, United States BTI Full time

    Job DescriptionJob DescriptionCustomer Service AssociateWe are looking for a customer service associate to join our team! In this role, you will be the primary point of contact for our customers, handling phone inquiries, processing orders, and resolving any issues that may arise.Responsibilities:Answer customer phone calls regarding orders, products, and...


  • City of Industry, United States Life Guard Gloves Full time

    Job DescriptionJob DescriptionPosition: Accounts Receivable and Customer Service Hours: Full-timeResponsibilities· Manage accounts receivable, invoices, collections tasks· Assist with customer orders processing, e-mails, customer accounts· Assist with customer service and receive phone calls· Work and communicate with co-workers Qualifications· High...


  • City of Industry, United States Puente Hills Volkswagen Full time

    Job DescriptionJob DescriptionPuente Hills Volkswagen is looking for its next SUPERSTAR!  Is putting the customer first your philosophy? Do you take pride in your work and have a keen ability to connect with your customer? If so, we are interested in talking to you! The ideal candidate to fill this role must have the ability and desire to acquire high...


  • City of Industry, United States Puente Hills Volkswagen Full time

    Job DescriptionJob DescriptionPuente Hills Volkswagen is looking for its next SUPERSTAR!  Is putting the customer first your philosophy? Do you take pride in your work and have a keen ability to connect with your customer? If so, we are interested in talking to you! The ideal candidate to fill this role must have the ability and desire to acquire high...

  • Service Porters

    1 week ago


    City of Industry, United States Puente Hills Hyundai Full time

    Job DescriptionJob DescriptionWe are currently looking for a service writer to join our teamSERVICE WRITERRESPONSIBILITIESMaintain Customer Service Index (CSI) rating as set by dealership service managerResponsible for the entire customer service experience from the service drive until vehicle is turned back over to the customerSchedule appointments and...


  • Industry, United States TomaxUSA Full time

    **Responsibilities** - Learn and master all the technical specifications of the company's products - Field customer calls and provide information regarding inventory, production time, product specs, and shipping - Accurately input orders and samples requests into the system - Resolve any issues customers may have with shipping or products - Assist at...


  • City of Industry, United States Puente Hills Hyundai Full time

    Job DescriptionJob DescriptionLooking for an experienced writer/advisor to join our team. The position is full-time with benefits including medical/dental/401kRESPONSIBILITIESMaintain Customer Service Index (CSI) rating as set by dealership service managerResponsible for the entire customer service experience from the service drive until vehicle is turned...


  • City of Industry, United States Cathay Bank - Cathay General Bancorp Full time

    Answers and directs incoming telephone calls related to account services, online banking, mobile banking, and telephone banking. Supports customer inquiries via other channels including live chat and email. Responsible for telephone banking and onlin Client Service, Specialist, Customer Service, Banking, Retail

  • Sales Assistant

    Found in: Appcast Linkedin GBL C2 - 3 weeks ago


    City of Industry, United States GIGABYTE USA Full time

    Our growing company is searching for a Sales Assistant under our components department who can offer reliable support to the Sales team and help improve efficiency as sales volume increases. The sales assistant will be responsible for maintaining regular contact with customers and ensuring that all orders/return documents are...

  • Sales Assistant

    2 weeks ago


    City of Industry, United States GIGABYTE USA Full time

    Our growing company is searching for a Sales Assistant under our components department who can offer reliable support to the Sales team and help improve efficiency as sales volume increases. The sales assistant will be responsible for maintaining regular contact with customers and ensuring that all orders/return documents are...


  • David City, United States The Reserves Network Inc Full time

    Job DescriptionJob DescriptionCustomer Service AssistantDirect HireMonday – Friday 8am – 5pm Starting pay $19 an hourYour New Organization:When you step into the role of customer service assistant, you unlock endless possibilities for yourself, our clients, and the community they serve. Your previous office experience will strengthen this fast-paced...


  • David City, United States The Reserves Network Inc Full time

    Job DescriptionJob DescriptionYour New Organization:When you step into the role of the customer service assistant, you unlock endless possibilities for yourself, our client, and the community they serve. Your previous office experience will strengthen this fast-paced environment. Our client, who specializes in farm equipment has been serving ranchers in...


  • City of Industry, United States Puente HIlls Chrysler Dodge Jeep Ram Full time

    Job DescriptionJob DescriptionWe are seeking a Service Manager/ Shop Foreman to join our team! You will be responsible for overseeing and coordinating the activities of the Service Technicians.Responsibilities:Adjust daily schedule for shift personnel to ensure optimal efficiencyTrain and evaluate employeesTrack monthly results and trends for business...

  • ASSISTANT MERCHANT

    Found in: beBee S US - 2 weeks ago


    City of Industry, United States Solomon Page Fashion & Beauty Full time

    Our client, an apparel brand based in City of Industry, CA, is looking for an Assistant Merchant to join their team for a 2 month contract! This role will work a hybrid schedule. Responsibilities: Supports department objectives to achieve financial sales and margin targets seasonally Assists Merchant in performing market analysis; participates in...

  • Service-Lot Porter

    1 week ago


    City of Industry, United States Puente Hills Hyundai Full time

    Job DescriptionJob DescriptionService Lot PorterJOB DUTIES :Maintaining the standard and quality of service of the organization.Comparing serial numbers of incoming cars against invoices.Inspecting cars thoroughly to detect damage and recording description of damages/missing items on delivery receipt.Verifying presence of accessories listed on the invoice,...

  • Assistant Designer

    Found in: Appcast Linkedin GBL C2 - 3 weeks ago


    City of Industry, United States Solomon Page Full time

    Our client, a plus size women's brand based in Los Angeles, is looking for an Assistant Designer to join them for a 1-2 month contract! This role will work onsite 3 days per week and the rest remote.Responsibilities:Complete silhouette sketching and detailed technical sketchesResearch fabrics and trims through shopping, internet, magazines, etcCoordinate...

  • Design Room Assistant

    Found in: Appcast Linkedin GBL C2 - 1 day ago


    City of Industry, United States Solomon Page Full time

    Our client, a plus size women's brand, is looking for a Design Room Assistant to join their team for a 4 month contract! The Design Room Assistant will be focused on data entry and implementing updates. This role is not intended to be a creative one, but you will gain hands-on design experience and insights into various aspects of the business. This position...


  • City of Industry, United States Solomon Page Full time

    Our client, a plus size women's brand, is looking for a Design Room Assistant to join their team for a 4 month contract! The Design Room Assistant will be focused on data entry and implementing updates. This role is not intended to be a creative one, but you will gain hands-on design experience and insights into various aspects of the business. This position...


  • City of Industry, United States Spearmint Rhino Full time

    Level EntryJob Location Spearmint Rhino - City of Industry, CAPosition Type Part TimeJob Shift AnyJob Categories Restaurant - Food ServiceJob DutiesProvide great customer service to our guests!Take orders and serve food & beverages to patrons.Clean tables and service areas.QualificationsPrevious experience in customer service and/or the restaurant or...

  • Service Supervisor

    3 days ago


    Industry, United States Reefer Systems, Inc. Full time

    **About Us**: WE BLEED BLUEAt MCT Companies, we like to say **we bleed blue**. Blue is a dedication and commitment to our co-workers, customers, and our core values. Our core values define who we are. They are the underlying framework for our decisions, interactions, and relationships.We strive for **camaraderie** because we are team players, a **can-do...