Information Technology Field Technician

2 weeks ago


Pearland, United States Workrise Full time

Role: PC Support Specialist


Our Vision: Workrise is where the best workers power the world’s most successful projects. We are united by a common mission: to deliver services and technology that fundamentally change how skilled workers and the businesses they serve get hard work done.


Position Description:

  • Document and ensure network and system architecture best practices are followed.
  • Coordinate with other groups in the company (local operations, corporate, construction I&E, etc.) on projects, support, and standardization.
  • Participate in projects to ensure an on-time completion utilizing in-house staff and vendors when necessary.
  • Assist in supporting iWAN network, security appliances, and field communications equipment.
  • Support the business by solving user-submitted help desk requests.
  • Participate in the network outage rotation.


Requirements:

  • 3-5 years of experience in supporting Microsoft desktop and server environments.
  • 3-5 years of experience with configuration and troubleshooting Cisco networking equipment.
  • Experience with point-to-point and point to multi-point wireless technology
  • Familiar with routing protocols: BGP, OSPF
  • Experience with network security concepts and design.
  • Experience with industrial radio networks/equipment and connecting SCADA hardware (RTU, PLC, etc.)
  • Excellent problem-solving skills.
  • Able to explain and communicate problems and solutions clearly to non-technical users while being a part and working on a remote team
  • Travel required 40%.


Position Details:

-Location: Hastings, TX



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