Front Desk Concierge

2 months ago


BOWLING GREEN, United States Metasys Technologies, Inc. Full time
Front Desk Concierge
2+ Months Temp to hire
Shift Hours- 8-5 M-F


This position will work closely with office administration to ensure we represent the customer s culture to the external world
This position includes, but is not limited to, greeting outside callers/clients, managing conference room scheduling, preparing for key client visits (signage, work-space prep, etc.), and handling client travel arrangements where necessary
This individual would also be charged with assisting with any group company activities - - parties, group functions, department meetings, etc
This position may also include general clerical, reception, copying, mail services, shipping and receiving products and supplies, sorting, distribution handling incoming and outgoing mail
This position reports directly to Site Manager or Assist Site Manager, depending on site personnel configuration
Greet visitors/guests -validate against guest list, provide badge, parking validation as necessary
Serve as company concierge in regards to guests, clients, staff, providing tours of facilities, recommendations for hotels, restaurants, points of interest, etc
Coordinate catering for meetings with support staff and caterers
Maintain and update company phone & speed dial lists
Schedule meeting rooms, ensuring that each conference room has the necessary supplies and set-up prior to meeting times
Assist with audio visual equipment for meetings
Back up clerical support for Executive Assistants
Where/when appropriate, the individual will also be asked to help with other departmental/non- client business activities
Assist in daily management of facilities
Perform other duties as assigned
Creation of proposals in customer systems and well as print production environment
Support Executive Level client facing staff
Vendor procurement and coordination for special projects
Represent the culture of both Ricoh and the customer as required.

Typically Requires: Requires high school diploma or equivalent
Requires 1-3 years of experience in the field or in a related area
Experience working in Headquarters environment preferred
Outstanding organization and coordination skills
Demonstrated customer service skills
Good PC inclusive of Microsoft suite skills
Good problem-solving skills
Ability to use audio visual equipment
Minimum supervision/oversight required.

Quals--
CSP Assigned to this req: Nina Kowalke

Manager Job Description:

Pay Rate: ***/hr
COVID Requirements: None
Background: Fiserv HireRight will be ran in place of vendor ran background/drug screen
Driving: None
Interview Type: Virtual, then second interview in-person

This is a Fiserv HireRight clearance is required
Attestation will be provided after HireRight clearance
We are looking for a candidate that has strong customer service experience and strong communication skills
Candidate must display a professional demeanor and be able to problem solve any challenges guests may have
This employee will greet guests as they arrive to Fiserv and assist security with the check in process for anyone entering the customer's lobby area
They will also work as a liaison with meeting hosts and guests during the check-in process
There will be certain times of the day where the employee may need to stand and engage with onsite employees, guests, and the customer
CW is Expected to adhere to the company standard of lifting 50 lbs
Parking will be provided.

Start date:--
10/7/2024

End_date:--
12/31/2024

Metasys Technologies is an equal opportunity employer
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.
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