Senior Director of Customer Service

Job DescriptionJob DescriptionSenior Director of Customer ServiceHybrid Schedule The Senior Director of Customer Service will have a broad set of responsibilities that will encompass the following:Manage and direct all aspects of call center operations in a manner that builds a strong workplace culture that maximizes both staff and customer satisfaction...

Job DescriptionJob DescriptionLooking to Hire for Counter Service positions in Brooklyn:Job Duties:- Responsible for talking food orders, and serving food over the counter.Requirements:- Must have a minimum of 1 year customer service experience.- Should understand what world class excellence in customer service is.- High School diploma or GED is required.

Our client is a large health plan located in NYC. They are in immediate need of a Director of Customer Service-Lead call center operations overseeing 1 million annual calls.-Drive customer satisfaction and trust, integral to member acquisition and retention.-Establish and maintain performance metrics for optimal service delivery.-Develop staff through...

Our client is a large health plan located in NYC. They are in immediate need of a Director of Customer Service-Lead call center operations overseeing 1 million annual calls.-Drive customer satisfaction and trust, integral to member acquisition and retention.-Establish and maintain performance metrics for optimal service delivery.-Develop staff through...

Senior Director, IT OperationsPOSITION OVERVIEW Reporting to the CIO, the Senior Director, IT Operations is responsible for ensuring the various segments of the IT department are providing the required tech support to client’s business teams in a manner that considers use of efficient processes, optimal deployment of IT staff and external consultants,...

Senior Director, IT OperationsPOSITION OVERVIEW Reporting to the CIO, the Senior Director, IT Operations is responsible for ensuring the various segments of the IT department are providing the required tech support to client’s business teams in a manner that considers use of efficient processes, optimal deployment of IT staff and external consultants,...

Senior Director, IT OperationsPOSITION OVERVIEW Reporting to the CIO, the Senior Director, IT Operations is responsible for ensuring the various segments of the IT department are providing the required tech support to client’s business teams in a manner that considers use of efficient processes, optimal deployment of IT staff and external consultants,...

Receives, responds, and returns inbound phone calls. Screens incoming telephone calls to determine customer needs and to facilitate timely and appropriate services. Makes outbound calls to members for problem resolution and in structured telephone ou Customer Service, Service Assistant, Senior, Customer Care, Assistant, Public Relations, Retail, Healthcare

The Director of Customer Experience (CX) is an innovative, operationally-minded strategic leader, who will be responsible for ensuring a best in class customer service experience for the Glossier community and that the customers voice is represented across our organization. This person will be responsible for developing creative CX strategies and formats and...

MetroPlusHealth provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned...

Overview"Sunrise is the best place that I've ever worked, simply because of the people. We provide quality care in an environment that feels like home. Our focus is doing what’s right for the resident. For me, that’s a big breath of fresh air."- Sunrise Leader  At Sunrise, our Director of Sales & Marketing is responsible for overseeing and supervising...

 : Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 6th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME: Middlesex Country Metro Area Job ID: (phone number removed) JOB OVERVIEW: "Sunrise is the best...

Our client in the non-profit industry is seeking a Senior Director, Geriatrics Program to joint heir team in NYC! The role of the Senior Director, Geriatrics Programs is to oversee the company’s Social Services program that focuses on the senior population. This position directly supervises the manager of the Senior Repair Program and the all other...

Our client in the non-profit industry is seeking a Senior Director, Geriatrics Program to joint heir team in NYC! The role of the Senior Director, Geriatrics Programs is to oversee the company’s Social Services program that focuses on the senior population. This position directly supervises the manager of the Senior Repair Program and the all other...

Our client in the non-profit industry is seeking a Senior Director, Geriatrics Program to joint heir team in NYC! The role of the Senior Director, Geriatrics Programs is to oversee the company’s Social Services program that focuses on the senior population. This position directly supervises the manager of the Senior Repair Program and the all other...

 : Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 6th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME: The Apsley Job ID: (phone number removed) JOB OVERVIEW: "Sunrise is the best place that I've ever...

Overview: Born out of a partnership between Atria Senior Living and Related Companies, Coterie is a new luxury brand that re-imagines what senior living can be. From stunning architecture and thoughtful design to state-of-the-art fitness facilities and curated culinary offerings, every aspect of life at Coterie is meant to support the individual and...

**Senior Associate Customer Service** Link copied to clipboard. The CS Global Escalations team works to repair customer trust and create lasting impressions by delivering a world-class experience focused on resolving our escalated, high priority customer issues. We evaluate real-time customer data and experiences in order to improve capabilities of frontline...

**Empower. Unite. Care.**: **MetroPlusHealth** is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day. **About NYC Health + Hospitals**: MetroPlus**Health**...

Overview: Born out of a partnership between Atria Senior Living and Related Companies, Coterie is a new luxury brand that re-imagines what senior living can be.    From stunning architecture and thoughtful design to state-of-the-art fitness facilities and curated culinary offerings, every aspect of life at Coterie is meant to support the individual and...