Information Technology System Administrator
3 weeks ago
We are searching for a skilled Network/Systems Administrator who is eager to utilize their technical expertise in a corporate environment. The successful candidate will primarily be responsible for resolving incoming level 2 and 3 tickets. The role will require both the maintenance of windows servers and router configuration.
Key Responsibilities:
- Resolve incoming level 2 & 3 tickets in a timely manner.
- Conduct regular maintenance on Windows Servers to ensure optimal performance.
- Configure and manage routers & switches across the network.
- Update and maintain Virtual Local Area Networks (VLAN’s).
- Building and migrating virtual machines to streamline operations.
- Convert physical servers to virtual servers for improved efficiency.
- Troubleshoot software installations, PCs, and VoIP issues.
- Perform reimaging of software as needed.
- Administration of O365 including group policy upkeep.
- Conduct domain testing in Azure.
Qualifications and Skills:
- Prior experience in customer service, ideally in a tech environment.
- Proficient in Windows 10/11 and O365 administration.
- Capability to perform regular support tasks while occasionally working on network servers.
- Able to manage a mix of tasks with 80% of work involving interactions with customers on the floor and 20% focused on patching and configuring switches and servers.
- Understanding VLAN is a must.
We are looking for an individual who is not just technically proficient but also capable of offering exceptional customer service. If you're ready to experience the vibrancy of a challenging yet rewarding tech environment, apply today.
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