Product Specialist

2 days ago


Hingham, United States Creative Cove Inc. Full time

Our Greater Boston area client is looking an Assistant Product Specialist for an immediate full time long term contract; this role meets onsite twice a week, and they're ideally looking for 1+ years experience as a Product Specialist, ideally working with packaging, labeling and shipping.

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About this role:

Ensures overall quality, packaging and spec standards are maintained on assigned areas of responsibility based on merchant expectations and business needs. Ensures all federal safety and labeling regulations are followed. Authorizes pre-production and top of production sample submission and resolves issues through proper channels.

DUTIES AND RESPONSIBILITIES

Responsible for developing a full-implementation of product quality, value and design execution as expected. Identifies quality issues by receiving pre-production and top of production samples from vendors. Establishes a system to request, receive and respond to all product sample inspections in a timely manner.

Establishes and fosters relationships with the vendors through consistent communication. Provides vendors with clear expectations of quality standards and provides insight to impact of quality issues. Proactively prevents quality problems by establishing product expectations before the placement of the buy whenever possible. Ensure that vendors understand that any product placed may be tested for weight, spec, construction, shrinkage, etc. Ensures all federal and safety labeling regulations are followed.

Partners with Marketing Manager to prioritize assigned workload to most effectively drive business. Maintains system to manage on order for assigned areas and track samples received and approval status.

Creates and implements a comprehensive job aids and category best practices that includes all product categories and establishes quality levels. Documents all problem purchases and their subsequent resolutions.

Share expertise and best practices with peers to ensure consistency across Product Specialist team.

Special projects are assigned or directed.

DECISION MAKING

Describes the kinds of decisions made by the incumbent (e.g., hire/fire, technical decisions, markdowns, merchandise pricing/selection). Also, specify what recommendations are referred to the next level of management or others for approval.

· Identifies product quality issues and communicates and resolves issues to the vendor

· Approves spec, packaging, colors, prints, strike offs, and fabric quality against established standards

· Approves pre-production before goods are produced and top of production before shipping to stores

· Resolves issues as they arise in a timely manner to maximize on-time delivery

· Recommends styling and design

· Recommends PS team procedural changes

· Provides divisional perspective on SWOTS / Mix assessment

· Recommends cost reductions, cancellations, or RTV’s of product not meeting expectations

· Partners with MM & Legal on facilitating issues such as product or trademark issues

Minimum job skills required:

· Strong organizational, time management, attention to detail, and follow through skills

· Ability to prioritize based on changing business needs

· Strong communication and relationship building skills

· Works well in a team with the ability to handle multiple projects

· Highly skilled in evaluation of product construction and all technical aspects of production

· PC skills including Excel and Microsoft Word


Key must haves:

· Attention to detail

· Proficient in excel

· Strong problem-solving skills

· Resourceful

· Ability to work independent

· Ability to multitask



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