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Pharmacy Call Center Representative

2 months ago

Irving, United States CornerStone Staffing Full time

CornerStone Staffing is hiring for (20) Pharmacy Customer Service in Irving, TX

An ideal candidate has strong data entry, attention to detail, and can support a phone que.

Work for one of the largest providers of medicines, pharmaceutical supplies and health information technology products (IT) products in the United States. 

Apply Today

Location: Irving, TX (75063)

Pay: $18.50/hr

Schedule: Monday - Friday | 9am – 6pm (must be okay working extended hours during peak season)

Job Description:

  • Responsible for assisting Pharmacists in the safe distribution of medications and the provision of pharmaceutical care

  • Enter and process new prescriptions into the pharmacy computer system where permitted by pharmacy regulation, and only at the direction of the supervising pharmacist after their review of the prescription

  • Process prescription refills to include: refill confirmation when appropriate, review pending refills with the supervising pharmacist, generate refill documentation and process third party claims adjudication

  • Checks all orders for completeness of information

  • Verifies patient information and proper physician authorization

  • Must be able to support Phone calls

  • Checks all orders for insurance approval

  • Ability to read and interpret prescriptions

  • Calculates correct dosage volumes, converting between metric and apothecary equivalents

  • Maintains a neat and clean workstation

  • Accurately process all orders in a timely manner

  • Assist in maintaining the accuracy of software templates

  • Other tasks as assigned by Management

  • Follow all applicable government regulations including HIPAA

Job Requirements/Previous Experience:

  • High school graduate or equivalent

  • Healthcare and/or Pharmacy customer service experience

  • Type 35+ wpm

  • 1+ years of experience in a Data Intake role

  • Lift 40 pounds in case support needed in fulfillment

  • Exhibit sense of urgency and superb multi-tasking skills

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