Production Operations Coordinator

3 weeks ago


Newark, United States Synergy Interactive Full time

KEY RESPONSIBILITIES

  • Support production development pipeline.
  • Track and deliver recording assets and metadata for productions.
  • Act as liaison between external partners, local business team, and the studio. Respond to internal and external inquiries, relay last-minute production information, and trouble-shoot issues.
  • Coordinate with the Content Lifecycle teams to monitor progress and ensure titles release on schedule, and with the proper assets and information.
  • Review in-progress production pipeline consistently for opportunities to optimize the customer experience.
  • Compile and distribute weekly reports to internal stakeholders—track and maintain data integrity in key systems based on items from said reports.
  • Identify and socialize process gaps, drive process improvements, and set system requirements in order to reduce churn and elevate the partner experience.

Basic Qualifications

  • B.A. or equivalent degree preferred.
  • Functional fluency in Outlook, Excel, MS Word and Power Point.
  • Working knowledge of database concepts and best practices.
  • Demonstrate multi-tasking and problem-solving skills in a fast-paced time sensitive environment.
  • Demonstrate ability to communicate and work with a wide variety of people.
  • Demonstrate focused attention to detail.
  • A self-starter with impeccable organizational and analytical skills and an eye for process improvements.



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