Sales Manager

4 weeks ago

Nashville, United States Q2 Management Inc Full time

Position Summary

The Sales Manager is responsible for leading and managing a sales team to achieve sales targets. The Sales Manager accepts ownership of the overall strategy, leadership and performance of the sales organization at Q2 Management. They play a pivotal role in driving business growth and overseeing the expansion of our branches. The Sales Manager will work closely with the executive team and our operations team to shape and scale Q2’s sales organization across all branch locations.


Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:


Business Development Responsibilities:

  • Lead the expansion of branches and identify new market segments for growth
  • Explore and establish new business partnerships to enhance the organization’s market presence
  • Use market insights to adapt sales strategies to achieve organizational goals
  • Advise on operational enhancements to ensure Q2 Management remains on the forefront of providing customers with benchmark services and service delivery
  • Serve as the subject matter expert for expansion branch team members, providing input and direction for business development and other related functions
  • Developing and maintaining a healthy sales pipeline utilizing social media platforms, corporate customers and personally cultivated relationships
  • Leveraging your expert knowledge to “get-in-the-door”; with a strategic selling approach
  • Work with new branches to apply corporate knowledge to their sales territory, focusing in on key accounts that align with Q2 Management’s ideal customer profile and the corporate growth strategy
  • Conduct pipeline reviews with individual reps to ensure all information is captured correctly in the CRM


Sales Management Responsibilities:

  • Own and execute a quarterly training schedule to consistently improve the sales team
  • Mentor and motivate employees in sales systems, service knowledge, teamwork, time management and competitive knowledge to achieve both team and individual goals
  • Ensure the adoption of internal sales systems and processes
  • Provide general sales advice, guidance and mentorship to the sales team
  • Provide first-line of sales management support to the sales team including: Customer issues, questions and support; Sales process and systems; Operational challenges, processes & systems; and Problematic Accounts
  • Lead/assist the branch with in-person/virtual client presentations, including technology demonstrations and proposals as required
  • Ensure the team maintains a focus on day-to-day sales performance through the management of metrics and KPIs
  • Qualifying customer opportunities and providing solutions which impact the customer’s decision-making process
  • Serve as the conduit for information between operations and sales to keep the activities of the sales team aligned with Q2’s goals
  • Assist sales team in managing complex sales cycles
  • Escalate challenges with high profile accounts to the Director of Sales as needed
  • Maintaining customer retention and relationship building efforts
  • Manage the daily execution of expected sales activities


Minimum Qualifications

  • Demonstrable experience managing and leading a sales team
  • Extensive sales experience with expertise in manufacturing sales
  • Strategic forward thinking approach
  • Strong leadership skills
  • Excellent relationship building skills


Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the following functions of this position:

  • Stand, walk and sit; talk or hear, both in person and by telephone
  • Continuous use of a computer and phone
  • Repetitive motion, and motions of the wrists, hands, and/or fingers
  • Viewing a computer consistently, and extensive reading

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