Technical Support Analyst

3 weeks ago


Orlando, United States Revolution Technologies Full time

6 MONTH CONTRACT TO START.........3 POSITIONS AVAILABLE

100% ONSITE IN ORLANDO, FLORIDA.....LOCAL CANDIDATES PREFERRED


Position Summary:

Responsible for supporting all technology hardware and software systems in our enterprise environment. Provide in-person and remote technical support to our customers. Assist in a wide variety of responsibilities including, but not limited to, asset tracking, detailed documentation, installation, configuration, remediation, and troubleshooting of IT resources. Provide top-tier service and support with clear and concise communication and follow through.


Job Responsibilities:

? Installs and configures computer hardware, software, systems, mobile devices, printers, and scanners

? Assists in coordinating audiovisual setups and video conferencing support

? Virtual Meeting Applications knowledge preferred (MS Teams, Zoom, GoTo, etc.)

? Audiovisual Equipment knowledge preferred (Microsoft Teams Rooms certified equipment)

? Monitors and maintains computer systems using company-provided tools, like Active Directory and Microsoft Endpoint Configuration Manager (MECM).

? Identify and diagnose hardware, software, or network-related problems, and identify a plan to resolve, repair, or replace resources, as needed.

? Recommend strategies to increase efficiencies which may include implementing new practices, devices, and/or software.

? Proficiency in Office 365; MS Outlook, MS Excel, MS Word, MS Teams, and Windows 10/11

? Collaborate and assist with other areas of the IT department on projects and initiatives

? Onsite hours of operation are between 7:00 am and 6:00 pm, Monday through Friday

? Participate in after-hours (evening & weekend) on-call rotation

? Travel to remote locations to provide support, as needed

? Perform other duties as assigned

? Ability to lift 50 pounds


Required Skills:

? IT Enterprise experience is preferred

? High school diploma or equivalent; additional certifications or relevant education is a plus.

? Ability to learn new systems and software in a fast-paced environment.

? Strong problem-solving skills, critical and analytical thinking, and the ability to adapt to change.

? Ability to manage multiple priorities and work independently or as part of a team.

? Capacity to perform in high-pressure situations, with strong organizational and time-management skills.


  • Technical Analyst

    3 weeks ago


    Orlando, United States DPR Construction Full time

    DPR is seeking a Technical Analyst. This role works with the team to gather business needs and then translates those business needs into technical specifications documents for internal development teams and software vendors. Technical analysts apply proven communication, analytical, and problem-solving skills to help the business make and implement good...


  • Orlando, United States Signature Aviation plc Full time

    Job Description Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401k match, paid time off, tuition assistance, and limitless opportunities for training and development. We are...


  • Orlando, United States Oracle Full time

    As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and fix for our Electronic...


  • Orlando, United States Oracle Full time

    As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and trouble shooting for our...


  • Orlando, United States Careerbuilder-US Full time

    Software Resources has immediate job opportunities open for Desktop Support Analysts. This is a long term contract in Orlando, FL. **** COMPLETELY CLEAR BACKGROUND CHECK HISTORY & VALID DRIVERS LICENSE REQUIRED. **** We are looking for Desktop Support candidates with Call-Center experience and great customer service. The position starts at Monday-...


  • Orlando, United States Collabera Full time

    Job Title: Technical Support Engineer Location: Orlando, FL Pay Range: $30/hr. - $35/hr. Responsibilities: The Technical Support Engineer will be responsible for managing and resolving challenging issues for client partners and customers. This includes developing subject matter expertise within the technical support department. The engineer is...


  • Orlando, United States Collabera Full time

    Position: Technical Support Engineer - Performance Location: Orlando, FL (Hybrid Role) Duration: 12 months (Possible extension/conversion) Overview: The Performance Support Engineer will be responsible for managing and resolving the most challenging issues for the organization's Technical Support team focusing on Performance and instance...


  • Orlando, United States Russell Tobin Full time

    Position: Technical Support EngineerLocation: RemoteContract: 1 Year (Extension Likely)Pay Rate: $30-$35/HR (DOE)Duties/ Responsibilities: The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for our team's platform. This role combines business and technical expertise with excellent communication and...


  • Orlando, United States Cypress HCM Full time

    Technical Support Engineer – Service ManagementPosition Overview:We are looking for an experienced Support Engineer with a passion for excellence. The Technical Support Engineer will be responsible for managing and resolving challenging issues for our partners and customers. This includes developing subject matter expertise within the technical support...


  • Orlando, United States Cypress HCM Full time

    Technical Support Engineer – Service Management Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV. Position Overview: We are looking for an experienced Support Engineer with a passion for excellence. The Technical Support Engineer will be responsible for managing and resolving challenging...


  • Orlando, United States Cypress HCM Full time

    Technical Support Engineer – Service ManagementPosition Overview:We are looking for an experienced Support Engineer with a passion for excellence. The Technical Support Engineer will be responsible for managing and resolving challenging issues for our partners and customers. This includes developing subject matter expertise within the technical support...


  • Orlando, United States Cypress HCM Full time

    Technical Support Engineer – Service ManagementPosition Overview:We are looking for an experienced Support Engineer with a passion for excellence. The Technical Support Engineer will be responsible for managing and resolving challenging issues for our partners and customers. This includes developing subject matter expertise within the technical support...


  • Orlando, United States Tranzeal Incorporated Full time

    Job Title: Technical Support SpecialistDuration: 12+ MonthsLocation: Orlando, FL - HybridRequired:To be successful in this role, you'll need to have an Associate's degree in Computer Science or a related field, and 3+ years of experience in a technical support roleHighly experienced in their ability to troubleshoot difficult technical issues with ease Strong...


  • Orlando, United States Tranzeal Incorporated Full time

    Job Title: Technical Support SpecialistDuration: 12+ MonthsLocation: Orlando, FL - HybridRequired:To be successful in this role, you'll need to have an Associate's degree in Computer Science or a related field, and 3+ years of experience in a technical support roleHighly experienced in their ability to troubleshoot difficult technical issues with ease Strong...


  • Orlando, United States Collabera Full time

    Top Technology Client looking for Technical Support Engineer in Orlando, FL Position: Technical Support Engineer Location: Orlando, FL (Hybrid Role) Duration: 12+ months (Contract to Hire) Pay Range: $30-35/hr Key Responsibilities: Will be responsible for managing and resolving challenging issues for partners and customers. Manage and...


  • Orlando, United States Collabera Full time

    Top Technology Client looking for Technical Support Engineer in Orlando, FL Position: Technical Support Engineer Location: Orlando, FL 32826 (Hybrid Role) Duration: 12+ months (Contract to Hire) Pay Range: $30-35/hr Key Responsibilities: Will be responsible for managing and resolving challenging issues for partners and customers. Manage...


  • Orlando, United States Zillion Technologies, Inc. Full time

    USC or GC ONLY/ No third party vendorsOpen for only W2- USC or GCJob Title : Technical Support EngineerLocations:. Orlando, FL (Onsite)Job Description:Java, JavaScript MUST-HAVESQL experience is a MUSTMust-have excellent communication skillsMust have customer support experienceWeb development background - PLUSSkills: Demonstrated fluid ability to...


  • Orlando, United States Zillion Technologies, Inc. Full time

    USC or GC ONLY/ No third party vendorsOpen for only W2- USC or GCJob Title : Technical Support EngineerLocations:. Orlando, FL (Onsite)Job Description:Java, JavaScript MUST-HAVESQL experience is a MUSTMust-have excellent communication skillsMust have customer support experienceWeb development background - PLUSSkills: Demonstrated fluid ability to...


  • Orlando, United States Zillion Technologies, Inc. Full time

    USC or GC ONLY/ No third party vendorsOpen for only W2- USC or GCJob Title : Technical Support EngineerLocations:. Orlando, FL (Onsite)Job Description:Java, JavaScript MUST-HAVESQL experience is a MUSTMust-have excellent communication skillsMust have customer support experienceWeb development background - PLUSSkills: Demonstrated fluid ability to...


  • Orlando, United States Collabera Full time

    Job DescriptionJob DescriptionWe are looking for an experienced Support Engineer with a passion for excellence. The Technical Support Engineer will be responsible for managing and resolving challenging issues for partners and customers. You will be a Subject Matter Expert for multiple applications and mentor other team members.In this role you will debug...