Technical Analyst
4 weeks ago
DPR is seeking a Technical Analyst. This role works with the team to gather business needs and then translates those business needs into technical specifications documents for internal development teams and software vendors. Technical analysts apply proven communication, analytical, and problem-solving skills to help the business make and implement good decisions. Technical analysts are proactive about working with all parts of the business to optimize processes and technologies. A successful candidate will also have the drive to research the capabilities of existing technologies and potential new technologies on behalf of the business.
Responsibilities
· Proactively engage business users spanning multiple business units to articulate systems needs, identify the scope and objectives of the project, and translate business requirements into technical requirements.
· Verify feasibility and impact of business requests based on existing business rules, existing capabilities of technical systems, and data structures.
· Researches feasibility of systems enhancements and/or new systems and the interaction with other systems.
· Identify and communicate technical risks and potential points of failure as early as possible.
· Develop an expert understanding of business financial processes and the cross-module mapping of these to ERP and other applications.
· Create and present the following documents as needed for a given scope or project:
· Detailed technical specifications
· Business-specific system tutorials
· Support documentation and tutorials
· Research and recommend best industry standards and practices where applicable.
· Collaborate with software vendors and external consultants on an as-needed basis.
· Conduct technical system testing on a scope-specific basis as required by a project.
· In partnership with the Application Support team, review new system releases, hotfixes, patches, and updates. Identify bug fixes and new features that are relevant to the business and propose ideas for implementation.
· Attend internal team meetings in person annually. Attend vendor conferences and join vendor training webinars remotely as interested and approved by team lead.
· Attend ad hoc project meetings in person as needed.
· Occasional weekend/after-hours work may be required as part of this position. Any weekend/after hours work to be coordinated in advance with team and per the specific needs of the project.
Position Requirements
Formal Education & Certification
· College diploma or university degree in the field of business administration, computer science, finance, information systems, supply chain management, or related field or equivalent experience.
· Three to five years of business systems analysis work experience.
Knowledge and Experience
· Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development.
· Experience overseeing the design, development, and implementation of software and hardware solutions, systems, or products.
· Ability to create systematic and consistent requirements specifications in both technical and user-friendly language.
· Analytical and statistical skills with the ability to apply them to systems issues and products as required.
· Understanding of application development and software development life cycle concepts.
· Ability to query, analyze, and understand application data via multiple methods, including the user interface, the application programming interface, and application reporting tools.
· Strong Office 365 experience, including Excel, Word, and Visio
· Knowledge of basic PC skills, familiarity with computer technologies, network environments and activities a plus.
· Strong oral and written communication skills
· Strong time management and problem-solving skills
· Detail oriented with the ability to learn quickly and efficiently
· A strong desire to learn and share information with others to make their job easier
· A background in business finance, commercial construction, or supply chain management is desired
Personal Attributes
· Ability to present complex information in simple, understandable ways
· Analytical skills to gather useful information from different sources
· Creativity skills to help develop new solutions to old problems
· Ability to prioritize work by making informed judgments and collaborating with team and leadership
· Able to exercise independent judgment and act on it
· Excellent listening, interpersonal, written, and oral communication skills
· Ability to effectively prioritize and execute tasks while under pressure
· Experience working in a team-oriented, collaborative environment
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