Vice President, Network Operations

2 months ago

Westlake, United States Fidelity TalentSource LLC Full time



Job Description:

The Fidelity Enterprise Infrastructure and Operations (EI&O) Datacenter and Network team is seeking a seasoned technology executive with strong expertise in network operations. This role will be accountable for establishing and executing a network operating model that emphasizes observability, operational procedures via automation, disciplined ITSM practices, and proactive issue mitigation. This leader will work closely with leaders across network engineering functions to support and manage the operational readiness of all changes to Fidelity s global network. In addition to strong technical competency, the role requires the ability to effectively lead in a large-scale enterprise environment with geographically diverse teams, build and leverage partner relationships, and provide innovative thought leadership.

The Expertise You Have and The Skills You Bring

  • 15+ years of experience in enterprise operations and IT networking field

  • Experience operating and supporting large-scale multivendor network environments

  • Experience with network monitoring, troubleshooting and observability

  • Experience with technology lifecycle management, vulnerability management and industry best practices

  • Experience with enterprise IT service management platforms and ITIL

  • Experience with Lean / Agile based technology delivery teams

  • Capable of partnering with and influencing individuals at all organizational levels

  • Experience and knowledge in building strategies and a vision for implementing improvements.

  • Experience supporting cloud-based networking technologies

  • Strong problem solving, critical thinking, and analytical reasoning skills

  • Ability to partner and collaborate with other technical leadership and their teams

  • Strong leadership and communication skills including the ability to influence other teams, build associate development plans, coach and mentor others

  • Ability to lead root cause analysis (RCA) to prevent recurrences and identify potential technology, training or process remediation

The Focus of the Role

Incident Management: Drive best in class incident response and mitigation with tiered support capabilities and automated remediation.

Observability Establish health and performance measurability at all layers of the network with a focus on analytics and predictive capabilities.

Service Introduction Responsible for the operationalization of new capabilities and enhancements across all network products and services.

Written and Verbal Communication - Express complex issues in a clear and concise manner with the ability to foster critical thinking and action

Operations Model Challenge the status quo and lead operating model changes that drive quality, stability and efficiency.
\u00A0

Technologies:

  • IP Networks LAN, WAN, VxLAN, DMVPN, MPLS, SDWAN, Protocols

  • Network Security - firewalls, intrusion prevention & detection, segmentation, NAC

  • Traffic Management - network and application load balancers, GSLB

  • DDI - DNS, DHCP, IPAM

  • Network Proxy Web, Socks, Plug, API/XML gateway

  • Infrastructure Automation Python, Ansible, Netconf, gNMI

  • Network Tools packet analyzers, packet brokers, flow analyzers, configuration management, monitoring and performance management tools





Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients money.

Join Us

At Fidelity, you ll find endless opportunities to build a meaningful career that positively impacts peoples lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don t need a finance background to succeed at Fidelity\u2014we offer a range of opportunities for learning so you can build the career you ve always imagined.

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.

  • Vice President, Network Operations

    2 weeks ago

    Westlake, United States Fidelity TalentSource LLC Full time

    Job Description:The Fidelity Enterprise Infrastructure and Operations (EI&O) Datacenter and Network team is seeking a seasoned technology executive with strong expertise in network operations. This role will be accountable for establishing and executing a network operating model that emphasizes observability, operational procedures via automation,...

  • Vice President, Architecture

    3 months ago

    Westlake, United States Fidelity Investments Full time

    Job Description : The Role Fidelity Workplace Investments (WI) is looking for a Vice President, Architecture to be a key player in moving us forward into our digital future and digital transformation of our business. Workplace Platforms builds some of our key platforms that are used across WI. You will be a critical part of building modern Stock...

  • Vice President, Contracts

    5 days ago

    Westlake, United States Fidelity TalentSource LLC Full time

    Job Description:Vice President of Contracts In this role you will provide counsel within Fidelity s Large/Select market, while managing a team of professionals that negotiate diverse types of service and transactional documents with our employee benefit prospects and clients. You will be a highly visible leader on the Workplace Investing (WI) Contracts Team....

  • Vice President, Architecture

    4 weeks ago

    Westlake, United States Fidelity Investments Full time

    Job Description:Do you embody drive, confidence, genuinely care about people - both customers and associates, are obsessed with technology, decisive, and strategic in the larger scheme of things? We are looking for a driven yet empathetic engineering leader who brings exceptional technology and leadership expertise to help us on our mission to deliver...

  • Vice President, Architecture

    4 weeks ago

    Westlake, United States Fidelity Investments Full time

    Job Description:At Fidelity Enterprise Architecture (FEA), we are seeking an experienced User Experience Architect to drive end-to-end architecture for the Brokerage business domain. In this role, you will work directly with product teams across the retail investing space (brokerage accounts, managed services, banking services, etc.) and the workplace...

  • Vice President, Architecture

    3 weeks ago

    Westlake, United States Fidelity Investments Full time

    Job Description:At Fidelity Enterprise Architecture (FEA), we are seeking an experienced User Experience Architect to drive end-to-end architecture for the Brokerage business domain. In this role, you will work directly with product teams across the retail investing space (brokerage accounts, managed services, banking services, etc.) and the workplace...

  • Vice President, Business Consulting

    2 weeks ago

    Westlake, United States Fidelity TalentSource LLC Full time

    Job Description:The RoleThe team is responsible for delivering business consulting and practice management insights to IWMS clients and prospective clients.We help our wealth management clients grow their businesses, enhance customer experiences, improve operational efficiency, and increase profitability. As a Vice President, you will play a role in...

  • Vice President, Business Consulting

    3 weeks ago

    Westlake, United States Fidelity TalentSource LLC Full time

    Job Description:The Role The team is responsible for delivering business consulting and practice management insights to IWMS clients and prospective clients.We help our wealth management clients grow their businesses, enhance customer experiences, improve operational efficiency, and increase profitability. As a Vice President, you will play a role in...

  • Senior Vice President, Client Strategy Consultant

    4 days ago

    Westlake, Ohio, United States Fidelity Investments Full time

    Job Overview Position Summary As a Senior Vice President, you will be a pivotal member of Fidelity Institutional's Consulting division, taking on a leadership role in providing strategic insights to our most significant and sophisticated clients and prospects. Your focus will encompass all facets of a wealth management operation, including business...

  • Vice President, Architecture

    4 weeks ago

    Westlake, United States Fidelity Investments Full time

    Job Description:The RoleAt Fidelity, our Contact Centers are an essential way for customers and clients to interact with the right Fidelity associate for their financial goals, needs, and questions. As part of its overall cloud and technology transformation, Fidelity's Enterprise Customer Contact Center (EC3) organization is actively working to transform how...

  • Senior Vice President, Client Strategy Consultant

    4 days ago

    Westlake, Ohio, United States Fidelity Investments Full time

    Job Overview Position Summary As a Senior Vice President, you will take a pivotal role within Fidelity Institutional's (FI) Consulting division, leading efforts to provide valuable insights to our most significant and sophisticated clients and prospects. Your focus will encompass all facets of a wealth management enterprise, including business...

  • Senior Vice President, Client Strategy Consultant

    4 days ago

    Westlake, Ohio, United States Fidelity Investments Full time

    Job Overview Position Summary As a Senior Vice President, you will take a pivotal role within Fidelity Institutional's Consulting division, leading efforts to provide strategic insights to our most prominent and sophisticated clients and prospects. Your focus will encompass all facets of a wealth management enterprise, including business strategy,...

  • Vice President, Architecture

    1 month ago

    Westlake, United States Fidelity TalentSource LLC Full time

    Job Description:Do you embody drive, confidence, genuinely care about people - both customers and associates, are obsessed with technology, decisive, and strategic in the larger scheme of things?\u00A0\u00A0We are looking for a driven yet empathetic engineering leader who brings exceptional technology and leadership expertise to help us on our mission to...

  • Executive Director/Vice President, Head of Regulatory Affairs

    1 month ago

    Westlake Village, United States MannKind Full time

    At MannKind our employees are our number one asset, and we continue to be a tight-knit community where each of us has a critical role in our success. Committed to diversity, at MannKind we depend on a rich blend of ideas, backgrounds, and working styles in our quest to change the world for the better. Position Summary: MannKind Corporation is currently...

  • Executive Director/Vice President, Head of Regulatory Affairs

    1 month ago

    Westlake Village, California, United States MannKind Full time

    At MannKind our employees are our number one asset, and we continue to be a tight-knit community where each of us has a critical role in our success. Committed to diversity, at MannKind we depend on a rich blend of ideas, backgrounds, and working styles in our quest to change the world for the better.Position Summary:MannKind Corporation is currently seeking...

  • Senior Vice President of Solutions Architecture

    1 week ago

    Westlake, Ohio, United States Fidelity TalentSource LLC Full time

    Position Overview:Are you a strategic thinker with a passion for technology and a genuine concern for both clients and team members? We are in search of a dynamic and compassionate engineering executive who possesses outstanding technical and leadership skills to support our mission of delivering scalable solutions and modernizing our platforms.Leadership in...

  • Principal Network Engineer

    5 days ago

    Westlake, United States Fidelity TalentSource LLC Full time

    Job Description:The Network Core and Site Engineering (NCSE) team is responsible for the architecture, engineering, deployment, and support of the Fidelity network across the globe under a two squad model. Campus LAN/WAN squad supporting U.S. regional campuses and Investor centers, international campuses and WAN backbone and Data Center squad supporting Data...

  • Principal Network Engineer

    2 weeks ago

    Westlake, United States Fidelity TalentSource LLC Full time

    Job Description:The Network Core and Site Engineering (NCSE) team is responsible for the architecture, engineering, deployment, and support of the Fidelity network across the globe under a two squad model. Campus LAN/WAN squad supporting U.S. regional campuses and Investor centers, international campuses and WAN backbone and Data Center squad supporting Data...

  • Principal Network Engineer

    1 day ago

    westlake, United States Fidelity Investments Full time

    Job Description:The Network Core and Site Engineering (NCSE) team is responsible for the architecture, engineering, deployment, and support of the Fidelity network across the globe under a two squad model. Campus LAN/WAN squad supporting U.S. regional campuses and Investor centers, international campuses and WAN backbone and Data Center squad supporting Data...

  • Principal Network Engineer

    2 weeks ago

    Westlake, United States Fidelity Investments Full time

    Job Description:The Network Core and Site Engineering (NCSE) team is responsible for the architecture, engineering, deployment, and support of the Fidelity network across the globe under a two squad model. Campus LAN/WAN squad supporting U.S. regional campuses and Investor centers, international campuses and WAN backbone and Data Center squad supporting Data...