Senior Case Manager

4 weeks ago


Los Angeles, United States LHH Full time

Senior Case Manager


Location: Los Angeles, CA

Salary: $40 to $55 per hour, along with comprehensive benefits such as medical, dental, vision, 401K and incentives

Position Type: Full-time, Onsite, Direct Hire


LHH is partnering with a civil litigation firm in West Los Angeles in seeking a Bilingual Case Manager. As a Bilingual Case Manager specializing in Personal Injury, you will be an integral part of our legal team, responsible for providing exceptional client service and ensuring smooth case management processes.


Responsibilities:

  • Frequent Client Contact: Maintaining regular communication with clients to provide updates on their cases, answer questions, and address concerns in a compassionate and professional manner.
  • Medical Records Review and Analysis: Thoroughly reviewing and analyzing medical records to understand the extent of injuries sustained by clients and their impact on their lives.
  • Assisting Clients with Medical Providers: Coordinating medical appointments, treatments, and consultations for clients to ensure they receive the necessary care and support throughout their recovery process.
  • Preparing Files for Demand Submission: Organizing and preparing case files to be submitted to our demand department, ensuring all necessary documentation is included and accurate.
  • Providing Superior Client Service: Going above and beyond to meet the needs of our clients, addressing their concerns promptly and efficiently while maintaining professionalism and empathy.


Qualifications:

  • 5+ years of experience in personal injury, preferably with pre-litigation experience
  • Fluent in Spanish and English
  • Strong organizational skills with the ability to handle a high volume of cases efficiently
  • Experience with Litify or similar case management software is a plus


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