Service Desk Analyst

3 weeks ago


Detroit, United States Intellibee Inc Full time

Job Title: Service Desk Analyst

Location: Detroit, MI


Scope of Services:

Client is seeking full-time, qualified candidates who will utilize their knowledge, skills, and abilities to serve as a Desktop Support Analyst for a two-year limited term. Responsibilities include support and inventory audit of all client devices, printers, computers and equipment, manage and support decommission

Skills & Experience

  • Mobile Device support and inventory audit of all client devices
  • Mobile Device management and installation to decommission all 3G devices by Feb 2022
  • Avaya VIOP phone support
  • Image / Deploy Windows 10 workstations
  • Inventory and audit of department printers
  • Inventory and audit of department computer & equipment
  • Application installations and inventory
  • Audio Visual conference room support
  • Support Board and community meetings (Zoom)
  • Knowledge of ITSM Cherwell ticketing system,

Job Purpose:

The primary responsibility of this position is to provide support services in the management of IT computing devices and applications used by client.

Duties & Responsibilities:

  • Image / Deploy Windows 10 workstations
  • Inventory and audit of department printers
  • Inventory and audit of department computer & equipment
  • Application installations and inventory
  • Audio Visual conference room support
  • Support Board and community meetings (Zoom)
  • Knowledge of ITSM Cherwell ticketing system

Qualifications:

Required:

  • Bachelor’s Degree in Computer Science or Related Field (4 years’ experience in lieu)
  • Desk side support experience required
  • Desktop imaging and deployment experience required
  • Highly Motivated, Team Oriented and Process Driven
  • Ability to learn in a fast-paced environment through both self-directed learning


Please apply on our secured job site at or email careers@intellibee.com


  • Application Analyst

    4 weeks ago


    Detroit, Michigan, United States Atechstar Full time

    Job DescriptionUnder the direction of a Senior Analyst supervisor or manager the Application Analyst participates in the overall build documentation operation and support of Clinical or Business applications and reports.PRINCIPAL DUTIES AND RESPONSIBILITIES The Analyst builds tests implements and supports the needs of their application. Support the Senior...

  • Front Desk Supervisor

    2 weeks ago


    Detroit, United States Hilton Worldwide Full time

    A Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. What will I be doing? As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk...

  • Front Desk Supervisor

    17 hours ago


    Detroit, Michigan, United States Hilton Full time

    A Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.What will I be doing?As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk...

  • Front Desk Supervisor

    4 weeks ago


    Detroit, United States Hilton Full time

    A Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. What will I be doing? As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk...


  • Detroit, United States Shinola Hotel Full time

    Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests. Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation. Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of...

  • Front Desk Supervisor

    13 hours ago


    Detroit, United States Shinola Hotel Full time

    Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests. Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation. Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of...


  • Detroit, United States A-Line Staffing Solutions Full time

    Job DescriptionJob DescriptionTitle: Business Process Analyst IILocation: Detroit, MI (3-days onsite, 2-days remote Hybrid Schedule)Note: This role is NOT open to C2C candidatesUnder the general direction of the Business Process Director and Team Lead, the Business Process Analyst is responsible for providing daily support for the SmartAuction and white...

  • Financial Analyst

    1 day ago


    Detroit, United States Matrix Human Services Full time

    Matrix Human Services is Educating Children, Supporting Families and Rebuilding Neighborhoods in Detroit. Operating multiple programs in more than 35 Detroit locations, Matrix provides services to more than 25,000 individuals and families annually and operates the largest Head Start program in Detroit serving more than 1,900 children. CORE...

  • Financial Analyst

    2 days ago


    Detroit, Michigan, United States Matrix Human Services Full time

    Matrix Human Services is Educating Children, Supporting Families and Rebuilding Neighborhoods in Detroit.Operating multiple programs in more than 35 Detroit locations, Matrix provides services to more than 25,000 individuals and families annually and operates the largest Head Start program in Detroit serving more than 1,900 children.CORE VALUES: Being of...


  • Detroit, United States Avacend Inc. Full time

    Job Description Job Description Our client is looking for a Business Process Analyst II. I am reaching you for a new job opportunity. Please let me know if you are interested, please share your updated resume and the following information . Job Title: Business Process Analyst II Location: Detroit, MI (hybrid) Duration: 12+ months Years of Experience: Prefer...


  • Detroit, United States Avacend Full time

    Job DescriptionJob DescriptionOur client is looking for a Business Process Analyst II. I am reaching you for a new job opportunity. Please let me know if you are interested, please share your updated resume and the following information.Job Title: Business Process Analyst IILocation: Detroit, MI (hybrid)Duration: 12+ monthsYears of Experience: Prefer 2+yrs;...


  • Detroit, United States netPolarity Full time

    I would like to set up a time to discuss the potential opportunity below: Role: Customer Service Quality Analyst Location: Detroit, MI (Hybrid) Duration: 8 months Job Summary: Monitors and documents data to assist in analyzing and monitoring the quality of work performed, providing feedback, and analyzing root cause analysis. Applies knowledge/skills to...


  • Detroit, United States netPolarity, Inc. (Saicon Consultants, Inc.) Full time

    I would like to set up a time to discuss the potential opportunity below:Role: Customer Service Quality AnalystLocation: Detroit, MI (Hybrid)Duration: 8 monthsJob Summary:Monitors and documents data to assist in analyzing and monitoring the quality of work performed, providing feedback, and analyzing root cause analysis. Applies knowledge/skills to a range...


  • Detroit, United States netPolarity, Inc. (Saicon Consultants, Inc.) Full time

    I would like to set up a time to discuss the potential opportunity below:Role: Customer Service Quality AnalystLocation: Detroit, MI (Hybrid)Duration: 8 monthsJob Summary:Monitors and documents data to assist in analyzing and monitoring the quality of work performed, providing feedback, and analyzing root cause analysis. Applies knowledge/skills to a range...


  • Detroit, United States Coretek Services Full time

    Job DescriptionJob DescriptionThe Deskside Support Analyst will provide quality remote and onsite support to IT users, employing a high degree of customer service, technical expertise, and timeliness. Consult knowledge base to optimize problem resolution, track calls and enter solution data and follow through on resolution with end users.Duties and...


  • Detroit, United States Henry Ford Hospital Full time

    GENERAL SUMMARY/PRIMARY FUNCTION: The Senior (Sr.) Application Analyst is responsible for participating in the overall design, implementation, training, documentation, operation, and support of Clinical or Business applications and reports. This includes contributing to the planning, design, implementation, and optimization of their specific application....


  • Detroit, United States RYZE Claim Solutions Full time

    Job DescriptionJob Description1099 CAT Desk Adjuster (Remote)Contractor - 1099Nationwide, Remote, Remote, USOverview:The Desk Adjuster will investigate, evaluate, reserve, negotiate and resolve assigned claims in accordance with client guidelines. The adjuster will provide timely, accurate, fair, and professional service to all clients and insured parties...

  • HR Analyst I

    5 days ago


    Detroit, United States A-Line Staffing Solutions Full time

    Title: HR Analyst I Location: Detroit, MI The HR Analyst will report to the HR Employee Care Manager and will provide Tier 1 support for multiple Human Resources services, including talent acquisition, learning, leaves of absence, workforce administr Analyst, Customer Experience, HR, Staffing, Administrative, Skills


  • Detroit, Michigan, United States COMERICA MANAGEMENT CO INC Full time

    Trust Business Support Senior AnalystPerform, monitor and reconcile intermediate operating functions within a high volume environment related to cash accounting, specialized asset accounting, fee and revenue accounting, client report generation and regulatory and management reporting. Utilize prescribed policies, procedures and tasks to efficiently execute...

  • Business Analyst

    39 minutes ago


    Detroit, United States Strategic Staffing Solutions Full time

    Title: Business Analyst (No C2C/C2H/OPT/F1)Duration: 12+ Months (Hybrid. 2-3 days onsite) - Locals to Detroit.Location: Detroit, MI – Locals only.Pay Rate: 55-60/HRIndustry: EnergyJob/Role Description:Works with the company’s ITS Performance Assurance & Sourcing Office (PASO) as a Business Analyst (BA)Responsible for assisting the ITS PASO Manager with...