Front Desk Supervisor
3 weeks ago
Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests. Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation. Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service. Completes established check-in procedures for arriving guests and facilitates guest departure in order to close the guest account and make the room available for the next guest. Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously and accurately answers inquiries from potential guests and accepts hotel reservations. Uses suggestive selling techniques to sell room nights, increase occupancy and revenue. Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on telephone. Operates the PBX equipment, including, assisting outgoing calls, scheduling and setting wake-up calls and paging guests. Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management.
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Front Desk Supervisor
4 weeks ago
Detroit, United States Hilton Hotels & Resorts Full timeAs a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our G Front Desk, Supervisor, Guest Service, Hotel
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Front Desk Supervisor
1 month ago
Detroit, United States DoubleTree Suites by Hilton Hotel Detroit Downtown - Fort Shelby Full timeDescriptionA Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. What will I be doing?As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A...
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Front Desk Supervisor
4 weeks ago
Detroit, United States Hilton Worldwide Full timeA Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. What will I be doing? As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk...
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Front Desk Supervisor
4 weeks ago
Detroit, United States Hilton Full timeA Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.What will I be doing?As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk...
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Front Desk Supervisor
1 month ago
Detroit, United States Hilton Full timeA Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. What will I be doing? As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk...
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Front Desk Supervisor
1 day ago
Detroit, United States Sonesta International Hotels Full timeJob Description Summary Sonesta ES Suites is a surprisingly different and welcoming extended stay hotel brand where guests can easily relax, get some work done and hang out in our local community. We work hard to build meaningful relationships with our colleagues and guests. Every Sonesta ES Suites team member plays an important role in our guest experience;...
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Front Desk Supervisor
24 hours ago
Detroit, United States Sonesta International Hotels Corporation Full timeJob Description SummarySonesta ES Suites is a surprisingly different and welcoming extended stay hotel brand where guests can easily relax, get some work done and hang out in our local community. We work hard to build meaningful relationships with our colleagues and guests. Every Sonesta ES Suites team member plays an important role in our guest experience;...
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Front desk/Receptionist
1 week ago
Detroit, United States Clearstream Full timeFront Desk Receptionist in a fast paced Office Duties include: Greeting & Checking in and out patients Answering a multi line telephone Scheduling appointments Confirming appointment Light filing Keeping waiting area neat and tidy, restock coffee station Skills needed: Ability to multi task Enthusiastic Positive Attitude Be Punctual Attendance...
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Front Desk Agent
2 weeks ago
Detroit, United States Shinola Hotel Full timeGreets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the...
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Front Desk Agent
1 day ago
Detroit, United States Sonesta International Hotels Corporation Full timeJob Description SummaryThe Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems...
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Guest Service Agent Front Desk
7 days ago
Detroit, United States Motor City Casino Hotel Full timeJoin the best game in town! You already know that MotorCity Casino Hotel is a great place to play. Now you can join the team that makes this a great place to work, too. As Guest Service Agent Front Desk, you'll provide exceptional customer service to all our guests. You'll manage guest check-in and check-out activities according to company policies and...
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Front Desk Representative
2 weeks ago
Detroit, United States MGM Resorts International Full timeThe SHOW comes alive at MGM Resorts International. Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industr Front Desk, Representative, Retail, Hotel, Skills, Experience
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Front Desk Concierge
1 month ago
Detroit, United States ROOST Detroit Full timeJob DescriptionJob DescriptionROOST at our Detroit location is making a splash as a new and unique luxury hotel. We offer the opportunity to live comfortably in a thoughtfully designed space, engage and connect through heartening human interaction, and find countless opportunities to experience new things during our guest’s stay.We are searching for a...
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Detroit, United States Fort Pontchartrain a Wyndham Hotel Full timeJoin our team at Fort Pontchartrain, a Wyndham Hotel, as a Front Desk Agent and be at the heart of our hotel operation, ensuring exceptional guest experiences. Warmly welcome guests, handle check-ins and check-outs, assist with inquiries, and maintain accurate records. Showcase your customer service skills, make guests feel valued, and contribute to creating...
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Detroit, United States Fort Pontchartrain a Wyndham Hotel Full timeJoin our team at Fort Pontchartrain, a Wyndham Hotel, as a Front Desk Agent and be at the heart of our hotel operation, ensuring exceptional guest experiences. Warmly welcome guests, handle check-ins and check-outs, assist with inquiries, and maintain accurate records. Showcase your customer service skills, make guests feel valued, and contribute to creating...
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Detroit, United States Fort Pontchartrain a Wyndham Hotel Full timeJob DescriptionJob DescriptionJoin our team at Fort Pontchartrain, a Wyndham Hotel, as a Front Desk Agent and be at the heart of our hotel operation, ensuring exceptional guest experiences. Warmly welcome guests, handle check-ins and check-outs, assist with inquiries, and maintain accurate records. Showcase your customer service skills, make guests feel...
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Front Desk Concierge- Overnight Position
3 days ago
Detroit, United States ROOST Detroit Full timeJob DescriptionJob DescriptionROOST at our Detroit location is making a splash as a new and unique luxury hotel. We offer the opportunity to live comfortably in a thoughtfully designed space, engage and connect through heartening human interaction, and find countless opportunities to experience new things during our guest’s stay.We are searching for a...
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Guest Service Agent Front Desk
7 days ago
Detroit, United States Motor City Casino Hotel Full timeJoin the best game in town! You already know that MotorCity Casino Hotel is a great place to play. Now you can join the team that makes this a great place to work, too. As Guest Service Agent Front Desk, you'll provide exceptional customer service to all our guests. You'll manage guest check-in and check-out activities according to company policies and...
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Front Desk Concierge- Overnight Position
1 month ago
Detroit, United States ROOST Detroit Full timeJob DescriptionJob DescriptionROOST at our Detroit location is making a splash as a new and unique luxury hotel. We offer the opportunity to live comfortably in a thoughtfully designed space, engage and connect through heartening human interaction, and find countless opportunities to experience new things during our guest’s stay.We are searching for a...
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Front Desk Agent
19 hours ago
Detroit, United States Sage Hospitality Full timeShinola Hotel is seeking a Front Desk Agent to create timeless memories and quality experiences for guests and associates alike. The world’s first Shinola Hotel is Detroit’s new living room. What started as a watch company has transformed into a luxury brand that creates a lasting impact on visitors and locals alike, with products and services...