Trust Business Support Sr Analyst
3 weeks ago
Perform, monitor and reconcile intermediate operating functions within a high volume environment related to cash accounting, specialized asset accounting, fee and revenue accounting, client report generation and regulatory and management reporting.
Utilize prescribed policies, procedures and tasks to efficiently execute upon responsibilities, promote necessary controls, mitigate operational risk and identify production issues that must be escalated for review and remediation.
Position Responsibilities- Process all assigned transactional responsibilities within defined Service Level Agreement (SLA).
- Generate assigned reporting and monitor system activity to ensure transactional workflows are completed as prescribed.
- Participate in prescribed rotations of assigned responsibilities to ensure proper level of cross-training is obtained.
- Serve as a point of escalation to evaluate and remediate complex system/account/transactional discrepancies.
- Establish effective relationships with direct colleagues as well as colleagues that are both upstream and downstream of assigned responsibilities.
- Provide constructive guidance to colleagues in order to effectively complete assigned team functions.
- Assist in the creation of desk procedures, checklists, etc. to ensure team functions are executed correctly.
- Participate in system testing, business continuity testing or other activities as identified that impact or rely upon the completion of assigned responsibilities.
- High school diploma or equivalent
- Minimum 5 years of experience within bank Trust/Wealth Operations
- Established accounting knowledge with an emphasis on cash flow and accrual accounting and reconciliation concepts
- Effective communication, time management and interpersonal skills
- Strong PC skills with an emphasis in Microsoft Office, common banking systems and trust service platforms
- Sustained experience with FIS or SEI accounting applications
- Bachelor's degree from an accredited college or university
- Trust related certifications from an accredited provider
- Technical writing and process flow documentation skills
8:00am - 5:00pm Monday - Friday
Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.
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