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Social Media Community Manager

3 months ago

Mountain View, United States Rose International Full time

•**Only qualified Social Media Community Manager candidates located near the Mountain View, CA OR San Deigo, CA area to be considered due to the position requiring an onsite presence***

Required Skills:

Expert in social media usage, platforms, and community management best practices

Minimum 2 years’ experience in a community management or similar role

Skilled writer with experience across a diverse portfolio of brands and channels

Experience publishing across all major social media platforms for a brand

Ability to identify and track relevant community KPIs

Excellent communication skills

Social Media Community Manager Responsibilities:

Bring a strategic focus to our community management discipline, ensuring insights from the community are driving strategic decisions over time

Set new standards and further enhance best practices uniquely tailored to Client channels and strategic objectives

Manage the social channels for a company executive, including posting, monitoring and engaging their behalf

Draw out key insights from top-performing content, platform trends, and customer conversation themes

Conceptualize and optimize content accordingly

Ensure that relevant team members are getting the information they need, keeping a close watch on the frontline to provide a constant feedback loop between our customers and Client teams

Behave as our customer's number one advocate

Serve as the eyes and ears of the organization to deliver customer-first responses and solutions

Drive employee advocacy through our Digital Ambassador program

Leverage social listening to inform strategy based on what's being discussed, and provide voice of consumer reporting during times of crisis
  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**

Benefits:

For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).