Call Center Representative
2 weeks ago
Position Description Remote but needs to report to office first day for orientation. Responsible for professionally and courteously serving customers by handling all inbound telephone calls pertaining to Individual and Business-related tax compliance, delinquency and general information requests and inquiries. To succeed in this position candidates should have a bias for doing the right thing and serving others with a positive attitude. This position includes the following: -Answering incoming phone calls in a fast-paced enviroment. -Resolving Tier 1 level issues -Reviewing taxpayer accounts -Verifying, gathering and simultaneously updating key information -Educating taxpayers of online resources and current tax policies -Submitting requests for payment arrangements -Participation in all team engagement activities. -Meeting performance expectations
Skills Required Strong ability to multitask Basic use of Microsoft Word, Excel and Google Workspace Basic math skills are required - addition, subtraction, multiplication and division. Communicate well both in writing and verbally Great interpersonal skills Retain knowledge easily Creative in problem solving Goal oriented Organized
Skills Preferred Spanish-speaking preferred.
Experience Required Previous two positions should each be at least one consecutive year in a fast paced call center. National call centers in industries such as finance/banking, insurance, telecommunications (not technical support).
Experience Preferred Experience with participating in process improvement activities
Education Required High school diploma or equivalent.
Education Preferred Associates Degree or higher
-
Call Center Representative
2 months ago
Phoenix, United States TEKsystems Full timeJob DescriptionJob DescriptionJob Title: Alarm Install CoordinatorTop Skills1) Call Center Experience2) Customer service experience3) High volume call placements (outbound & inbound)-CONTRACT TO HIRE- 6 MONTHSProject Coordinator that can be trained to work a phone dialer/program and create/scheduling in Mastermind.Working in a call center environment....
-
Call Center Representative
2 weeks ago
Phoenix, United States Connexa Worx Full timeJob Description: Draft Note Design We are seeking a dedicated and enthusiastic Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our valued customers, providing them with exceptional service and support. The Call Center Representative is responsible for handling incoming calls, addressing customer...
-
Call Center Representative
1 week ago
Phoenix, United States Randstad North America, Inc. Full timeWe are looking for Customer Service rockstars who are able to assist customers over the phone with their bank accounts. If you are detail oriented, have a professional and positive demeanor we want you to join our team! - Must be located in north Pho Call Center, Representative, Customer Service, Retail, Staffing
-
Medical Call Center Representative
4 weeks ago
Phoenix, Arizona, United States RemX Full timeMedical Call Center RepresentativeWe're seeking compassionate, detail-oriented individuals to assist patients, inquiries, and basic medical benefits support in a fast-paced environment.Key Responsibilities:Answer incoming calls and assist patients with some medical benefit inquires.Provide accurate information on medical services and procedures.Verify...
-
Clinical Call Center Representative
4 weeks ago
Phoenix, Arizona, United States The Mayo Clinic Full timeJob SummaryWe are seeking a skilled Clinical Call Center Representative to manage a high volume of incoming telephone calls. As a key member of our team, you will be responsible for sorting and directing calls to the appropriate individuals, providing information to patients and families, and performing other duties as needed.Key ResponsibilitiesManage a...
-
Call Center Representative
2 months ago
Phoenix, United States UnisLink Full timeJob Type Full-time Description As a Call Center Representative with Unislink, you will answer incoming calls from patients regarding their medical bills with a focus on providing exceptional customer service. You will be required to assist patients in understanding their medical bills, explaining charges and providing information on payment options,...
-
Call Center Representative
3 months ago
Phoenix, United States Diverse Lynx Full timeRole: Call Center Representative Job Type: Contract Location: Phoenix, AZ Job Description: This job is responsible for connecting clients with the breadth of solutions that the bank offers to help achieve financial goals. Key responsibilities include balancing service requests and sales opportunities, providing subject matter expertise on financial...
-
Customer Service Representative
3 weeks ago
Phoenix, Arizona, United States Randstad Full timeJob OverviewWe are seeking a skilled Customer Service Representative to join our team at a leading bank in Phoenix, AZ. As a Call Center Representative, you will be responsible for providing exceptional customer experience while resolving customer complaints and inquiries.Key Responsibilities:Handle high-volume calls and navigate phone systems and computer...
-
Call Center Customer Service Representative
4 weeks ago
Phoenix, United States Randstad Full timeJob DescriptionJob DescriptionJob Title: Customer Service Representative – Credit Card Call CenterLocation: Onsite in Phoenix, AZ, with possible hybrid options (manager discretion based on performance).Pay Rate: $20 per hour with potential for a permanent role after 90 days (based on performance and attendance).Schedule:24-hour call center with shifts as...
-
Call Center Representative
1 month ago
Phoenix, United States SALT Dental Partners Full timeCute Smiles 4 Kids is looking for a FUN and energetic Call Center Rep for Pediatric patients that has a desire to grow with our pediatric dental call center. Candidates must be professional, outgoing, well-organized, reliable, team-oriented. This is a great opportunity to join our unique and evolving dental offices. We continue to build an amazing culture...
-
Call Center Representative
3 months ago
Phoenix, United States WorkForce Cube Full timeImmediate Hire Outbound Call CenterEnhanced Payment Systems LLC is a fastgrowing nationwide payment processing company.We are looking to staff our call center with top producing phone sales agents and call center reps.We offer Competitive hourly wages starting at $13 paid every Friday!Monthly commissions on sales average $1500 a monthWeekly spiffs and...
-
Call Center Representative
2 months ago
Phoenix, United States WorkForce Cube Full timeImmediate Hire Outbound Call CenterEnhanced Payment Systems LLC is a fastgrowing nationwide payment processing company.We are looking to staff our call center with top producing phone sales agents and call center reps.We offer Competitive hourly wages starting at $13 paid every Friday!Monthly commissions on sales average $1500 a monthWeekly spiffs and...
-
Call Center Representative
3 months ago
Phoenix, United States LanceSoft Full timePosition Description: Responsible for professionally and courteously serving customers by handling all inbound telephone calls pertaining to Individual and Business-related tax compliance, delinquency and general information requests and inquiries. To succeed in this position candidates should have a bias for doing the right thing and serving others with a...
-
Call Center Representative
2 months ago
Phoenix, United States Luxury Bath Technologies Full timeAbout Us:Luxury Bath Technologies is one of the fastest growing brands in the acrylic bath remodeling industry. We are looking for quality people to join our winning team. Our goal is simple, to beautify bathrooms across North America by manufacturin Inside Sales, Call Center, Representative, Sales, Customer Service, Construction
-
Call Center Representative
2 months ago
phoenix, United States LanceSoft, Inc. Full timePosition Description:Responsible for professionally and courteously serving customers by handling all inbound telephone calls pertaining to Individual and Business-related tax compliance, delinquency and general information requests and inquiries. To succeed in this position candidates should have a bias for doing the right thing and serving others with a...
-
Call Center Representative
3 months ago
Phoenix, United States LanceSoft, Inc. Full timePosition Description:Responsible for professionally and courteously serving customers by handling all inbound telephone calls pertaining to Individual and Business-related tax compliance, delinquency and general information requests and inquiries. To succeed in this position candidates should have a bias for doing the right thing and serving others with a...
-
Call Center Representative
1 month ago
phoenix, United States LanceSoft, Inc. Full timePosition Description:Responsible for professionally and courteously serving customers by handling all inbound telephone calls pertaining to Individual and Business-related tax compliance, delinquency and general information requests and inquiries. To succeed in this position candidates should have a bias for doing the right thing and serving others with a...
-
Call Center Representative
1 month ago
Phoenix, United States LanceSoft, Inc. Full timePosition Description:Responsible for professionally and courteously serving customers by handling all inbound telephone calls pertaining to Individual and Business-related tax compliance, delinquency and general information requests and inquiries. To succeed in this position candidates should have a bias for doing the right thing and serving others with a...
-
Customer Service Representative
4 weeks ago
Phoenix, Arizona, United States Randstad Full timeJob Title: Customer Service RepresentativeJob Description:We are seeking a highly skilled Customer Service Representative to join our team at a leading bank in Phoenix, AZ. As a Customer Service Representative, you will be responsible for providing exceptional customer experience while resolving customer complaints and inquiries in a high-volume call center...
-
Call Center Representative
2 weeks ago
Phoenix, United States Acro Service Corp Full timeRemote but needs to report to office first day for orientation. Responsible for professionally and courteously serving customers by handling all inbound telephone calls pertaining to Individual and Business-related tax compliance, delinquency and general information requests and inquiries. To succeed in this position candidates should have a bias for doing...