Bi-Lingual Mandarin Customer Service Specialist

3 weeks ago


New York, United States Vaco Full time

Client: Well-Known Legal Services/Administration Firm
Role: Temporary Customer Service Specialist - ***(Must be able to read, write, and speak fluent Mandarin)***
Pay Rate: $20-22/hr

Duration: Temporary to Permanent based on performance
Location: New Hyde Park/Lake Success, New York - ***(Onsite 5 days a week)***
Hours: 8:30am - 5:00pm

Responsibilities
  • ***Must be able to speak, read, and write Mandarin***
  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication when handling different topics
  • Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Meet personal/team qualitative and quantitative targets


  • New York, United States Momentum Resource Solutions Full time

    Job DescriptionJob DescriptionBi-lingual Call CenterHybrid Schedule- 2 days in office, 3 days remoteEnglish+ Spanish, Chinese, Korean, Russian, Hindi, Bengali The Customer Success Specialist is responsible for supporting health members and other key stakeholders across the customer's journey. They are experts on the system and understand the NYSOH...


  • New York, NY 10176, USA, United States Apicha Community Health Center Full time

    Our mission at Apicha Community Health Center is to provide high quality, equitable, whole person and culturally responsive care delivered in an inclusive and welcoming manner. Build and expand on our long tradition of care for AAPI, LGBTQ+ and persons living with HIV. We are currently seeking a Patient Engagement Specialist to work at our 400 Broadway...

  • Dba/ BI Developer

    4 days ago


    New York, United States IT Customer Service - POST Full time

    **Job title: DBA/ BI Developer** **Location: New York/New Jersey(Remote)** **Key Responsibilities**: - Perform business and data analysis to understand requirements and translate them into effective BI solutions. - Develop and optimize T-SQL queries for data extraction, transformation, and loading processes. - Create insightful and interactive BI reports...


  • New York, United States Gallagher Bassett Full time

    Job DescriptionJob DescriptionGallagher Bassett Technical Services, a safety training Consultant Company providing construction site and safety training courses to qualify workers in the NY / NJ area, is seeking a Bilingual Customer Support SpecialistThe Customer Support Specialist position requires an organized, reliable, digitally savvy individual with a...


  • New York, United States YMS Management Associates, Inc. Full time

    Job DescriptionJob DescriptionWe are expanding and are looking to fill an office assistant position. You have to be comfortable with MS Office Suite and be a quick study (can learn custom software systems). You are a team player and can address customers professionally, whether they are irate or concerned about their payment. You have excellent work habits,...

  • Power BI Specialist

    2 weeks ago


    New York, United States Omni Inclusive Full time

    Mandatory Skills : Power BI; ServiceNow Configuration Management Database (CMDB) with Power BI Job Title: Power BI Specialist Primary Skills : Power BI Secondary Skill: ServiceNow CMDB Experience : 9+ years Job Details : a) 5+ years of relevant experience in integrating ServiceNow Configuration Management Database (CMDB) with Power BI. b) Strong...


  • New York, United States Village Care Full time

    Job DescriptionJob DescriptionRetention Specialist -Bilingual Chinese/Cantonese/Mandarin (Hybrid)VillageCareMAX - 112 Charles Street, New York, NY 10014COME WORK FOR THE LEADING, LOCAL MANAGED CARE COMPANY - VILLAGE CARE!VillageCare is looking for a self-motivated and Bilingual Retention Specialist to join our team. The Retention Specialist will conduct...


  • New York, United States MetroPlusHealth Full time

    Position Overview The Customer Success Specialist is responsible for supporting MetroPlusHealth members and other key stakeholders across the customer’s journey. They are experts on the system and understand the NYSOH processes to quickly route members to the appropriate resolution and support. The Specialist will work as a liaison to ensure proper...


  • New Orleans, United States Community Academies of New Orleans Inc Full time

    Job DescriptionJob DescriptionJob Description – Bi-Lingual Administrative Assistant About CANOCommunity Academies of New Orleans (“CANO”) is a new charter school management organization created to bring together Esperanza Charter School, Foundation Prep Charter School, and Lafayette Academy Charter School with the ultimate goal of strengthening all...


  • New York, United States Lighthouse Guild Full time

    Lighthouse Guild is the leading not-for-profit healthcare organization dedicated to addressing and preventing vision loss. Our mission is to provide exceptional services that inspire people who are visually impaired to attain their goals. With Lighthouse Guild, people who are at risk for, or affected by, vision loss have access to all the resources necessary...


  • New York, United States Lighthouse Guild Full time

    Lighthouse Guild is the leading not-for-profit healthcare organization dedicated to addressing and preventing vision loss. Our mission is to provide exceptional services that inspire people who are visually impaired to attain their goals. With Lighthouse Guild, people who are at risk for, or affected by, vision loss have access to all the resources necessary...


  • New York, United States Nexus Staff Full time

    Job Title: Administrative Assistant Bi-Lingual Spanish/English Employment Type: Contract Work Hours: 40 hrs./week Work site: 100% Onsite Location: 90 Church St. NY, NY 10007 Job Duration: 2 Years Closing:...


  • Mastic, New York, United States Teleperformance Full time

    Overview: Teleperformance is the global leader in outstanding customer experience. We are the worldwide leader in Omnichannel customer experience. We’ve been providing superior customer care services for leading companies throughout the world since 1978, with expertise in many markets and verticals. We work with people and for people to bring passion and...


  • New Orleans, Louisiana, United States Redmann Law Full time

    Our rapidly growing law practice is seeking a full-time legal intake specialist to join our team You'll survey prospective clients and empathize with them on the details of their case, manage new client onboarding and data entry, and help our lawyers book and manage their appointments. We'll provide the training and resources to help you flourish in your...


  • New Orleans, Louisiana, United States Redmann Law Full time

    Our rapidly growing law practice is seeking a full-time legal intake specialist to join our team You'll survey prospective clients and empathize with them on the details of their case, manage new client onboarding and data entry, and help our lawyers book and manage their appointments. We'll provide the training and resources to help you flourish in your...

  • Trainer (Japanese)

    2 weeks ago


    Mastic, New York, United States Teleperformance Full time

    Overview: Job DescriptionIf you have proven 1 year BPO supervisory experience, we have something for you! Qualifications: Requirements: • Degree in any discipline   Minimum Relevant Work Experience • 3 years customer service experience with minimum 2 years training experience • Minimum 1 year of content moderation related experience Minimum...


  • Brooklyn, New York, United States RiverSpring Living Full time

    Overview: RiverSpring Health Plans, is part of a group of long term care affiliates under the brand name of RiverSpring Living. RiverSpring Living provides a full range of care solutions including nursing home care, managed long term care, assisted living programs, senior housing, rehabilitation services and specialized services such as elder abuse...


  • New York County, New York, United States AHRC NYC Full time

    Job Description AHRC NYC is looking for a full time Behavior Intervention Specialist (BIS) for our residences in QUEENS to provide diagnostic evaluation, testing and treatment services as a member of departmental or inter-departmental interdisciplinary teams, as well as complete behavior support plans for individuals receiving support from AHRC New York...


  • New York, United States Lighthouse Guild Full time

    Lighthouse Guild is the leading not-for-profit healthcare organization dedicated to addressing and preventing vision loss. Our mission is to provide exceptional services that inspire people who are visually impaired to attain their goals. With Lighthouse Guild, people who are at risk for, or affected by, vision loss have access to all the resources necessary...


  • Calverton, New York, United States Riverhead Building Supply Corp. Full time

    Overview: Graduates/Students/Retirees all welcome to apply Facility Attendant – Customer Service   For compliance purposes for NYS transparency, the expected salary range is $16.00 - $20.00. Compensation will be based on experience and other factors permitted by law.   Facility Attendant– Customer Service: Great opportunity to work in our building...